Thane Municipal Transport [TMT] Complaints & Reviews

Today, 7th march 2018, i was waiting for tmt bus at mira road station, as per timetable it should leave by 10:00 am but it came late, and it started off at 10.25 am. Is there any one in tmt who keeps track of his timings. What i've observed at mira road, when bus reach here, they go for a break for tea/coffee, if that break is for 5 mins, it's understandable but generally it takes longer than that. Please audit here and regularise it so that people reach their office on time, please value our time also.

Thank a lot.
Daily commuter

Bus route no source destination
70 chendani koliwada khidkali
Bus no 70 - chendani koliwada to khidkali
Bus no 70 - khidkali to chendani koliwada

Bus no 70 taken from vastu anand chs to kalwa naka but fare charged from retibunder to chendani. Here ticket also attached for ready reference. If no option for selecting actual bus stop on handheld device, then it's no use for servicing wrong fare charged. Cheating by tmt.

I am a resident of "old ramdev park, landmark ram mandir, ramdevpark rickshaw stand, mira road east 401107.
I am having problems with stray dogs in this area, as they cause a lot of disturbance... Barking all night long and the worst part is they are increasing in numbers day by day...
Please send some dog catchers and provide a solution for this as it becomes difficult to have peace in the area, as well as there is a fear of children getting bitten by dogs while playing.

Thanks and regards
Prashant

Tmt bus no. 88 from bhiwandi is coming late every day of 2:30pm is coming till 2:45pm without any traffic, and also 2pm bus is leaving early timing is of 2pm and they leave bus stop at 1:55pm coz of them we getting late. Today it is late by 1hr and there is no traffic as per google map, it is every issue, and even after coming late they are saying they wont go till last stop they are going till majiwada only not till mulund station, they are coming late we suffer coz of them...

Tmt conductor batch no 102010. Instead of requesting people to move forward, he is showing rude action to move forward. When i interrupted him he says "my mouth is of leather i will not tell every one to move forward. If you dont like then dont travel in bus. Go and complaint anyone." is it the way to speak? Isn't his duty to politely request everyone to move forward. If not then is it his duty to make rude action to move forward. 1 girl was standing ahead of me he didn't said her to move forward. A discriminating rude people are not needed to serve us. Using public transport is our right and we don't come to spoil our day by such jerks. Please look into this.

Dear Sir,
On 9th Jan 2019 i travel by AC 65 Borivli to Thane Teenhath naka. I am told to get down at the corner of the Teenhath naka fly over. Driver did not listen to me & other commuters, Shouted on us to get down.While back borivli evening at 6.10 pm Bus no MH 04 EP 455 driver showed me finger and told me to get down at the corner of Gokul Anand flyover.

Kindly take action against driver who do not follow rule.

Bus has to stop at Registered location.

Dear team,

I took 65 ac bus from teen hath naka. After boarding, conductor started shouting at pitch of his voice over change. Also, used abusive language & started disturbing other ppl.

Conductor batch no: 41959

Would appreciate, if you can take some corrective action for such unwanted behavior. You can reach out to me at +91-[protected] if you need further details.

Thanks,
Biren

Dear sir / madam,
Good morning!!!
This is one of the public representative. I would like to convey my message to tmt officials, kindly look into below matter.
I am travelling from virar to thane - wagle estate on daily basis. I choose public transport for the same. Daily i catch a bus from thane st. (Which is starting point)
I have to onbard tmt bus no. 06 which is for wagle agar, but it is observed that if thane st. Is 1st stop to onboard in this bus, there are many other people who seats before this stop.
Today 19 dec 2018, eagerly when i asked the conductor of this bus (Mh 04 - ep 753), he said those people are staff but in front of me 4-5 people took the tickets from him.
So if this is the situation, my question is why common man has to stand in bus line, why the conductor is not capable to handle that situation.
If the staff is also sitting from depot then why can't common man can onboard? Why tmt can not arrange some other transport to their own employees for one place to another?
This problem is particularly with mh04- ep 753 (Wagle agar). When we asked him to give his batch no. He denied, it means he did something wrong, which is not good sign for other people.
A common man is totally depending upon public transport.
Kindly look into this matter, its a humble request.
I hope this email will solve our problem.
Thanks
A common man

Respected sir,

I wish to know the stops that bus no.51 takes after waghbil naka. I have to tell the driver to stop the bus at vijay nagari to get down at vijay nagari stop. This has been my experience for over 2 years that when i take 51 no. Bus from thane, and after it crosses waghbil naka (Which is usually below flyover and also at naka), the bus doesnt stop at (Old) vijay nagari stop. This happens especially at night. The conductor doesnt ring the bell after waghbil naka. Besides, the driver has a mirror above his head. He can very well see who is standing at the door to get off. But driver also doesn't stop at vijay nagari. Recently, i was told vijay nagari stop has been removed/does not exist? I wish to confirm the same with you? Please let me know after waghbil naka, where is the bus supposed to stop.

