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Thane Municipal Transport [TMT] Complaints & Reviews

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Updated: Aug 29, 2026
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Thane Municipal Transport [TMT] reviews & complaints page 23

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P
Pritam Ramesh Jain
from Mumbai, Maharashtra
Jul 20, 2019
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Address: Thane, Maharashtra, 400080

Mh04 ep 740one conductor misbehaved and abused me which caused mental tourture while boarding the bus from mulund dumping road onroute to bhiwandi bus at 11.15 am on 20th july 2019. The young cunductor having wheatish complexion with slight beard bisbehaved and threaten me to get out of the bus. How dare he say that. I want strict action against him.
He is suppose to be on contract.
Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
I am Traveling to Anand Nagar to Thane station Batch No 102083 collecting ticking from Previous 2stop
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    PRATYUSH KUMAR132577
    from Mumbai, Maharashtra
    Jul 12, 2019
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    Address: 421302

    Sir,
    A huge big traffic is occuring at nadinaka shelar bhiwandi to borpada ambadi wada road only due to completely ruined road/ completely damaged road due to no maintenance of road.
    People are facing extreme problem due to this because it is 18*7 days traffic. Request to look into the matter and help in resolving this issue.
    Thanking you
    Pratyush
    Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
    Dear sir,
    I am harshad kerkar ([protected])

    Complaint to you regarding Already half bus full by staff while reached at 1st stop at thane station.

    Please justice commom passengers to best travel by tmt.
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      D
      Deepak Sakhare
      from Mumbai, Maharashtra
      Jul 4, 2019
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      Address: Kharegaon, Kalwa, Thane, Maharashtra, 400605

      Dear sir/madam,

      1. Buses don't come on time to kharegaon, due to which buses are delayed to leave from kharegaon and their are heavy crowd gathered to travel from 1 bus.
      Buses get full packed in kharegaon itself, due to which passengers who are traveling from dattawadi, sahyadri, manisha nagar and kalwa naka are effected.

      2. Buses don't come on time and controller tell us the bus timing.
      Question is how does he decides the timing and what about the buses which had missed the time. He don't have any answer and scream on the passengers.

      3. It's almost 2-3 year no new big buses are available in kharegaon.

      4. Buses are kept in row and don't release immediately. Controller manages as per his own time.

      5.in evening from thane station we have to keep waiting for hours, because frequency of buses in evening are very few.

      6. Vrindavan, pawar nagar, anand nagar buses are running empty back to back, then why kharegaon people are affected.

      Request to senior management to look into the issue of buses in kharegaon.
      I recommend to do a legal inspection at kharegaon at 7.30-10 am and provide us good service.

      Thanks
      Resident of kharegaon.
      Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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        S
        Subodh Virkud
        from Pune, Maharashtra
        Jul 3, 2019
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        Address: Pimplas, Thane, Maharashtra, 400042

        Pls find attached photo of pimplas bus stop which is in Mumbai nashik highway. 4 days I m facing problems TMT 88 nos bus driver not stopping in this stop even hand showing by customer. They show not seen as we are suffering this problem daily.

        This is to request you kindly take strict action against this driver and customer.

        Regards
        Subodh S Virkud
        [protected]
        Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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          Bijaychoudhury
          from Mumbai, Maharashtra
          Jun 29, 2019
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          Address: Thane, Maharashtra, 400608

          Hello sir/madam,
          As per schedule (Tmt) the bus should start from runwal garden bus stop of its 1st trip to thane station by 6.55 am followed by 6.55 am. My complaint is
          Since 45/50 days not a single bus came in the scheduled time of its 1st & 2nd trip i. E 6.35 am & 6.55 am.
          As i have inquired with the visiting supervisor at runwal garden bus stop he gave me following bogus information (As follows)
          1- the driver & conductors are in contract basis we can not force them?
          2- they are getting less salary

          Is this the way? Where is the management to look after these issue. As a residence of runwal gardern city as well as a residence of thane.. Request to look these kind of answers.. From supervisor.

