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Thane Municipal Transport [TMT] Complaints & Reviews

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Updated: Oct 9, 2025
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Thane Municipal Transport [TMT] reviews & complaints page 21

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B
Bijaychoudhury
from Mumbai, Maharashtra
Jun 29, 2019
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Address: Thane, Maharashtra, 400608

Hello sir/madam,
As per schedule (Tmt) the bus should start from runwal garden bus stop of its 1st trip to thane station by 6.55 am followed by 6.55 am. My complaint is
Since 45/50 days not a single bus came in the scheduled time of its 1st & 2nd trip i. E 6.35 am & 6.55 am.
As i have inquired with the visiting supervisor at runwal garden bus stop he gave me following bogus information (As follows)
1- the driver & conductors are in contract basis we can not force them?
2- they are getting less salary

Is this the way? Where is the management to look after these issue. As a residence of runwal gardern city as well as a residence of thane.. Request to look these kind of answers.. From supervisor.

2nd ly what is the reason the buses of tmt not coming in the scheduled time as 6.55 am & 6.55 am.
For your information sometime i can see 3 (Three) buses coming at a time??
Where is the management?

@ note:
Requesting to look this issue in priority

Thanks in advance to take
Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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    Sumitkumar211
    from Mumbai, Maharashtra
    Jun 28, 2019
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    Address: Thane, Thane, Maharashtra

    I want to complain for bus no 112 lodha paradise to thane railway station. It was noticed by me that bus leaves on time from lodha but when at the time of home return bus was not maintaining it's scheduled time as per tmt. Tmt making fool to public and i was waiting everyday around 1 hour for bus but time of bus in every 25 minutes is scheduled by tmt, please see to it and do punishment to tmt staff by resignation there are lots of capable staff in india. Please resolve problem as soon as possible... Kind request from sincere citizen of india. Otherwise i would write complain letter to ias of thane or respected cm of maharashtra
    😠😠i am very much serious
    Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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      A
      Anilpanda411
      from Mumbai, Maharashtra
      Jun 27, 2019
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      Address: Near Shani mandir Manorama Nagar kolshet Road sandoz baugh Thane West 400607, Thane, Maharashtra, 400607

      I travelled in bus no:62 on date 27/06/2019 from rmall at 9:24 am, after travelling some distance i buyed the ticket... For thane station, the conductor was not giving... Ticket to me saying that you had buyed the ticket late and... Also he force fully get off the bus... @ vidyapith bus stop. When i resist to take off from the bus he made the bus to stop. And said if i don't get from the bus he we will not start the bus.. And also used vulgar languages to me... I think you should take quick reactions... About this problem because getting of from the bus is a major issue as you cannot get off from the bus... Force fully.
      Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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        Kiran R Jagtap
        from Mumbai, Maharashtra
        Jun 26, 2019
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        Hi Team,

        I'm Kiran working at corporate office - Ashar IT park Thane. Everyday I leave by 9.00 or 9.30.
        And travel by TMT bus to mulund from Ambika nagar bus stop..

        I have observed many times on this bus stop bus driver not stop buses...even after raising or waving hands. Today I was standing at bus stop and one bus came from lokmanya nagar (Bus no. 102) and I waved hand to stop bus. Before I get in to the bus... driver started a bus..as if like he don't have time to stop... Hadley a 2 second he stopped bus. And Manny time this happened... Bus number " MH 04 G 8102".
        So many drivers are in hurry and they ride a bus very fast and harsh... Sometimes but didn't come 30 to 45 mints and all of sudden 3 to 4 buses back to back... Nobody is following time table. And they reach mulund station so early and stop that bus before last stop...and when times up they stop at station stop...
        +1 photos
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          S
          Suraj Panigrahi
          from Mumbai, Maharashtra
          Jun 19, 2019
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          Address: Dharmveer Nagar tulshidham vasht Vihar thene, Thane, Maharashtra, 4000610

          The bus no. Is 12 and Bus skip the bus stop around 1.06 PM Date :- 19-jun 2019. Bus speed very fast and it's don't stop at vashat Vihar stop. We wait for long time for bus.i don't have any photos.

          Its happened frequently take the strict action about some. Why it's happen ?? What is your system and rule??
          It's very worst experience with TMT !!! #TMTbus #worstbus
          Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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            S
            Sachinkumar Herwade
            from Mumbai, Maharashtra
            Jun 18, 2019
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            gps tracking of moving tmt buses is now stopped.

