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Thane Municipal Transport [TMT] Customer Care
Thane Municipal Transport System
Customer satisfaction rating: 1%
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210
COMPLAINTS

Thane Municipal Transport [TMT] Customer Care

Thane Municipal Transport System

Address
Mahapalika Bhavan, Chandan Wadi Pachpakhadi
Thane
Thane District
Maharashtra
India - 400602

Customer Care Phone Numbers and Contacts

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Customer satisfaction rating
1%
Complaints
210
Pending
0
Resolved
1
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Thane Municipal Transport [TMT] Complaints & Reviews

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 funbubblz
Hello Sir,
This complaint is in regards to the increasing air/noice pollution,unofficial parking of TMT buses in non parking zone (which lies in front of our society gate) and violation of RTO rules by the thane public transport at kopri bus depot TMT ,thane station(east).
We being the only residential society located just next to the kopri bus depot are facing terrible problem which is creating a threat to the health and mental imbalance of every individual living in.Without any hesitation the huge TMT buses are parked on the other side which is supposed to be the official road for the traffic moving towards sadguru gardens.After the complitation of the skywalk now the situation is such that the TMT has captured the road fully to park their buses,not one but 4-5 buses are parked at a time all through the day completely blocking the road,causing the to move in a single lane.Not just this the bus drivers despite of requesting them not to park their buses the bus drivers keep accelerating, raising the buses on neutral causing huge noise and disturbance to ther residents all through the day.The homes inside are all black and dark making life impossible,kids cant study and creating potential respiratory problems.
We have requested the TMT officials several times to look into this matter and but they themselves complaint about the buses that the make is chinese and woul'nt start unless they are given enough acceleration.
This is a serious issue which we feel should be personally investigated upon by the concerned officials and come up with a convincing solution and immediately stop the unofficial parking of TMT buses besides the society wall.
We hope this matter would definately considered serious and put into priority,thnx


no parking zone

tmt — tmt driver not stopping bus

IT WAS 1030PM IN THE NIGHT I WAS STANDING AT MTNL, SHEETAL NAGAR STOP WAITING FOR BUS TO MIRA ROAD STN. WHEN I SAW BUS NO 57 (MH 04 G 8153) COMING I RAISED MY HAND SO THAT DRIVER WILL STOP THE BUS, BUT THE DRIVER WAS NOT INTERESTED IN STOPPING AND JUST WENT AWAY.

I HOPE THE NECESSARY ACTION WILL BE TAKEN AGAINST SUCH DRIVERS.

REGARDS,

RAJENDRA CHAVAN
[protected]

tmt — Reward

hello sir,
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Please give me a reply on this regard on my mail id [protected]@yahoo.com / [protected]@live.com or contect No [protected]

tmt — Model & Frequency of Buses

1.The new model of TMT buses with centre door is in convenient for passangers in many terms.Difficulty while boarding and convenient for the without ticket passangers.

2.Please start a new route from Mumbra Station towards Kalsekar College & Khidkali.Especially in the peak hours of morning and evening tine wih good frequency.

Thanks.
M.Taqui.
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     manojkthosar
    Inregular & Poor service of TMT Buses.
    Poor service of TMT Buses specifically in Ksheli to Narpoli

    I request to the Government to close down the TMT Buses totally and start the BEST bus from i)Thane to Kalher ii) Thane to Narpoli. iii) Mulund to Narpoli The service of TMT Bus is very poor. Specifically irregular bus services, just because of that auto rishwala charges higher fair, we had no option i think TMT is most possibly the worst in the world. today i face problem of break down bus specifically...
    Following is the list of problem, which we are facing due to poor service of TMT:-

    1-> Low frequency.
    2-> High fare...
    3-> Break Down Bus
    TMT service of thane city is very very very poor and Falatu service. TMT buses is not clean just like BEST buses. There is not regularity in sevice. I am staying at Vartaknagar. There is no special TMT bus service for vartaknagar's people. At morning and evening thereis very crowd of peple for buses. For Shastri nagar's bus frequency is for 30-40 minuts at evening.
    TMT's staff (Conductor and Drivers are lazy, irregular).

    TMT service in Thane city is very poor and worst in the world. So Please hand over it to BEST Service.

    vvparab
    Complaint comments  Add a commentComplaint category Municipal Corporation

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       Milind Pawar
      Poor service of TMT Buses specifically in Shivai Nagar,

      Specifically irregular bus services, just because of that auto rishwala charges higher fair, we had no option

      i think TMT is most possibly the worst in the world. today i face problem of break down bus specifically u thane st root co-coordinate in-charger he know the bus condition but order to go that root & as expected result we got bus is brake down in khopat signal. we no option to take another bus.

      that kind service TMT provide services , just because everyone complaint,

      Let's see which kind of action against him

      Thane Municipal Transport — Irregular service and scarcity of buses

      I live in Brahmand - 6 (Dharmacha Pada, Thane) and the service of TMT buses to my area is exceptionally poor. In the evenings, the queue for the bus becomes serpentine having us wait for almost an hour for the next bus.
      An earlier report said that the TMT needed around 450 buses of which they had 260. Of these 140 were being used while the rest were in the yard. Its extremely difficult for a city to run on almost quarter of the buses they are supposes to have. Kindly urge them to use the buses in the yard and persuade the corporation to channel appropriate funds.

