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Telebuy.in / RP Telebuy Skyshop Complaints & Reviews

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Updated: Feb 25, 2022
Complaints 228
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179
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Telebuy.in / RP Telebuy Skyshop reviews & complaints page 12

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S
suzzain
from Mumbai, Maharashtra
Aug 20, 2012
Resolved
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Address: Chennai, Tamil Nadu

Dear Concern,

I have Purchased AB Pro Circle from Telebuy through chennai spencer plazza out let. When i Got the delivery at home I have paid Rs/ 10694 . The machine which i have bought was not so worth while to pay so much coz the materials was not up to the quality. Since I paid the money i started to using the same and in a week time paint is started to peeling off and Calorie monitor is stoped working. The same i have informed to the customer care and they not even responding . I have send the mail to them but no response. Plz advice me how i go about it . I just want to get back my money.

Rgds


Milan
Aug 13, 2020
Complaint marked as Resolved 
Dear Customers,

Greetings from Telebuy…!!!

We have gone through your complaint & regret for the inconvenience caused. We request you to register your complaint in our customer care department by dialing[protected] or write is in [protected]@telebuyindia.com for solutions. Also you can write your complaint in http://www.tbuy.in/index.php?route=information/customer_care.

In case of any escalation please contact me directly in[protected] / [protected].

With Regards,

Ajay Kanagasabapathi,
Manager
Customer Care
Telebuy.
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    V
    vichuram
    from Mumbai, Maharashtra
    May 6, 2012
    Resolved
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    Address: Coimbatore, Tamil Nadu

    i purchased ab circle pro from telebuy on April 2012. Due to poor quality the machine created noise in the very next month.
    A complaint was lodged but no response for service. Telebuy call center people do not attend and disconnect the call when called from my number and also their replies are also not responsibe. The call center people answer very rudely and they not sending any person for service though assured for one year free warranty and service.

    Kindly resolve.
    pls take legal action and band this telebuy in order to avoid furthur more frauds.
    Complaint marked as Resolved 
    Verified Support
    Nov 20, 2015
    Telebuy.in / RP Telebuy Skyshop Customer Care's response
    Dear Customers,

    Greetings from Telebuy...!!!

    We have gone through your complaint . We regret for the inconvenience caused. We request you to register your complaint in our customer care department by dialing [protected] for solutions. Also you can write your complaint in http://www.tbuy.in/index.php?route=information/customer_care.Incase of any escalation please contact me directly in[protected] / [protected].


    With Regards.

    Ajay Kanagasabapathi,
    Manager - Customer Care.
    “Dear Customer sorry for the inconvenience, Telebuy’s customer service works between 8 Am to 7 PM on all days and we will be happy to assist you with issues pertaining to our products / services. Please feel free to call us at[protected] OR Write to us at [protected]@telebuyindia.com. We assure you the best possible service always – Telebuy Customer Service”
    Dear Customers,

    Greetings from Telebuy…!!!

    We have gone through your complaint & regret for the inconvenience caused. We request you to register your complaint in our customer care department by dialing[protected] or write is in [protected]@telebuyindia.com for solutions. Also you can write your complaint in http://www.tbuy.in/index.php?route=information/customer_care.

    In case of any escalation please contact me directly in[protected] / [protected].

    With Regards,

    Ajay Kanagasabapathi,
    Manager
    Customer Care
    Telebuy.
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      A
      Asmi.19
      from Delhi, Delhi
      Mar 12, 2012
      Resolved
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      Address: Chennai, Tamil Nadu

      Hi,

      I have brought an excersie machine from telebuy on feb 5th. With in one month it got repaired 3 times.
      I called them to service and they sent service man once.
      It again got repaired and i called and asked them to sent for service man again but they dint sent any.That product cost is around 10,000 bucks and has one year warranty.
      But it has been just one month and hardly i used the machine properly.
      I asked them to replace the machine but they are not responding.
      Everytime they are saying we ll send person surely but for past one week i called them nearly 10times they havent sent any person till now.
      I request to taek severe action against them for fooling public and cheating them by spekaing very sweetly at the time of purchase and not responding once the product is sold.!!

      Please take action against them and stop them fooling anyone further.
      Aug 13, 2020
      Complaint marked as Resolved 
      Sorry for the inconvenience Please feel free to call us at[protected] OR Write to us at [protected]@telebuyindia.com. We assure you the best possible service always – Telebuy Customer Service
      Dear Customers,

      Greetings from Telebuy…!!!