          2nd ly what is the reason the buses of tmt not coming in the scheduled time as 6.55 am & 6.55 am.
          For your information sometime i can see 3 (Three) buses coming at a time??
          Where is the management?

          @ note:
          Requesting to look this issue in priority

          Thanks in advance to take
          Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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            S
            Sumitkumar211
            from Mumbai, Maharashtra
            Jun 28, 2019
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            Address: Thane, Thane, Maharashtra

            I want to complain for bus no 112 lodha paradise to thane railway station. It was noticed by me that bus leaves on time from lodha but when at the time of home return bus was not maintaining it's scheduled time as per tmt. Tmt making fool to public and i was waiting everyday around 1 hour for bus but time of bus in every 25 minutes is scheduled by tmt, please see to it and do punishment to tmt staff by resignation there are lots of capable staff in india. Please resolve problem as soon as possible... Kind request from sincere citizen of india. Otherwise i would write complain letter to ias of thane or respected cm of maharashtra
            😠😠i am very much serious
            Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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              A
              Anilpanda411
              from Mumbai, Maharashtra
              Jun 27, 2019
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              Address: Near Shani mandir Manorama Nagar kolshet Road sandoz baugh Thane West 400607, Thane, Maharashtra, 400607

              I travelled in bus no:62 on date 27/06/2019 from rmall at 9:24 am, after travelling some distance i buyed the ticket... For thane station, the conductor was not giving... Ticket to me saying that you had buyed the ticket late and... Also he force fully get off the bus... @ vidyapith bus stop. When i resist to take off from the bus he made the bus to stop. And said if i don't get from the bus he we will not start the bus.. And also used vulgar languages to me... I think you should take quick reactions... About this problem because getting of from the bus is a major issue as you cannot get off from the bus... Force fully.
              Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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                Kiran R Jagtap
                from Mumbai, Maharashtra
                Jun 26, 2019
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                Hi Team,

                I'm Kiran working at corporate office - Ashar IT park Thane. Everyday I leave by 9.00 or 9.30.
                And travel by TMT bus to mulund from Ambika nagar bus stop..

                I have observed many times on this bus stop bus driver not stop buses...even after raising or waving hands. Today I was standing at bus stop and one bus came from lokmanya nagar (Bus no. 102) and I waved hand to stop bus. Before I get in to the bus... driver started a bus..as if like he don't have time to stop... Hadley a 2 second he stopped bus. And Manny time this happened... Bus number " MH 04 G 8102".
                So many drivers are in hurry and they ride a bus very fast and harsh... Sometimes but didn't come 30 to 45 mints and all of sudden 3 to 4 buses back to back... Nobody is following time table. And they reach mulund station so early and stop that bus before last stop...and when times up they stop at station stop...
                Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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                  S
                  Suraj Panigrahi
                  from Mumbai, Maharashtra
                  Jun 19, 2019
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                  Address: Dharmveer Nagar tulshidham vasht Vihar thene, Thane, Maharashtra, 4000610

                  The bus no. Is 12 and Bus skip the bus stop around 1.06 PM Date :- 19-jun 2019. Bus speed very fast and it's don't stop at vashat Vihar stop. We wait for long time for bus.i don't have any photos.

                  Its happened frequently take the strict action about some. Why it's happen ?? What is your system and rule??
                  It's very worst experience with TMT !!! #TMTbus #worstbus
                  Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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                    T
                    from Mumbai, Maharashtra
                    Jun 13, 2019
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                    Address: Siddhivinayak Towers, Thane, Maharashtra, 400601

                    Dear Sir, I am a regular passenger of TMT AC bus services on routes AC 126 to BKC and AC 65 to and fro Borivali. Today despite my request, the bus driver badge number 28281 Nasik did not stop on my regular stop of Siddhivinayak Tower despite my request, I stood near exit one stop before. I am of age 49 years and highly disappointed by such irresponsible and rude behavior of your staff.