            Address: Digha, 400708

            GPS tracking of TMT buses is now stopped. Please restart the GPS tracking of bus.This will help increase your revenue and also convinient for commuters. So do the needful ASAP. By this passenger can track the location of moving bus at bus stop. He will aware at what time bus will reach that particular bus stop. It was showing on TMT app now it is stopped. GPS means internet tracking of moving TMT bus....
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            T
            from Mumbai, Maharashtra
            Jun 13, 2019
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            Address: Siddhivinayak Towers, Thane, Maharashtra, 400601

            Dear Sir, I am a regular passenger of TMT AC bus services on routes AC 126 to BKC and AC 65 to and fro Borivali. Today despite my request, the bus driver badge number 28281 Nasik did not stop on my regular stop of Siddhivinayak Tower despite my request, I stood near exit one stop before. I am of age 49 years and highly disappointed by such irresponsible and rude behavior of your staff.

            I request strict disciplinary action against the irresponsible driver. As such they stop in between number of places without any bus stop to let passengers alight and getting down and shockingly on regular stop they don't stop.. I can provide photo of my ticket and also badge number of the driver..

            Awaiting your feedback and strict action immediately.
            +1 photos
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              Ranu07
              from Mumbai, Maharashtra
              Jun 9, 2019
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              Today I boarded tmt bus no. 58 to meera road from muktai nagar at 5 pm, I wanted ticket till vijay garden / batata company.. and the bus conductor gave me ticket from thane station to vijay garden without asking me from where I have boarded the bus.. isn't it's his duty to ask from where I have boarded the bus.. and after telling him he dint even changed the ticket and unnecessarily I paid more amount which was not my fault at all... Bus no. Was MH 04 JK 1908.
              Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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                Prashanth R Kamath
                from Delhi, Delhi
                Jun 7, 2019
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                As per Thane muncipal transport they state that bus no 34 and 10 their route should go from Neelkant depot and then gawand baag upvan. But today I catched a bus from thane station bus no 10 the conductor and the bus driver told me that the route has been changed. Bus no 10 does not goes to neelkant depot it directly goes to upvan. But after 10 minutes another bus 10 came from neelkant depot and then arrived at upvan last stop. This is truely not acceptable as Thane muncipal transport passes the rule and see ur people only dont follow the rules. Like after paying money we dont get to get down where we want. I have the bus no from which i arrived and faced this problem. MH 04 G8083. I want strict action to be taken against them. The bus reached upavn at 12.20 pm in the afternoon on 7june 2019. I also have the pics of driver and conductor who started arguing with me but not accepting his mistake the pics were not able to upload as the it has limited upload capacity
                Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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                  Prashanth R Kamath
                  from Delhi, Delhi
                  Jun 7, 2019
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                  Address: Thane, Maharashtra

                  As per Thane muncipal transport they state that bus no 34 and 10 their route should go from Neelkant depot and then gawand baag upvan. But today I catched a bus from thane station bus no 10 the conductor and the bus driver told me that the route has been changed. Bus no 10 does not goes to neelkant depot it directly goes to upvan. But after 10 minutes another bus 10 came from neelkant depot and then arrived at upvan last stop. This is truely not acceptable as Thane muncipal transport passes the rule and see ur people only dont follow the rules. Like after paying money we dont get to get down where we want. I have the bus no from which i arrived and faced this problem. MH 04 G8083. I want strict action to be taken against them. The bus reached upavn at 12.20 pm in the afternoon on 7june 2019. I also have the pics of driver and conductor who started arguing with me but not able to upload as the it has limited upload capacity
                  Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
                  Jun 07, 2019
                  Updated by Prashanth R Kamath
                  The pics were not able to upload as it has limited capacity
                  Hello Team,

                  I'm afraid buses running for the route to Narpoli from Cidco are scrap did you check quality buses.

                  Please find attached check the condition and it is rainy season so please be check

                  Thanks,
                  Jignesh
                  [protected]
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                    Mehek Sakeria
                    from Pune, Maharashtra
                    May 26, 2019
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                    Address: Thane, Maharashtra

                    Bus have been left before time people who come on time they do not get bus because buses are left before time and staff who work in these bus services do not behave properly they back answer people and don not provide proper information they dont have any manner to how to talk to girls young conducters dont talk properly and there usually lack of buses as per official time table atleast buses should be keft on time or please edit the time table
                    Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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                      Kushal Vartak
                      from Mumbai, Maharashtra
                      May 16, 2019
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                      Address: Thane, Maharashtra, 401107

                      I got tmt bus to anand-nagar from borivali station around 9:30pm bus conductor give me ticket with written amount 13 i asked him for printed ticket i said ticket machine is hanged (Not working). I was in hurry, this happens when i reached near to my stop. I think he is taking money for himself by fooling people.
                      Bus no was mh-04-hy-7632. Im not sure about '7632' i dont remember exact but someting like that
                      +1 photos
                      Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
                      When we will be set free from heavy traffic at thane toll just to pay to looters and fill their personal pockets
                      No maintenance no relief
                      This is becoming worse day by day
                      Pls help the citizen to get some relief at toll
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                        K E Kothawale
                        from Ahmedabad, Gujarat
                        May 14, 2019
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                        Address: kasheli, Thane, Maharashtra, 421302