      We have gone through your complaint & regret for the inconvenience caused. We request you to register your complaint in our customer care department by dialing[protected] or write is in [protected]@telebuyindia.com for solutions. Also you can write your complaint in http://www.tbuy.in/index.php?route=information/customer_care.

      In case of any escalation please contact me directly in[protected] / [protected].

      With Regards,

      Ajay Kanagasabapathi,
      Manager
      Customer Care
      Telebuy.
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        V
        velu267
        from Chennai, Tamil Nadu
        Aug 29, 2011
        Resolved
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        Address: Chennai, Tamil Nadu

        Hi,

        I bought a AB circle pro which was working for one month and the roller broke... I have raised a complain on the same ... its been 10days but there was no solution for it... hopeless... f... b... support...

        Add telebuy:spencer plaza , mount road..
        Complaint marked as Resolved 
        Verified Support
        Nov 20, 2015
        Telebuy.in / RP Telebuy Skyshop Customer Care's response
        Dear Customers,

        Greetings from Telebuy...!!!

        We have gone through your complaint . We regret for the inconvenience caused. We request you to register your complaint in our customer care department by dialing [protected] for solutions. Also you can write your complaint in http://www.tbuy.in/index.php?route=information/customer_care.Incase of any escalation please contact me directly in[protected] / [protected].


        With Regards.

        Ajay Kanagasabapathi,
        Manager - Customer Care.
        Hi, All, you know I.t Depot rided the company and CEO Has been Arrested. Dont buy any products from this company. I[censored] want any type of info pls cont:[protected]@yahoo.com
        Telebuy good company customer can believe as dont believe this kind o[censored]nwanted information and Telebuy’s customer service works between 8 Am to 7 PM on all days and we will be happy to assist you with issues pertaining to our products / services. Please feel free to call us at[protected] OR Write to us at [protected]@telebuyindia.com. We assure you the best possible service always – Telebuy Customer Service
        Dear Customers,

        Greetings from Telebuy…!!!

        We have gone through your complaint & regret for the inconvenience caused. We request you to register your complaint in our customer care department by dialing[protected] or write is in [protected]@telebuyindia.com for solutions. Also you can write your complaint in http://www.tbuy.in/index.php?route=information/customer_care.

        In case of any escalation please contact me directly in[protected] / [protected].

        With Regards,

        Ajay Kanagasabapathi,
        Manager
        Customer Care
        Telebuy.
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          S
          Sajid Reshi
          from Mumbai, Maharashtra
          Aug 17, 2011
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          I placed an order for Ervamatin hair oil on Dec 12, 2009. I have been calling them since the said date. Initially whenever I called they used to say that the order will reach within a couple of days but I never received it. I mailed them also a couple of times, but to no avail.

          After one and a half years now, they are saying that they never received an order from me and that I need to contact CCAvenue to get my money back. They are even saying that I never called them before. They are saying that there are no calls from my number in there records. It is really pathetic.

          I hope that Consumer complaints can be of some help.

          Below is the mail that I got soon after booking my order.

          [protected][protected][protected][protected][protected][protected][protected]---...

          Dear Customer,

          Thank you for your order from http://www.telebuyindia.com

          For your convenience, we have included a copy of your order below.
          Please Note :- The charge will appear on your credit card / Account statement as 'ccavenue.com/charge'

          If you have a question about your order status, you can contact the seller directly by
          e-mail at : [protected]@telebuyindia.com.


          ORDER DETAILS:Merchant Site URL : http://www.telebuyindia.com
          Order Number: 3746
          Order Received: Dec 12, 2009

          Total Amount : INR (Indian Rupees) 4280.00
          HDFC Bank Account Holder : Sajid Reshi
          Billing Address : (As entered by the Customer)
          Reshi Manzil, Zadi MasjidSafa Kadal
          Srinagar Jammu And Kashmir
          190002 India
          Customer's Phone Number : [protected]
          Customer's E-mail ID : [protected]@gmail.com
          Customer's IP Address : 115.117.141.130

          Recipient's Name : Sajid Reshi

          Shipping Address :
          Reshi Manzil, Zadi MasjidSafa Kadal
          Srinagar Jammu And Kashmir
          190002 India

          Recipient's Phone Number :
          [protected]

          Special Instructions :


          Regards,
          CCAvenue Customer Service



          [protected]@telebuyindia.com
          Sir,

          I have ordered Ervamatin in Telebuy website on April-09-2011. But till they didn't deliver the product yet.
          Daily I am calling to them but, always they are saying give me 5min we will call you back. apart from this no answer from them.