Regards

Hello,
Daily i am traveling from kasarwadavali thane to gautam nagar andheri in bus now. 125 today 1 incident happend with me my route ticket is 95 rs today i gave 500 rs note to conductor and refund only 5 rs saying once i get change will refund your 400rs then while getting down i asked him for refund rs 400 then he refused to refund my amount

Bus no - 125
Timings -8.40 from kasarwadavali thane
Conductor batch no - 41053

Expect co-operation from tmt please look into the same and refund my amount asap

Regards,
Rujuta naik
[protected]

I had taken the tmtu bus - 78/3, c725, mh04 ep776, anand ngr to bharat gear today 12/12/2018 morning 10:40am from parsik nagar for mumbra railway station, i was dropped before the mumbra flyover and not at mumbra railway station. Few das back also the conductor asked the driver to take the flyover to avoid traffic underbridge at station. Is the mumbra railway station bus stop before the flyover or outside the railway station underbridge. If that is so then the passengers are dropped before bridge to avoid traffic and made to walk to station. Please look into the matter.

Hi,
Im sanjay yesale. This text is submitted because i face problem via traveling through tmt bus. Date 10th dec 2018, time14.40.27 bus=anandnagar#[protected]/c608/mh 04 ep 848.
The problem i faced was, i get in the bus at gookulnagar and i get out of bus at kapurbawadi. Is that make any sense he gave me ticket from civil bus stop to manpada.
Kindly check & adjust the charges. Thank you.

I have been at thane 2-3 times a week.
However 111 bus is never on time.
5-10 min. Late is understandable, but sometimes bus is 20 min. Late.
How can we rely on bus service.
12:20pm bus is yet to be arrived and now it's 12:32pm.
Now it has became a daily scenario.
Everyone i ask the authority at bus stop, they say bus will be here in 5 minutes.
Please reply and take action.

I'm lodging an fir police complaint against and an rti for your ridiculous bus services for not stopping the bus when standing at the wagle estate midc bus stop at 7:30 pm on friday 09/11/2018. I'm totally upset with your hopeless and selfish services offered by your organisation. This message is for the cmd of your organisation and you will have bear the consequences. Amol ramu jadhav.

Dear sor/mam,
I am resident of bhoomi acres. I am really thankful for providing valuable bus service at bhoomi acres circle towards thane station. However, we find frequency of these buses should be increased; at least in morning and evening time. We have most of the people travelling to thane station and it would be really helpful if we get buses plying for half hour. Right now it's really difficult to wait for one hour for the buses.

Hoping for your co-operation.
Thanks,
Rahul
(Bhoomi acres phase 2)

My self and my wife travelled to thane from borivali. We boarded in ac bus 65 numbered as mh 04 ep 504 started from borivali station at 9:45 pm.
My hands were full of luggage and my wife is 8th month pregnant lady and getting down from auto which was park ahead of bus and bus driver continuously ponk horn and cheap fellows of this bus driver and conductor asked me to catch another bus.
I have argued them 30 sec is getting delayed for both of you and wife boarded in the bus.
Driver started bus in very rash and my wife was not catch the seat because front seats are full and we are about to locate the seating, driver does not have basic sense at least for pregnant lady passenger. We really feel very bad about this behaviour of driver.
Through out all the journey bus driver was in a hurry mode and not following the trafic signals. It seems like he was in so hurry to end up his shift.

With this approach of govt servants, public will lose the confidence safe travel in buses as well..

I know there will not be any action taken for this because you are working under govt sector and taking salary and not for owning the accountability and responsibility. If you are not considering this as a request, there is no point of running this complaint boxes in portal.

Finally, worst tmc service and pathetic behaviour of few drivers and conductors..

Bus 112 from thane railway station to lodha paradise does not come on the time specified on the bus schedule... Rather due to low number of passangers they come once for every two scheduled bus stops. This is highly inconvenient as some people have to stand as long as 45 minutes just to catch a bus!. The excuse from the conductor is that they are given the timings from another authority. This is merely a response they have memorized and the fact that coming late is just a habit at this point

These are the images of the bus taking a rest right after the very first trip of the evening. The timings at which the pictures have been clicked are shown in the images. This is the time when passengers would be traveling from runwal nagar and also the passengers waiting foe this bus at thane satis. Constant rests after each and every trip leads to late coming and unnecessary redirection of the bus from thane satis to another destination. So the reason that the payment of driver and conductor cannot be afforded is not acceptable because the driver and conductor are seen to be having dinner at a restaurant during the peak hours.

I took tmt 95 number bus @1.05pm from kolshet, conductor no. (89166 photo enclosed) gave me ticket (Photo enclosed) at 1.15pm. I handed him over rs.55/- for rs.15/- ticket for thane stn.
So he told me that he will give me the balance amount afterwards. After 15 minutes when i asked him to return 40 rupees, so he told me that i have already given 40 rupees to you but actually he did not. After requesting and asking for again and again for the balance amount he straight away refused to return my 40 rupees. It is requested that please take necessary action on above matter.

Here i am sharing the images of bus taking rest right after the very first trip of the evening even at the peak hour. The image also shows the time at which the photos have been clicked. This unnecessary rest is the main reason of late coming of the bis at thana station which also leads to redirecting the bus to another destination. It would be the best if the buses are kept running especially in th evening time after a tiring day and also for the safety purpose.