Telangana State Road Transport Corporation [TSRTC] — Very very poor bus quality and service

Address:

Hyderabad

Tirupati to Hyderabad
Dec 21, 2022, service number 1118
Complaint: the quality of the bus is very very poor. Compared to APSRTC,
1. The video is also not working,
2. the price is 20% more than APSRTC.
3. Quality of this bus is 3 out of 10
4. Travel time is 25% higher.
I am and from Hyderabad and preferred to travel through TSRTC (even though there were many tickets available in APSRTC) I
am surprised and shocked to see that a state which is so efficiently run by the govt how come the travels to so so pathetic??
I am extremely dejected. I want someone to get back to me in 7 working days.
My family of 5 travelled and paid 9000 for this service. It's a complete waste of money and would need a refund of my hard earned money. This is pure cheating and you have no right to do so.
Look forward to hearing from so called the most efficient government!!
Thank you.

Hari vijay
[protected]

P.S. the irony is my brother and his family travelled from Australia and I wanted to show them TSRTC's efficient bus service!!! :)