Telangana State Road Transport Corporation [TSRTC] — TSRTC bus did not stop at the selected boarding point

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TSRTC

Date-06/09/2022
Description

We have booked a ticket from Kukatpally Village to Aswaraopet and selected boarding point as KKP Village.

We have been calling the driver from the bus start time to find out it's location in order to reach before time.

Second time when we called he told that they are loading the luggage in KPHB Colony.

After waiting for long time when we called, he told us to come to MGBS for boarding the bus . He would wait there for us until we come, which is not possible due to heavy traffic.
It would take 1-1.5 hours for us to reach MGBS from Kukatpally Village.

He did not stop the bus at the selected point but far away from it, though there is not much traffic.

We have waited at out stop for nearly 45 minutes.

While calling the TSRTC complaint number, driver simply said our phone is not reachable, which is senseless response. This is not acceptable and we had to cancel our journey because of this bus negligence.

Please take necessary action and refund our amount.

Service Number: 1332/MXBR-Polavaram
Seat Number-7
Date of Journey-06/09/2022
From- Hyderabad
To: Aswaraopet