Telangana State Road Transport Corporation [TSRTC] — Worst Bus timing

Hello,
I had booked super luxury bus from JBS to MNCL.
Date 03082022
Service number - 8097
I wanted to complaint about Worst timing
First of all the bus came late and it was supposed to start at 13.15 as per your booking portal and the same started around 2pm from jbs.
As per your portal it should start by 13:15 and it should reach by 17:50 the travel time which was showing in your portal was 4hrs 50 mins.
But it is late by more than 2hrs now.

My issue here is please don't miss guide Customer with wrong time,
If you cannot reach the destination in time then why you people post journey time.
Better mention it as 7 or 8 hrs instead of 5hrs people will take a decision whether to travel in TSRTS or not.
Worst timing and you people must not this if super luxury bus is stopping at each and every stop then what is the use of booking super luxury bus with paying extra amount,

What is the different between a normal bus and super luxury bus.
Ticket price is more for super luxury but travel time is same and they stop at each and every small stops

Worst timing.