Telangana State Road Transport Corporation [TSRTC] — Ticket booking status

I have booked an e- ticket on tsrtc website on 17 th October 2023. The transaction was done and money was deducted. I've also received a mail saying transaction was successful and yet I recieved no message regarding my ticket or booking status. Is my booking successful or not? If not when am I going to get a refund?
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