          [protected][protected][protected][protected][protected][protected]-----
          rom [protected]@telebuyindia.com
          to jayram.[protected]@gmail.com
          date Sat, Apr 9, 2011 at 7:55 PM
          subject Your Payment Transaction Completed Successfully : emi6

          hide details Apr 9


          Dear Customer,

          We thank you for your valuable Order for Ervamatin. Your Order ID for reference is: 4903.

          Your Order will be processed with in the next 24 Hours. You will receive an SMS (if residing in India) as and when your Order is processed.

          Assuring you of our best & prompt services at all times.

          With warm regards,

          Daniel Leon,,
          Sales Manager,
          www.tbuy.in
          Email:[protected]@telebuyindia.com
          Direct: +[protected]
          24 Hour Orderline: +[protected]
          Dear Customers,

          Greetings from Telebuy…!!!

          We have gone through your complaint & regret for the inconvenience caused. We request you to register your complaint in our customer care department by dialing[protected] or write is in [protected]@telebuyindia.com for solutions. Also you can write your complaint in http://www.tbuy.in/index.php?route=information/customer_care.

          In case of any escalation please contact me directly in[protected] / [protected].

          With Regards,

          Ajay Kanagasabapathi,
          Manager
          Customer Care
          Telebuy.
          For me they reach shortly please wait they will reach you, they also have time limit. But surely they will come.
          We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in http://www.tbuy.in/index.php?route=information/customer_care or to [protected]@telebuyindia.com .Incase of any escalation please contact me directly in[protected] / [protected].


          With Regards.
          Dilip
          Manager - Customer Care.
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            L
            lathdivya
            Jul 16, 2011
            Resolved
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            Resolved

            Address: West Bengal

            i had ordered slim and lift on 7th order no [protected] to use on 20th. wrong product delivered on 12th derma wand.complained no.[protected]. called thre times every alt day and no action been taken.day before assured new product will be sent before 20th.17th agaion made a call fresh complain no.[protected].please look into the matter seriously and see my product reaches me by 20th
            please help me out as very frustated trying.they are fooling people.
            divya lath
            Aug 13, 2020
            Complaint marked as Resolved 

            telebuy — wrong product and wrong size

            wrong product and wrong size
            ordered slim and lift of M size hot slim and lift aire (without strips) of L size.
            very very disappointing and un professional of you telebuy....
            moreover your delivery boys extort for tips as if some gifts or good news have come.....very strange
            anuja
            Dear customer,

            We are working to solve all your issues. Please accept our apologize for inconvenience we made. We will trade you the correct slim fit very shortly. Please send your contact details to [protected]@telebuyindia.com
            Dear Customers,

            Greetings from Telebuy…!!!

            We have gone through your complaint & regret for the inconvenience caused. We request you to register your complaint in our customer care department by dialing[protected] or write is in [protected]@telebuyindia.com for solutions. Also you can write your complaint in http://www.tbuy.in/index.php?route=information/customer_care.

            In case of any escalation please contact me directly in[protected] / [protected].

            With Regards,

            Ajay Kanagasabapathi,
            Manager
            Customer Care
            Telebuy.
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              K
              Krish_81
              from Mumbai, Maharashtra
              Apr 29, 2011
              Resolved
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              Resolved

              Address: Tamil Nadu

              We have bought a orbitelite exerxise machine from telebuy in the month of Jan 2011. we face some service requirement they have chaged poor quality wheel. we have called the repective service person who attended our service call, he is not giving any responsible answer.

              please do the needful.

              Name Krishnaveni V
              Address - H3 Pesil green, irrandamkattalai, ch-600122.
              Aug 13, 2020
              Complaint marked as Resolved 
              Hi, this is jagan 9one of the customer wasting the money in investing money for telebuy products, telebuy company is a very very worst company n their products too, customer must expect for product replacement, or service, instead of buying their products, its better to go for GYM, or to go to any branded sports shops where we will get branded items, customers those who are all invested in telebuy products & wasted their money can approach the below address, its the office...

              RP telebuy skyskop pvt ltd.
              old 858, new 93, 'j' block,
              13th main rd, anna nagar west
              “Dear Customer, Telebuy’s customer service works between 8 Am to 7 PM on all days and we will be happy to assist you with issues pertaining to our products / services. Please feel free to call us at[protected] OR Write to us at [protected]@telebuyindia.com. We assure you the best possible service always – Telebuy Customer Service”
              Dear Customer,

              Please provide us your contact details so that we can help you out, you can contact me in the below given mail id.
              [protected]@telebuyindia.com
              telebuy chennai..pathetic service defectiove products, , consumer court should make some serious legal actions against this company
              we face some service requirement they have poor response on call. we have called the repective service person who attended our service call, he is not giving any responsible answer. VERY Very Very Poor service you. Even they have no problem from clients irritation.

