Thane Municipal Transport [TMT] Complaints & Reviews

I am a physically handicapped person having a valid tmt free pass. I tried to board bus no.112 from thane station to lodha paradise. Scheduled ar 8.20 p. M. On 23.04.2019. I requested the conductor and driver to allow me to board the bus from front gate since being the rush hour there was heavy rush. They out rightly refused me and said no one is allowed to board from front gate. I showed them the pass issued by tmt, but they kept arguing...

Bus no 69 (Mh-04 hy 7918) route from kopari to nalasopara
I was charged rs 21 when i took bus from nitin company around between 2:55 pm to 3:00 pm in the noon and asked for sainath nagar stop, and when i was given the ticket it was showing some other stops after which i asked conductor batch no: 13472 why the ticket shows teen hath naka to shri ram hospital which is four stop ahead of sainath nagar and this was done with some other passengers who took bus from nitin and wanted to get down to sainath nagar. The explanation to which he gave that is how it shows nothing else, where else i always travel from tmt to sainath nagar and never had such issue. Please resolve the issue it is a very big problem if this is how it is done. I am attaching the photo of that ticket and also the snapshot of your stops which reflects in m - indicator. I have attached two tickets one is mine and the other is for the other two passengers who took bus along with me.

22/04/19 mrng i travelled thane stn (W) to patlipada from tmt bus. Actually i have no change so i gave 100. Rs to conductor. And he asked 7. Rs more. I also gave the 7. Rs change. Then he gave the ticket. But he not gave the balance amount of rupees 90. Rs 10min after i asked to him pls give the balance amount of 90. Rs. But he told. I have no 100. Rs note. That conductor is saying. You said that you did not give. So pls action this like stupid conductor. I have he photo also...

Respected sir / madam,

Today i have catch bus from dahisar check naka to teen hath naka bus no 65 (Ac), this is the 3rd time driver has drop us near the teen hath naka flyover and when i told him to drop me at bus stop he told me we have a order that we cant go from down from 6 pm to 9 pm, as it's a traffic time, my wife is expecting from 7 months and the driver is not ready to go as per the rout, i request you to kindly take action against the complaint.

If you want any further help on this case please writ me on mail mail id, my mail id is [protected]@gmail.com

Also for your reference here i am attaching ticket of the trip.

Awaiting for your reply and action on this.

Regards,
Jignesh m thakkar

Dear sir,
I would like to inform you that on 16th April`19, I was waiting at TMT Bus stop (ST WORK SHOP) at mid sun, 12 noon to avail a bus to come at Majiwada. I am a senior citizen of 69 years old and it was troublesome for me to wait for the long time as in this route, the frequency of the TMT Buses is too low.
(1) The bus no MH04 -EP 0838 of Thane station – Manorama Nagar arrived at about 12.15 hours but the driver did not halt the bus in the Stop (i) Although I showed my Hand (ii) The road was with traffic and hence it was in slow speed and I could knock the door of back side, but the Driver Did not bother to halt .
(2) The bus was not at all crowded.
(3) It was stopped near the signal and I ran away after the bus to get inside by risking my life.
(4) I knocked the front door and the Driver opened the Door.
(5) I asked him “why he did not bother to stop the bus at the stop? “
(6) He started arguing that whatever he did, it was quite justified. He even told me several Times “do whatever you like, I don`t care”. He also told me that “he could not have allowed me to come inside the bus at the mid of the way”.
(7) So many passengers who witnessed the incidence also supported me and they scolded the Driver, but the Driver (a young man of 30) was too arrogant and going on argument till Majiwada stop.
(8) The Conductor also tried to cool the matter telling that “Sir, forget it”. But the Driver was not in a position to accept his fault and was irritating all the passengers.
Sir, the whole thing would have been cooled if the Driver could say” Sorry “to all the passengers! He did not have any remorse for his wrong doing!
I would like to request you sir to Counsel, train and educate and to punish that foolish Driver in Khaki that (i) It is his duty to halt at each & every stop and to pick up the passengers. (ii) TMT has invested so much money on the buses to serve the citizens, who pay fare and the staffs get the salaries! (iii) TMT has not started any Charity to pay the salaries of the staffs at free of cost, but it comes from the pockets of the public only. (iv) Let that half qualified Driver must not think that he is the boss of the passengers while on steering and he can not do what ever he likes. (v) He must not argue with any passenger especially with the senior citizens who are 10 times higher qualified that him.
Hope, you are kind enough to stop such indecency in the TMT services which is not very popular among the citizens because of such rogues in the staffs.
Thanking you.