                        Today i am standing on chatrapati shivaji maharaj sankul bus stop at kasheli at 09.45 am. All nmmt & tmt bus take this stop. At that time bus no 85 (Mh04fp 326) arrived towards bhiwandi side. All passengers redy to pic up bus, but bus driver did not stop bus on bus stop, he stop bus bus 200mtr from bus stop. What is this? Tmt bus for public or time pass of tmt staff. Please instruct bus driver for give better service. Otherwise public use other way like auto, private bus for travling.
                        Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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                          Vivekkr91
                          from Mumbai, Maharashtra
                          May 14, 2019
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                          Address: 400708

                          Very very poor service from tmt. Route no 77 bus never run on time. There are total 7 buses, but it's very difficult to catch any bus on time. They mentioned every 25 min schedule time, but you will get hardly any bus by spending more than couple of hours. They are execusing to each other, but nobody taking any responsibility. Is there anybody from tmt to take action on this and run service smoothly without any delay.
                          Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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                            A
                            Amansahni
                            from Mumbai, Maharashtra
                            May 10, 2019
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                            frequency of buses from thane station to kolshet

                            Address: Mumbai City, Maharashtra, 400607

                            Sir

                            Frequency of 98 and 95 from thane railway station to kolshet is extremely low. Whereas there are many commuters for the same route all have to face lot of trouble and force either to wait or travel by auto.
                            Moreover lot of construction is happening in the area so traffic is going to increase dramatically lot its better to prepare in advance
                            Kindly increase the frequency of the bus atleast in office hours...
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                            HPatil9822
                            from Mumbai, Maharashtra
                            May 8, 2019
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                            Address: 401 602

                            To
                            The manager,
                            The new drivers and conductor of our transport service are doing very bad with the passengers.
                            This experience has come to passenger many times.
                            I am a resident of the vasant lowns and your tmt stop is there by the name of hardas nagar.
                            Today, when i was traveling from kopri to vasant lawns (Hardas nagar), i asked the bus driver of bus stop, mh 04 hy 7625, to stop the bus.
                            Driver said "excuse me, do not stop the bus here, land at the majhiwada naka," said the complainant, and the bus refused to stop.
                            Yet mh 04 hy 7625 time 15.34 the request is given to give the correct understanding to the driver and take action.
                            Yours,
                            Ranjan naik
                            Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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                              ksandeep07
                              from Mumbai, Maharashtra
                              May 6, 2019
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                              Address: Temghar ,Bhiwandi, Thane, Thane, Maharashtra, 421302

                              Dear sir / ma, am,

                              Today morning i cached tmt bus from sai-baba bhiwandi to saket. As on ticket clearly mention that bus will halt there. But today driver does not stop the bus there, and bring me majhiwada. When i asked then he told me that, there is no bus stop. As i aware bus is getting halt there everyday i told him that i will complaint you regarding this. Then he started argumenting with me. When i clicked his pic he said to me take pics and do whatever you want. Kindly look in to this matter.
                              +1 photos
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                                saauprit
                                from Mumbai, Maharashtra
                                May 3, 2019
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                                Address: Thane, Maharashtra

                                Ticket conductor sitting under 3 number stop of thane bus stop, not responding properly and not telling proper bus number to the passenger those who are newly in mumbai, to whom we ask regarding buses if this persons are responding and he has worst talking.. He is not responsible towards his job, simply sitting is not a government job..
                                Please take a strick action against this request.
                                +1 photos
                                Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
                                May 03, 2019
                                Updated by saauprit
                                The name of the person is sawant
                                Please give me back my rest of the money...i forgot to take back the change og 90rs...he told that he will give at the destination...
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                                  Indira Tikam
                                  from Mumbai, Maharashtra
                                  Apr 26, 2019
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                                  Sir i mrs indira regular traveller from satis to lodha complex around 3.35hrs bus in the afternoon, sir most of the time (9/10 times) buses to lodha complex are parked away from nominated bus stop and passengers are asked to run to the buses parked. It is very dangerous for thr elderly people and people with small kids to run in between the buses passing by. Drivers and conductors are very rude and refuse to bring bus to the nominated stop. Will the administration take any step against such errand drivers before any mishap happens
                                  Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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                                    Monish Chaudhari
                                    from Thane, Maharashtra
                                    Apr 25, 2019
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                                    Address: Thane, Thane, Maharashtra, 400615

                                    The tmt bus for waghbil village (51) have lot of irregularities in their schedule during the peak hours. One bus departure from thane station around 8:30 pm and another one at 10:15 pm. There is no bus in between this time slot. Everyday they gave reasons of traffic but at the same time they depart the buses for other location on same road like hiranandani, kasarwadavli, patlipada, bramhand, anand nagar, ovala, bhayandar pada, boriwade village.
                                    Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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