Thane Municipal Transport [TMT] Complaints & Reviews

So i am at the hariniwas circle bus stop waiting for the bus to come, saw a bus approaching
But it did not stop. Just went pass me.. It was 10.05pm a small tmt bus (The new mini one). This is the 2nd time this incidence is occurring. Unfortunately i couldn't note the number of the bus. It was heading to thane station west. I hope this reaches out to the right person coz as i said it's happening for d second time at the same stop!!

I got on this tmt bus mh04 hy1749.
My ticket cost was 21 rupees and i had exact 20 rupees and 100 rupees note, however i didn't had any change with me inspite of checking several times in my bag. The conductor started mentally harrasing me for 1 rupee. I had already paid him 20 rupees and later gave him my 100 rupees note to which he denied to return the 99 rupees and asked me to collect the remaining amount of 99 rupees from thane bus depot. Isn't this his responsibility to return the 99 rupees if i am paying him the exact money. I am sure that conductors do keep change. I am not a beggar who couldn't pay my ticket cost that he was treating/torturing me like a beggar and shouting and arguing with me just for 1 rupee in front of everyone. I understand the value of 1 rupee so i gave him 100 rupees and expected him to return the remaining amount as i had to travel further. And in this time period he even had the audacity to address me kaki (Aunty). Does he even know the age of people travelling on the bus that he is addressing them by relations. Just because he is a young one and mannerless in speaking to people he will on purpose address them as uncle or aunty. Who has given him the rights to call public people uncle or aunty. Spare me but i'm not of his aunt's age. He has offended me in very bad way that to early morning when someone is travelling to work
This man was full of attitude and was speaking arrogantly to each one of them. He was kind of doing dadagiri in the bus. Tmt needs to train their staff how to talk to people travelling. These conductors or drivers are not doing any favour on public. They are getting paid for their jobs.
All i know about him is his batch number which was cc003 & bus number hy 1749.
Luckily i had an old note of 1 rupee which was given to me as a souvenir by my grandmother and unfortunately i had to give it to this bad man to collect my money back or else i had to keep chasing tmt staff to return my 99 rupees, god knows for how many hours or days.
I need help here. Some action needs to be taken against him & if somehow i can get my old 1 rupee note back.in return i am fine returning 1 rupee coin.
I have attached a photo of the bus ticket. And also the back copy of it as he had scribbled something on it about collecting money from bus depot. He has also signed on it.

I was travelling from Thane east station to kasarvadavli on 02/09/2019. Upon asking for a change of Rs. 500 the bus conductor starterted shouting and charged additionally for one bag. Very misbehaved bus conductor. Kindly take action required action against the person.
Bus details:
From: Thane east stn to kasarvadavli
Time: 5.36 pm
Bus no. MH04EP458

Hi

I would like to bring to your notice that bus number 57 and 58 (Mira road to thane) are normally not available from 11 am till 12.30 pm. This is now happening on daily basis. Nor it is rain neither traffic. We observed that buses are available and standing for long time on depot and hence delay. Please look into this as daily commuters are suffering

Thanks!

Dear team,
We have face lots of issues while traveling as bus used to take 30 to 40 minutes gap after each bus. Due to this crowd for one bus increases hence more people used to go by standing.
In every bus there is rush its really difficult to travel. And in rush time go by standing from thane to bramhand it require 40 to 45 mints please thing on it how people traveling. It only due to not having prper management and because common people are suffering.

Request you to please increase the frequency of buses

Tmt 126 - rbi (Bkc) - hiranandani estate bus - 5.30pm

Authority - its been observed since almost a month that - tmt 126 ac bus which starts from rbi (Bkc) - hiranandani estate bus of 5.30pm skip the mtnl stop bkc because of which i am taking 6'0 clock bus which comes around 6.35 - 40pm at the stop... Is this bus of 5.30pm stopped functioning from last one month? Please confirm.

Its very tiresome to reach around...

Incident location : lokmanya nagar bus depot.
Incident time : 21:24
Incident date : 8 aug 2018

Illegal parking of 9 autowala regularly parked their auto with the permission of bus depot watchmen. It is find out that watchmen took money from them to allow them park their auto inside bus depot. On asking about parking watchmen said the parking is of staff members. Please immediately take an action on this matter as soon as possible.

Regards
Dawale nagar mandal

The azad nagar bound bus at 10.45 from station was packed. When i told the conductor why you allow people other than those in line first, he tells rudely ' me kahi nahi karu shakat. Tumhi office la complaint kara' and briged further with me. I was in line for half an hour and did not get seat because he allowed others to enter. फुकटचा पगार देता तुम्ही कामं कोणी करत नाही

Bus jevha depo mdhe astat tevha laksh theva. Jevha tya seat vr ekhadi mulgi kinva bai basel tevha tila kiti laj vatel. Mala suddha vatatey. Conductor ani driver tr bus madhech astat na te suddha baghtat. M te ka nhi kahi bolat?? Kinva kahi action ka nhi ghet?? Jari te nastil bus mdhe pn jevha te yetat tevha tri disatch asel na m tevha ka nhi kahi kart??

Mh04 ep 740one conductor misbehaved and abused me which caused mental tourture while boarding the bus from mulund dumping road onroute to bhiwandi bus at 11.15 am on 20th july 2019. The young cunductor having wheatish complexion with slight beard bisbehaved and threaten me to get out of the bus. How dare he say that. I want strict action against him.
He is suppose to be on contract.

Sir,
A huge big traffic is occuring at nadinaka shelar bhiwandi to borpada ambadi wada road only due to completely ruined road/ completely damaged road due to no maintenance of road.
People are facing extreme problem due to this because it is 18*7 days traffic. Request to look into the matter and help in resolving this issue.
Thanking you
Pratyush

Date 11 july 2019. The tmt bus going to anand nagar does not stop at designated bus stop muchhala college and vijay garden bus stop inspite having passengers taken ticket for these two stops. The bus purposely change the route and take shortcut from wagbill naka to the anand nagar depot every day in night. Note they take this route for their own convenience so that they can wind up their duty asap and not for passengers convinience.
The...

Dear sir/madam,

1. Buses don't come on time to kharegaon, due to which buses are delayed to leave from kharegaon and their are heavy crowd gathered to travel from 1 bus.
Buses get full packed in kharegaon itself, due to which passengers who are traveling from dattawadi, sahyadri, manisha nagar and kalwa naka are effected.

2. Buses don't come on time and controller tell us the bus timing.
Question is how does he decides the timing and what about the buses which had missed the time. He don't have any answer and scream on the passengers.

3. It's almost 2-3 year no new big buses are available in kharegaon.

4. Buses are kept in row and don't release immediately. Controller manages as per his own time.

5.in evening from thane station we have to keep waiting for hours, because frequency of buses in evening are very few.

6. Vrindavan, pawar nagar, anand nagar buses are running empty back to back, then why kharegaon people are affected.

Request to senior management to look into the issue of buses in kharegaon.
I recommend to do a legal inspection at kharegaon at 7.30-10 am and provide us good service.

Thanks
Resident of kharegaon.

Pls find attached photo of pimplas bus stop which is in Mumbai nashik highway. 4 days I m facing problems TMT 88 nos bus driver not stopping in this stop even hand showing by customer. They show not seen as we are suffering this problem daily.

This is to request you kindly take strict action against this driver and customer.

Regards
Subodh S Virkud
[protected]

Hello sir/madam,
As per schedule (Tmt) the bus should start from runwal garden bus stop of its 1st trip to thane station by 6.55 am followed by 6.55 am. My complaint is
Since 45/50 days not a single bus came in the scheduled time of its 1st & 2nd trip i. E 6.35 am & 6.55 am.
As i have inquired with the visiting supervisor at runwal garden bus stop he gave me following bogus information (As follows)
1- the driver & conductors are in contract basis we can not force them?
2- they are getting less salary

Is this the way? Where is the management to look after these issue. As a residence of runwal gardern city as well as a residence of thane.. Request to look these kind of answers.. From supervisor.

2nd ly what is the reason the buses of tmt not coming in the scheduled time as 6.55 am & 6.55 am.
For your information sometime i can see 3 (Three) buses coming at a time??
Where is the management?

@ note:
Requesting to look this issue in priority

Thanks in advance to take

I want to complain for bus no 112 lodha paradise to thane railway station. It was noticed by me that bus leaves on time from lodha but when at the time of home return bus was not maintaining it's scheduled time as per tmt. Tmt making fool to public and i was waiting everyday around 1 hour for bus but time of bus in every 25 minutes is scheduled by tmt, please see to it and do punishment to tmt staff by resignation there are lots of capable staff in india. Please resolve problem as soon as possible... Kind request from sincere citizen of india. Otherwise i would write complain letter to ias of thane or respected cm of maharashtra
😠😠i am very much serious

I travelled in bus no:62 on date 27/06/2019 from rmall at 9:24 am, after travelling some distance i buyed the ticket... For thane station, the conductor was not giving... Ticket to me saying that you had buyed the ticket late and... Also he force fully get off the bus... @ vidyapith bus stop. When i resist to take off from the bus he made the bus to stop. And said if i don't get from the bus he we will not start the bus.. And also used vulgar languages to me... I think you should take quick reactions... About this problem because getting of from the bus is a major issue as you cannot get off from the bus... Force fully.

Hi Team,

I'm Kiran working at corporate office - Ashar IT park Thane. Everyday I leave by 9.00 or 9.30.
And travel by TMT bus to mulund from Ambika nagar bus stop..

I have observed many times on this bus stop bus driver not stop buses...even after raising or waving hands. Today I was standing at bus stop and one bus came from lokmanya nagar (Bus no. 102) and I waved hand to stop bus. Before I get in to the bus... driver started a bus..as if like he don't have time to stop... Hadley a 2 second he stopped bus. And Manny time this happened... Bus number " MH 04 G 8102".
So many drivers are in hurry and they ride a bus very fast and harsh... Sometimes but didn't come 30 to 45 mints and all of sudden 3 to 4 buses back to back... Nobody is following time table. And they reach mulund station so early and stop that bus before last stop...and when times up they stop at station stop...

The bus no. Is 12 and Bus skip the bus stop around 1.06 PM Date :- 19-jun 2019. Bus speed very fast and it's don't stop at vashat Vihar stop. We wait for long time for bus.i don't have any photos.

Its happened frequently take the strict action about some. Why it's happen ?? What is your system and rule??
It's very worst experience with TMT !!! #TMTbus #worstbus

GPS tracking of TMT buses is now stopped. Please restart the GPS tracking of bus.This will help increase your revenue and also convinient for commuters. So do the needful ASAP. By this passenger can track the location of moving bus at bus stop. He will aware at what time bus will reach that particular bus stop. It was showing on TMT app now it is stopped. GPS means internet tracking of moving TMT bus....