Dr.B.Basu
Mobile no [protected].
Retired General Manager, Reliance Gr.
Ex Scientist, BTRA, Bombay – 86
Ex Faculty, T& P Officer, ISO – MR, Anuradha Engineering College, Chikhli, Dist: Buldana.
Ex Coordinator, Power loom service centre. Ministry of Textiles, Sasmira, Bhiwandi
Adjunct Faculty and Placement coordinator, SGGS, Nanded

The single most horrible bus line i have had the misfortune to wait for this past decade ever since the service started. They know they have customers/commuters for that line and yet they run about 2 buses an hour if that officially. Unofficially, ever alternate bus gets cancelled and the next bus pulled up out of turn, making the commuters life hell.
If they can schedule 5 buses for vrindavan in half hour they can very well aleast run the scheduled 2 buses per hour for lodha
Lack of horrible service is all that is asked which i believe is more than reasonable.

The bus service from thane station to lodha complex is very poor and irregular for the following timings:
20.00 and 20.10. Large part of office commuters and student community is suffering due to the absence of bus for these timings.

Sometimes the gap is more than 40 minutes of waiting time. The entire route is very badly managed. This is getting too painful and ordinary citizens are suffering

Morning 10:15am tmt bus from bhiwandi pipeline to mulund. Bus driver are irresponsible. Last 3 day we are facing the same. At the time of driving they are talking to some passengers. We dont have problem with the that bt that time they do not focus on driving. 2 time we face emergency brake. Lots of old ladies fall down on floor. Plz informe. I am not disclose name of driver

Dear sir,
I am working from last two year in kolshet area. Every workers from construction site left from job after 7:00pm to 8:30pm. After 6:00pm no bus coming on proper time. Also less count of bus. Every workers spend 25rupees to auto because of no proper time of bus. Look into it sir and at least send bus 6, 6:30, 7:00, 7:30, 8, 8:30 on regular basis. So we don't waste time.

मी वरील नमूद दिवशी व वेळी टी.एम.टी. बस क्र. ८८ या बसमधून मुलूंड स्टेश ते भिवंडी येथे प्रवास करीत होते. बस मधील एका प्रवाश्याने माझ्यासोबत गैरवर्तवणूक केली व त्याबाबत मी बस कंडक्टर यांच्या निदर्शनास आणून दिले तरी सुध्दा त्यांचेकडून मला कोणत्याही प्रकारे सहकार्य मिळाले नाही. त्या प्रवाशाकडून अनेकवेळा माझ्यावर खेकसून शिवीगाळ केली, मला ढलण्यासारखे वर्तन केले. त्याचा प्रतिकार व माझ्या बचावासाठी म्हणून मी आरडाओरड केली परंतू वरील नमूद बस कंडक्टर यांचेकडून मल कोणत्याही प्रकारे सहकार्य मिळालेले नाही.
तरी, आपण आपलेस्तरावर वरील नमूद बस क्र. MH04-HY-7617 वेळ रात्रौ 19.59.04 वा. जे बस कंडक्टर होते, त्यांचेवर कारवाई करण्यात यावी. जेणेकरून यापूढे महिलांवर होणारे अशा प्रकारचे अन्यायावर आपल्या कर्मचाऱ्यांकडून महिलांना संरक्षण मिळेल व त्याबाबत आपल्या बस मध्ये प्रवास करणाऱ्या इतर महिलांनाही सुरक्षितपणे प्रवास करता येईल.

Today, 7th march 2018, i was waiting for tmt bus at mira road station, as per timetable it should leave by 10:00 am but it came late, and it started off at 10.25 am. Is there any one in tmt who keeps track of his timings. What i've observed at mira road, when bus reach here, they go for a break for tea/coffee, if that break is for 5 mins, it's understandable but generally it takes longer than that. Please audit here and regularise it so that people reach their office on time, please value our time also.

Thank a lot.
Daily commuter

Bus route no source destination
70 chendani koliwada khidkali
Bus no 70 - chendani koliwada to khidkali
Bus no 70 - khidkali to chendani koliwada

Bus no 70 taken from vastu anand chs to kalwa naka but fare charged from retibunder to chendani. Here ticket also attached for ready reference. If no option for selecting actual bus stop on handheld device, then it's no use for servicing wrong fare charged. Cheating by tmt.

