Reliance Communications Limited — Unwanted VAS Balance Deduction | |||
Hello, My reliance gsm no. is [protected]. 5 rupees gets deducted on 14th Out for VAS ShemorooVP services even though I have not activated any VAS services. This happened many times before also. Every time i had to call customer care to get my refund but i was called 5 times your customer care executive disconnect my call and not resolve this problum. Please do check it and return the amount to my account balance. This is my 6th complaint against reliance I don't know why reliance is using such illegal tricks to earn money.I need my refund as it is wrongly deducted. Reliance Mobile Number- [protected] Kindly check the above problem and revert it asap. Regards Snigdha Was this information helpful? | |||
2 Comments | |||
Comments
Dear Customer,
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOM Care
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOM Care
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare