Telangana State Road Transport Corporation [TSRTC] — Troubling elder people by not alighting at stop in spite of repeated appeals

Address:

Flat 205 surya towers guntupalli 521241

My father 70 years age and mother 63 yeard agetravelled in Service No 8123 from Karimnagar to Vijayawada on 25.1.2023. Ticket No 72060280. They are old and have health issues. They requested driver to stop at Guntupalli Busstop. I too have collected mobile number of bus staff over help line and specifically requested to ensure alighting of my parents at Guntupalli stop. I told they are aged and have health issues . I tracked the bus and just before 15 minutes it reaches Guntupalli I called the bus stop repeatedly. Calls were not answered I waited at bus stop identified the bus and shown my hand from distance itself to appeal to stop. He ignored. My father in bus seen from bus and appealed driver that my son is in stated busstop and asked to stop. But driver stopped half km away. I followed by car. When I have seen driver there were Ear pods and he is listening some it seems. This was the reckless, irresponsible attitude particularly which should not have been with elders with ailments.