I am a resident of "old ramdev park, landmark ram mandir, ramdevpark rickshaw stand, mira road east 401107.
I am having problems with stray dogs in this area, as they cause a lot of disturbance... Barking all night long and the worst part is they are increasing in numbers day by day...
Please send some dog catchers and provide a solution for this as it becomes difficult to have peace in the area, as well as there is a fear of children getting bitten by dogs while playing.

Thanks and regards
Prashant

Tmt bus no. 88 from bhiwandi is coming late every day of 2:30pm is coming till 2:45pm without any traffic, and also 2pm bus is leaving early timing is of 2pm and they leave bus stop at 1:55pm coz of them we getting late. Today it is late by 1hr and there is no traffic as per google map, it is every issue, and even after coming late they are saying they wont go till last stop they are going till majiwada only not till mulund station, they are coming late we suffer coz of them...

Tmt conductor batch no 102010. Instead of requesting people to move forward, he is showing rude action to move forward. When i interrupted him he says "my mouth is of leather i will not tell every one to move forward. If you dont like then dont travel in bus. Go and complaint anyone." is it the way to speak? Isn't his duty to politely request everyone to move forward. If not then is it his duty to make rude action to move forward. 1 girl was standing ahead of me he didn't said her to move forward. A discriminating rude people are not needed to serve us. Using public transport is our right and we don't come to spoil our day by such jerks. Please look into this.

Dear Sir,
On 9th Jan 2019 i travel by AC 65 Borivli to Thane Teenhath naka. I am told to get down at the corner of the Teenhath naka fly over. Driver did not listen to me & other commuters, Shouted on us to get down.While back borivli evening at 6.10 pm Bus no MH 04 EP 455 driver showed me finger and told me to get down at the corner of Gokul Anand flyover.

Kindly take action against driver who do not follow rule.

Bus has to stop at Registered location.

Dear team,

I took 65 ac bus from teen hath naka. After boarding, conductor started shouting at pitch of his voice over change. Also, used abusive language & started disturbing other ppl.

Conductor batch no: 41959

Would appreciate, if you can take some corrective action for such unwanted behavior. You can reach out to me at +91-[protected] if you need further details.

Thanks,
Biren

Dear sir / madam,
Good morning!!!
This is one of the public representative. I would like to convey my message to tmt officials, kindly look into below matter.
I am travelling from virar to thane - wagle estate on daily basis. I choose public transport for the same. Daily i catch a bus from thane st. (Which is starting point)
I have to onbard tmt bus no. 06 which is for wagle agar, but it is observed that if thane st. Is 1st stop to onboard in this bus, there are many other people who seats before this stop.
Today 19 dec 2018, eagerly when i asked the conductor of this bus (Mh 04 - ep 753), he said those people are staff but in front of me 4-5 people took the tickets from him.
So if this is the situation, my question is why common man has to stand in bus line, why the conductor is not capable to handle that situation.
If the staff is also sitting from depot then why can't common man can onboard? Why tmt can not arrange some other transport to their own employees for one place to another?
This problem is particularly with mh04- ep 753 (Wagle agar). When we asked him to give his batch no. He denied, it means he did something wrong, which is not good sign for other people.
A common man is totally depending upon public transport.
Kindly look into this matter, its a humble request.
I hope this email will solve our problem.
Thanks
A common man

Respected sir,

I wish to know the stops that bus no.51 takes after waghbil naka. I have to tell the driver to stop the bus at vijay nagari to get down at vijay nagari stop. This has been my experience for over 2 years that when i take 51 no. Bus from thane, and after it crosses waghbil naka (Which is usually below flyover and also at naka), the bus doesnt stop at (Old) vijay nagari stop. This happens especially at night. The conductor doesnt ring the bell after waghbil naka. Besides, the driver has a mirror above his head. He can very well see who is standing at the door to get off. But driver also doesn't stop at vijay nagari. Recently, i was told vijay nagari stop has been removed/does not exist? I wish to confirm the same with you? Please let me know after waghbil naka, where is the bus supposed to stop.

Regards

Hello,
Daily i am traveling from kasarwadavali thane to gautam nagar andheri in bus now. 125 today 1 incident happend with me my route ticket is 95 rs today i gave 500 rs note to conductor and refund only 5 rs saying once i get change will refund your 400rs then while getting down i asked him for refund rs 400 then he refused to refund my amount

Bus no - 125
Timings -8.40 from kasarwadavali thane
Conductor batch no - 41053

Expect co-operation from tmt please look into the same and refund my amount asap

Regards,
Rujuta naik
[protected]