Telangana State Road Transport Corporation [TSRTC] — ticket id 2764, 3522, 5289

I have booked a ticket from kothagudem to hyderabad on[protected] for garuda plus payment id 98929893. Amount debited to my account but i couldn’t get the ticket. I have waited for an hour and contacted the customer care, they have advised me to book new ticket and write to online. [protected]@tsrtcbus.in. I have sent many mails and also tried to contact over phone[protected] many times, no one answered this phone. Even after 24 days i couldn’t get my money back. This type of worst service i never faced in any department. There are no other numbers to whom we can contact in case of problem. Please solve the problem immediately.