[Resolved]  Tata DoCoMo / 3G Data Card — Data Card Plan and Speed Problems

Address:

Chennai, Tamil Nadu

I got a call from Tata Docomo sales team regarding the offers in Data Card They Said Plan 650 650rs monthy rental with 5 GB of 3G internet and 256 Kbs after 5GB usage. I asked them airtel is providing 512 kbs after the given limit why don't you? They replied we won't do false promises, we will say only what we provide.. I ordered for one. The Sales rep came to my house at 7.30 Am and asked for a ID proof, since it was earlier there are no xerox shops opened so i gave him my original driving license and photo. the sales representative promise me to deliver the device and Proof on the same day and left. but he didn't came as he mentioned, i tried call him and the man who called me and said about this plan but none of them responded but any how i got my proof and a device after 1 week. After that i got a call (Welcome call) from Tata Docomo and said about my plan details They said 750 monthy rental and 4 GB usage with 3.1 mbps I queried them that while offering the card they said 650 and 5 GB they replied for first 1 year it will be like that (5GB 650) but after that the plan will be 750 and 4 GB. The person who called me doesn't tell me anything about this period of offer. More over the welcome caller said the speed will be 156kbps after the limit. i asked him the sales team said 256 kbps, he simply said this was your plan. now what i need to do? Even if i disconnected the service they already got 650 rs for the device, which will be useless for me.. While using i tested the speed using speedtest.in it shows 0.05mbps to 0.3 mbps speed. their service is very very poor i raised a complaint while i getting welcome call regaring this speed issue, now i get a mail that my complain has been resolved but still i am facing the speed issues. my tata docomo data card number is : [protected] Sales Rep Contacted me : [protected] / [protected] (Palani) Sales Team Leader venkat : [protected]