      Thanking you,
      Roshni Devi
      Complaint comments  Add a commentComplaint category Public Transportation

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         sanjiv05
        On behalf of all the commuters, I wish to bring to your notice certain facts about the Mulund/Pawar Nagar TMT bus route which needs to be attended at the earliest.

        1. Location of the starting bus stop at Mulund West near the station is just in front of the public toilet.
        2. During the peak hours the frequency of the bus is frugal and the awful stench is making it impossible for us to wait at the stop indefinitely.
        3. Tickets are issued to the commuters in the queue itself thereby leaving no option for the commuters to travel by sharing auto.
        4. Even after the bus is packed the bus doesn’t leave the stop at the stipulated time.
        5. The conductor when questioned puts the onus on the starter saying that they can take charge of the bus only at the will and pleasure of the starter and advices us to voice our grievances with the starter.
        6. This clearly means that the starter is the one who plays mischief by not leaving the buses at the stipulated time.
        7. Putting up with all the inconvenience the bus is driven at a snail space and the time taken is more than 2 hours where it should not take more than 45 minutes.
        8. The driver simply doesn’t budge even with the yelling of the commuters and continues driving slowly deliberately for reasons best known to him and allows all the other vehicles to overtake him as if he is taking us for a special Thane Darshan tour.
        9. Regular commuters traveling in this route are inconvenienced by this deliberate delay, especially women returning home after work to face a whole lot of household work.
        10. The bus drivers and the conductors are extremely arrogant and they don’t even have a complaint box.
        The commuters of this route wish to have an explanation for this callous attitude and the step motherly treatment by the TMT. Will it not be possible to run at least a few buses through the highway instead of the normal route, especially for people traveling to Vasant Vihar/Pawar Nagar? Or else I would request the TMT to handover this route to the BEST as they seem to be incapable and grossly inefficient in handling the service.

        Kindly look into the matter at the earliest and save us of the daily ordeal.
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          TMT Bus Service - Thane — Irregular TMT Services - Route No. 62

           Satcomps
          This is to Inform you about the Irregular Public Transport Service by TMT on Route No. 62, on which I am a regular traveller...
          Complaint comments  Comments  (2)Complaint category Public Transportation

          Thane Municipal Transport (TMT) — MOST IRREGULAR SERVICE ON ROUTE OF BUS NO. 56

           RANJIV P
          I just started travelling from bus stop 'Tikujiniwadi- Kokanipada' since the last few days in bus route no. 56...
          Complaint comments  Comments  (3)Complaint category Municipal Corporation

          TMT Buses — NO TMT BUSES FROM THANE STATION

           Ratnesha146
          DEAR SIR, MY NAME IS RATNESH AND I STAY AT DADLANI PARK THANEWEST,TMT BUSES FREQUENCY FROM DADLANI PARK TO THANE STATION...
          Complaint comments  Comments  (3)Complaint category Public Transportation

          Thane Municipal Transport — Poor service of TMT Buses

           praka40
          I request to the Government to close down the TMT Buses totally and start the BEST bus from Thane to Kolshet. The service...
          Complaint comments  Comments  (7)Complaint category Public Transportation

           Riya K
          Respected Sir / Madam,

          I hereby request you on behalf of all the residents of Shivai Nagar & Devdaya Nagar to ask the concern department of TMT Bus service to increase the frequency of bus services between Shivai Nagar and Thane Station during peak hours as lot of people find it difficult to reach office, college and school on time. Even the Rickshaw drivers refuse to take passengers to Thane station.

          Pls do the needful. Your early action on this matter will be highly appreciated.

          Thanking You,

          Yours Faithfully,

          Resident of Devdaya Nagar.
          hereby request you on behalf of all the residents of kharegoan and parsik nagar to ask the concern department of TMT Bus service to increase the frequency of bus services between Shivai Nagar and Thane Station during peak hours as lot of people find it difficult to reach office, college and school on time. Even the Rickshaw drivers refuse to take passengers to Thane station.

          Pls do the needful. Your early action on this matter will be highly appreciated.

          Thanking You,

          Yours Faithfully,
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             ashitshera
            Respected sir/madam,
            I Ashit Sheregar a resident of bhayandar Today on 15/05/2010 travelling From TMT (Thane municipal transportation) at 9.35pm from kashimira to kapurbawdi i gave 100rs to the conductor for the bus fare in return he gave 87rs and ticket of 11.50paise when asked to conductor he replied that the bus fare have increased and when asked to driver he said there is no such increment in bus fare the bus no is MH04 G5075 and get down in kapurbawdi at 10.32pm.
            So i request you to please look in to this matter and one more thing i like to add that the bus fare of rupees 11.50p and 12.50p if there is no change than the Conductor dont return back the 50paise so if possible than make it round figure.

            your's obidiently
            (Ashit Sheregar)
            Complaint comments  Add a commentComplaint category Unauthorized charges

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