Thane Municipal Transport [TMT]
Thane Municipal Transport System
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Thane Municipal Transport [TMT] Customer Care

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Mahapalika Bhavan, Chandan Wadi Pachpakhadi
Thane
Thane District
Maharashtra
India - 400602

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Thane Municipal Transport [TMT] Complaints & Reviews

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Bus no. Mh-04 hy 1697. 6 am bus came late by 10 mins. When enquired to conductor about late arrival of bus he told bus is...
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Dear sir,

This is a very humble request to you to instruct the drivers and conductors of bhayander (West) bound buses coming from thane stn to kindly stop at bus stations where there are official stop these bus conductors and drivers are not at all stopping at big stops like sk stone and shivar garden also and troubling senior citizens and school students by not stopping the bus they just drive away in full speed kindly undertand since there are not too many buses available for bhayanader west and on top of this these drivers trouble passengers like this than it becomes too much diificult i hope you understand this problem and take some strict action against this type of bus staff... Khup lokana ikde he lok traas detaat vatel tase vagtat zara ya staff la strict orders dya ya babtit

Thankyou,
Vinayak
Oct 04, 2017

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    This is to bring to your notice that one of the tmt bus driver was driving with a very high speed on eastern express highway and came with the same speed without any indicator and took a left turn. The time was 10:10 am and the bus number was mh04ep, he was overspeeding so i could not see his complete number.
    I was taking a right turn to take the etc line and had given a clear right indicator and was slowly taking right. The tmt driver came with the very high speed and took left turn and without alerting me by giving a horn he overspeed and took left turn.
    The tmt driver then took a right turn from under the bridge not from the signal but from opening under the bridge and went back toward mulund.
    I tried to raise his complaint by calling[protected] but the person said we cannot take complaint.
    Sep 29, 2017

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      Bus no.6 from thane to wagle aagar bus are to late and on complain the tmt employees they do not response and bus timing are every 11 minutes but buses are come from 30 to 40 minutes and buses are come are very bad condition some buses are leaking at monsoon time and every day 1 or 2 buses from thane to wagle aagar are daily damaged all buses are bad conditions and buses going to wagle aagar is very small and rush is too at bus are 40 to 45 minutes. How to public travel at this condition? And children are going to school and colleges. Please buses are increase.
      Sep 25, 2017

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      Oct 17, 2017
      Updated by gauravdon
      please increase 6 no bus
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        My father, a senior citizen, was opposite r mall 2, lawkim, this morning, waiting for the ac 65 bus to borivali. A bus arrived at 7.36 am, but despite my dad signalling desperately for the bus to stop, the driver paid no heed and drove away.

        I called the tmt helpline right away but there was no answer. How can the bus drivers be so irresponsible? How can they not care about an old man standing on the road, asking for help? I demand stern action against the bus driver and against tmt! Disgusting attitude and service tmt!
        Sep 24, 2017

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        Bus no.6 from thane to wagle depot are to late daily at 6 pm evening .and in wagle depot no buses for long distance like borivali, miraroad
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          I was travelling from kasarvadavali to borivali by tmt bus no 65 around 9:30 am on 13 september 2017. The registration number of bus is mh 04 ep 457. For paying my fare for journey i handed over a 100 rupees note to incharge conductor and he rudely refused to pay change for rs. 35. I later found out that he was misbehaving to other pessanger in same way on this journey so kindly look into matter personally and take needed action.
          Sep 13, 2017

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            Sir, on 1st sept 17, i was waiting at jamli naka bus stand from 12.50 pm to come to majiwadagaon by route no 112 or 27. To my surprise the 112 (Mh.04 g 8113) arrived only at 1.55 pm!! That means i had to waste my precious 1 hour just to come at majiwada!! If i would had walk, i would had reach within 40 mts! There was no bus of 27 route! Is it a way to trouble the people?
            Sep 01, 2017

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              There are 2 buses in lodha to station bus no. 112, 1 at 9:45 am and another at 10:00 am. But on 24th aug 2017, both the buses...
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              20/8/17 time 13.05 bus no. 98, kolshet to thane railway station
              Busstop: air force station

              Not proper...
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              This is with reference to an incident which happened just few hours back today (18th august) relating to the misbehaviour of your conductor.

              The bus route was from borivali (E) station, around 9.10 am bus (65 ac bus). I was having 500 rs. Note which was just withdrawn from the atm. The conductor refused to accept the note stating there was shabby colour spot on the note. However if you see the note, the shade is hardly visible. I can provide the copy of note for your reference if required.

              Finally, after the conductor was done issuing tickets to everyone, i again requested him to accept the note and issue me the ticket as there is no such directives from rbi for not accepting such notes and infact the note which i got was from the bank atm itself, which i tried explaining the conductor. This is very unfortunate that your staff there on the ground are not well-versed with the regulations and are quoting false rules in the name of rbi. I tried my level best to explain him but all my efforts failed. Finally i had to get down of the bus.

              This really shows the sad state of affairs of this country. Inspite of rbi issuing guidelines that all notes issued by it would be considered as legal, still your people are unnecessarily harassing common man. I did not had the time to argue with your whole clan as i was already late for some meeting, otherwise i would have fought till the end, as this can happen with any common man.

              I was really annoyed with the way your people spoke, there were other few people supporting him, i believe that person was tc/ driver.