                    I request strict disciplinary action against the irresponsible driver. As such they stop in between number of places without any bus stop to let passengers alight and getting down and shockingly on regular stop they don't stop.. I can provide photo of my ticket and also badge number of the driver..

                    Awaiting your feedback and strict action immediately.
                    Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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                      Ranu07
                      from Mumbai, Maharashtra
                      Jun 9, 2019
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                      Today I boarded tmt bus no. 58 to meera road from muktai nagar at 5 pm, I wanted ticket till vijay garden / batata company.. and the bus conductor gave me ticket from thane station to vijay garden without asking me from where I have boarded the bus.. isn't it's his duty to ask from where I have boarded the bus.. and after telling him he dint even changed the ticket and unnecessarily I paid more amount which was not my fault at all... Bus no. Was MH 04 JK 1908.
                      Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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                        Prashanth R Kamath
                        from Delhi, Delhi
                        Jun 7, 2019
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                        As per Thane muncipal transport they state that bus no 34 and 10 their route should go from Neelkant depot and then gawand baag upvan. But today I catched a bus from thane station bus no 10 the conductor and the bus driver told me that the route has been changed. Bus no 10 does not goes to neelkant depot it directly goes to upvan. But after 10 minutes another bus 10 came from neelkant depot and then arrived at upvan last stop. This is truely not acceptable as Thane muncipal transport passes the rule and see ur people only dont follow the rules. Like after paying money we dont get to get down where we want. I have the bus no from which i arrived and faced this problem. MH 04 G8083. I want strict action to be taken against them. The bus reached upavn at 12.20 pm in the afternoon on 7june 2019. I also have the pics of driver and conductor who started arguing with me but not accepting his mistake the pics were not able to upload as the it has limited upload capacity
                        Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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                          Prashanth R Kamath
                          from Delhi, Delhi
                          Jun 7, 2019
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                          Address: Thane, Maharashtra

                          As per Thane muncipal transport they state that bus no 34 and 10 their route should go from Neelkant depot and then gawand baag upvan. But today I catched a bus from thane station bus no 10 the conductor and the bus driver told me that the route has been changed. Bus no 10 does not goes to neelkant depot it directly goes to upvan. But after 10 minutes another bus 10 came from neelkant depot and then arrived at upvan last stop. This is truely not acceptable as Thane muncipal transport passes the rule and see ur people only dont follow the rules. Like after paying money we dont get to get down where we want. I have the bus no from which i arrived and faced this problem. MH 04 G8083. I want strict action to be taken against them. The bus reached upavn at 12.20 pm in the afternoon on 7june 2019. I also have the pics of driver and conductor who started arguing with me but not able to upload as the it has limited upload capacity
                          Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
                          Jun 07, 2019
                          Updated by Prashanth R Kamath
                          The pics were not able to upload as it has limited capacity
                          Hello Team,

                          I'm afraid buses running for the route to Narpoli from Cidco are scrap did you check quality buses.

                          Please find attached check the condition and it is rainy season so please be check

                          Thanks,
                          Jignesh
                          [protected]
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                            Mehek Sakeria
                            from Pune, Maharashtra
                            May 26, 2019
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                            Address: Thane, Maharashtra

                            Bus have been left before time people who come on time they do not get bus because buses are left before time and staff who work in these bus services do not behave properly they back answer people and don not provide proper information they dont have any manner to how to talk to girls young conducters dont talk properly and there usually lack of buses as per official time table atleast buses should be keft on time or please edit the time table
                            Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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                              Kushal Vartak
                              from Mumbai, Maharashtra
                              May 16, 2019
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                              Address: Thane, Maharashtra, 401107

