Teleperformance — Holding my salary

Address:

teleperformance oriente

TP PORTUGAL is holding my July salary.

I have terminated my employment with teleperformance on 29th of July and the company still hasn't paid me.
On the 29th on July I have receive the payslip from the finance department without receiving the founds.
I have been trying to contact them via email and phone explaining that my pay was missing and they were not very responsive or able to explain why. A guy on the phone on friday 29th advise me to wait the 1st of August - yet still no payment.
I have been contacted them again and their last explanation was that they didn't relocate my equipment when I already informed that my equipment was in the office as I was working on site.

Line managers are also non responsive and the company is accusing me to have not returned the equipment of the business when I was working in the office and people have seen me bringing the equipment at work as it was the equipment I was working with.

I really need help in order to receive my pay and an explanation of their behaviour.

Thanks
Marta