              If you still believe that any such rbi rule is prevailing, then i would like to know from where have to got this and would want you to provide a copy of that rule. As a responsible citizen, i do not want this incidence repeats and gets any other person into trouble. Your people just cannot act as per their own whims and fancies. I do travel frequently in this bus, but this experience has really got bitter memories for me, which i will not allow to repeat with others.

              Awaiting for your response on the action taken against the above.
              Aug 18, 2017

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                Hi. I am traveling today via your a/c bus no. 65 having registration no. Mh 04, ep359 from borivali station to thane.

                I requested the conductor to switch on the power supply for the charger point available below the seat.

                He said it is already on but there was no supply at the power socket. I checked at another seat but even that point was also not working.

                This has happened with me many times in the past.
                Jul 26, 2017

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                  Date of 6 July 17 fare ticket 13 rs that day before 13 rs charge and date of 17 july fare ticket 15rs

                  kindly...
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                  Today while standing on cadbury junction to go to mankoli morning at 9.40 am 2 bus of 88 no both came at same i just missed the first bus and saw 2n bus on cadbury signal and waved my hand to stop but he didnt stopped i was highly disapponted... 2 bus comming on same time and commuters didnt get its benefit as the bus was also empty so whats the use of this transport plz do proper systematic arrengements rather than just operating the services for a loss of public money
                  Jun 19, 2017

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                    Dear sir,
                    I ashish m. Lonare, was travelling in bus no:4 from lokmanya nagar - thane station on dt.13-jun-2017, however...
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                    Bus no. 77 time slot 9.15am this bus is never on time. It is some time cancelled or is highly delayed... Further sometime...
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                    Hi i'm stay at ramnagar road no 28. There is tmt bus no 111 running. This bus is not comming time to time. Every day bus getting dealy by 1 hour. What the hell with that services. There are notice bus can come every 30 min what the meaning of this. And control room don't have comman sence regarding how to arrange bus. That this reason people get frustrated and catch private vehicle . It is not affect us it get affected tmt budget every day tmt loss 4000 to 6000 rupees for above reason. It is not one side loss. It affect both side please look at that issue.
                    Jun 09, 2017

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                      My name is trilok sadhwani and i stay near upvan lake. My bus stop's name is upvan (Voltas)
                      There are two buses that go from this stop. 10 and 110
                      One goes to thane station
                      One goes to mulund station
                      I usually board the thane station bus.
                      It never runs on time.
                      Today i waited for 45 minutes for a bus. Bus timing chart says 4 busses in 1 hour.
                      Buses not running on time
                      Jun 07, 2017

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                      HI,
                      Request you to arrange buses between 5.30 pm bus from Airole mindspace stop and another bus which is now at 6.50 pm.
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                        Hi,

                        This complaint is about Rash Driving of Vehicle No. MH04EP774 dated 15-May-2017 at 11.55 am between Borivli and Kandivli.

                        I was in the first lane and the bus was in the second lane, I was going ahead when suddenly the bus came on the right side, I looked at it and applied urgent brakes which controlled my car other wise it would have rammed in to my car for sure. I then overtook the bus and stopped it little far from there. He explained that there was a bus so he took immediate right without looking in to the right, but that is not the way to drive, if there is something he should have stopped it straight there.

                        VERY CARELESS DRIVING
                        May 15, 2017

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                          Dear sir
                          We have been fed up waiting for thane to kolshet bus.. Please increase bus frequency up here. Its not like earlier times.. Now number of residents travelling has increased 10 times in last 10 years.. But bus frequency is still the same. Our nearby bus stop is vrindavan.. V literraly see 4-5 busses in line.. And in dat the last 1 or 2 busses carring merely 5 people.. What is the use of that?. We have to wait for 20-25 mins for bus to come?..in dat to if v are behind in line.. Den v gotta leave that bus since its already full. And again wait for 20 mins like idiots.. Secondly, der are vry few big busses for our area.. I see around at depot.. Every other destinations have big glass type bus.. And here v get is smaller bus. Atlist look at the public ratio now..

                          Then ur officials..1-2 people would come in queue for tickets.. Ders no ata pata of bus.. But ticket pehle.. And wen v ask about bus ther answer in extremely rude way is "te tikde vihara, amhala mahit nahi"..

                          Daily between 6.30 to 9.00pm, commuters have to shout and remind tmt officials.. Dat its more dan 30 mins, atlist now send a bus. To whic der answers are.."bus ali tar pahije... Saanga tumhi tmt adhikaryana.. Bus vadhavtil te loka.. Amchya haatat naahey te.. Te tumhi kela pahije.. Patra patva nagarsevaka tumcha".. What kinda [censored] is dis.. And at that time v see vrindavan bus with 2 passengers in it..

                          I have no idea whether this cinplaint will wake tmt.. But im just ttying on behalf of fellow commuters. Please, requesting you as people are extremely fed up now.

                          Thank you
                          Apr 23, 2017

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                            No bus service to transport.
                            This left the passenger stop signal at 7.30 pm at Cadbury was down as the passenger.
                            I had tried to stop the bus before the bus stop before the bus driver was not looking forward to this car.
                            I will file a complaint to your control point 8.4 of the morning, but I immediately went down on the train from the station to catch my bus. Sending down the bus driver photo and bus no.
                            Bus no.MH 04 EP 858
                            Apr 11, 2017

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