                              I got tmt bus to anand-nagar from borivali station around 9:30pm bus conductor give me ticket with written amount 13 i asked him for printed ticket i said ticket machine is hanged (Not working). I was in hurry, this happens when i reached near to my stop. I think he is taking money for himself by fooling people.
                              Bus no was mh-04-hy-7632. Im not sure about '7632' i dont remember exact but someting like that
                              Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
                              When we will be set free from heavy traffic at thane toll just to pay to looters and fill their personal pockets
                              No maintenance no relief
                              This is becoming worse day by day
                              Pls help the citizen to get some relief at toll
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                                K E Kothawale
                                from Ahmedabad, Gujarat
                                May 14, 2019
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                                Address: kasheli, Thane, Maharashtra, 421302

                                Today i am standing on chatrapati shivaji maharaj sankul bus stop at kasheli at 09.45 am. All nmmt & tmt bus take this stop. At that time bus no 85 (Mh04fp 326) arrived towards bhiwandi side. All passengers redy to pic up bus, but bus driver did not stop bus on bus stop, he stop bus bus 200mtr from bus stop. What is this? Tmt bus for public or time pass of tmt staff. Please instruct bus driver for give better service. Otherwise public use other way like auto, private bus for travling.
                                Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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                                  Vivekkr91
                                  from Mumbai, Maharashtra
                                  May 14, 2019
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                                  Address: 400708

                                  Very very poor service from tmt. Route no 77 bus never run on time. There are total 7 buses, but it's very difficult to catch any bus on time. They mentioned every 25 min schedule time, but you will get hardly any bus by spending more than couple of hours. They are execusing to each other, but nobody taking any responsibility. Is there anybody from tmt to take action on this and run service smoothly without any delay.
                                  Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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                                    Amansahni
                                    from Mumbai, Maharashtra
                                    May 10, 2019
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                                    Address: Mumbai City, Maharashtra, 400607

                                    Sir

                                    Frequency of 98 and 95 from thane railway station to kolshet is extremely low. Whereas there are many commuters for the same route all have to face lot of trouble and force either to wait or travel by auto.
                                    Moreover lot of construction is happening in the area so traffic is going to increase dramatically lot its better to prepare in advance
                                    Kindly increase the frequency of the bus atleast in office hours so that people can take benefit of the same.
                                    Thanks and regards
                                    Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
                                    Can I aspect response from any educated person or all people are illiterate.bus route no 77 never comes.i think you need to discontinue this service or else run on time.stop execusing and take responsibility.eo many complaints I did it, but nobody responding.very very very very worse service.
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                                      HPatil9822
                                      from Mumbai, Maharashtra
                                      May 8, 2019
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                                      Address: 401 602

                                      To
                                      The manager,
                                      The new drivers and conductor of our transport service are doing very bad with the passengers.
                                      This experience has come to passenger many times.
                                      I am a resident of the vasant lowns and your tmt stop is there by the name of hardas nagar.
                                      Today, when i was traveling from kopri to vasant lawns (Hardas nagar), i asked the bus driver of bus stop, mh 04 hy 7625, to stop the bus.
                                      Driver said "excuse me, do not stop the bus here, land at the majhiwada naka," said the complainant, and the bus refused to stop.
                                      Yet mh 04 hy 7625 time 15.34 the request is given to give the correct understanding to the driver and take action.
                                      Yours,
                                      Ranjan naik
                                      Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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                                        ksandeep07
                                        from Mumbai, Maharashtra
                                        May 6, 2019
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                                        Address: Temghar ,Bhiwandi, Thane, Thane, Maharashtra, 421302

                                        Dear sir / ma, am,

                                        Today morning i cached tmt bus from sai-baba bhiwandi to saket. As on ticket clearly mention that bus will halt there. But today driver does not stop the bus there, and bring me majhiwada. When i asked then he told me that, there is no bus stop. As i aware bus is getting halt there everyday i told him that i will complaint you regarding this. Then he started argumenting with me. When i clicked his pic he said to me take pics and do whatever you want. Kindly look in to this matter.
                                        Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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