              They guys behaving very poorly. TOOOOOOOOOOOOO BAD Service.
              sorry for the Inconvenience telebuy is a good website and the product are good product any defective product customer received means please inform the telebuy customer care we will take care your service believe us we request you to contact our Marketing manager, Mr.Janardhanan at [protected] for redressal of any issues. We assure you the best possible service always - Telebuy Customer Care
              Hi, we have a problem with our table mate which is a new one, it has bent on the right side, so we can't keep even our laptop, as it can't handle small loads even, and the slide cup holder is also loose.
              Hi, we have a problem with our table mate which is a new one, it has bent on the right side, so we can't keep even our laptop, as it can't handle small loads even, and the slide cup holder is also loose.
              Dear customer,


              In order to improve our overall quality we ordered new equipments. Probably it may leads to defective. We are processing your requirement. Kindly send your contact details to [protected]@telebuyindia.com
              “Dear Customer, Telebuy customer service works between 8 Am to 7 PM on all days and we will be happy to assist you with issues pertaining to our products / services. Please feel free to call us at[protected] OR Write to us at [protected]@telebuyindia.com. We assure you the best possible service always – Telebuy Customer Service” Sorry for your inconvenience. Telebuy assures that it won't happen again and we've totally changed our customer relationship services for providing better satisfaction.
              Dear Customers,

              Greetings from Telebuy…!!!

              We have gone through your complaint & regret for the inconvenience caused. We request you to register your complaint in our customer care department by dialing[protected] or write is in [protected]@telebuyindia.com for solutions. Also you can write your complaint in http://www.tbuy.in/index.php?route=information/customer_care.

              In case of any escalation please contact me directly in[protected] / [protected].

              With Regards,

              Ajay Kanagasabapathi,
              Manager
              Customer Care
              Telebuy.
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                M
                manis29
                from Mumbai, Maharashtra
                Dec 2, 2010
                Resolved
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                Product is defective very bad customer service

                Address: Chennai, Tamil Nadu

                Hi this is Manisha ,

                I had purchased product ABcircle pro in July2010
                while using the machine the nuts broke and the machine
                stopped working . This product has one year warranty
                when i called up the main office of telebuy company to lodge a complain the people refused to repair the product
                I would like to request you to take some immediate action against
                the Telebuy company their...
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                T
                telebuy
                from Chennai, Tamil Nadu
                May 28, 2009
                Resolved
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                Resolved

                we have booked a parcel on 5th of may, till date we was not able to track it and the parcel also not yet delivered, kindly help us on this regard.

                TRACKING NO RR[protected]IN



                waiting for your valuable reply,
                Aug 14, 2020
                Complaint marked as Resolved 
                I AM FROM CHENNAI I BOUGHT ONE ILLUSION HAIR FIBRE BOTTLE POWDER.I AM TOTALY UNHAPPY FOR THAT PRODUCT & CUSTOMER SERVICE. ACTUALY PROBLEM is THAT BOTTLE NIPPLE IS UNFITTED FOR THAT BOTTLE, WHEN I USED FIRST TIME THAT TOTAL POWDER FALL DOWN ON MY HEAD.SO TOTALY WASTE.I REQUESTED TO COMPANY TO REPLACE THAT ILLUSION BOTTLE, BUT THEY DID NOT REPLACE THAT BOTTLE & THEY WILL NOT RESPOND ME.

                SO I REQUEST TO YOU, PLEASE TAKE SEVERE ACTION TO TELEBUY.
                Dear customer,

                We at telebuy ensuring product delivery report frequently. At some cause you may not get product delivery. Now we are processing your report to our higher official. Kindly send me your contact details to [protected]@telebuyindia.com
                Dear Customers,

                Greetings from Telebuy…!!!

                We have gone through your complaint & regret for the inconvenience caused. We request you to register your complaint in our customer care department by dialing[protected] or write is in [protected]@telebuyindia.com for solutions. Also you can write your complaint in http://www.tbuy.in/index.php?route=information/customer_care.

                In case of any escalation please contact me directly in[protected] / [protected].

                With Regards,

                Ajay Kanagasabapathi,
                Manager
                Customer Care
                Telebuy.
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