Thane Municipal Transport [TMT] Complaints & Reviews

Hi team,
I stay in kasarvadavli and since last two months i am facing issues due to tmt buses.
The buses are supposed to depart at 1:30, 3:30, 5:30 but the drivers of these buses are never coming on the stop in time.
The bus at 1:30 in the afternoon is very rare as it departs at 1:50, 2:15 or at times at 2:30 as well. Sometimes they don’t turn up.
The other timings are also not confirmed since after repeatedly warning the drivers, they give reasons like buses not ready in time, they come late from depot and what not. They keep having their lunch at 5:40 in the evening due to which i am missing my classes. Since i have to reach thane station at 6:30, i am getting scolded due to late entry.
Kindly look into it or i’ll have to complaint to the some senior authority now since no action has been taken and these drivers are just coming according to their own sweet wish.

Hi sir,

I am very much thankful for all the tmc worker and buses oprator which provide us with a fruitful, safe and comfortable journey through all these years and also thankful for the tmc for providing us with the wonderful facility all these years.
But from past several month tmc buses which runs between mumbra to various part of the thane city are bypassing the mumbra railway station, they are going over the bridge instead of what it was going before from the railway station. The other company buses and some private operator usually goes from below the bridge due to huge amount passenger demand to commute to various part of the city.
First i believe it is bypassing the railway station due the ongoing road work, which already got finish 2 months ago but still these buses ran through over the bridge as a common man and frequent tmcs traveler i saw daily hundred of passenger are opting for private operator.
I believe you will take action on this as soon as possible, as these is huge loss for tmc because mumbra railway station is the main point of passenger orientation on this route.

Please take necessary action as soon as possible.

Best regard.

Around 10 on june 17 this driver drove in front of our car. He did not look in the mirror and merged on our lane very dangerously near hiranandani he did not respond to honking. It would have been a big accident. He
Kindly take action for this kind of driving. The driver encouraged us to complain claiming that nothing would happen. The name of the driver was shinde

I was traveling in bus 88 when i gave 50 rs for bhiwandi to majiwada. But conductor angreely told me to leave bus if you dont have change 21 rs. I said give me change later that will be fine and he argued that he wont give any change and kept 9 rs and gave me 20rs. When i asked for complaint book then he said we dont keep any complaint book and do whatever you want. Name of the cundoctor is mayur patil. We dont want such people working in service and please take action.

I took thane station bus from highland at today 11am. Bus number was 98. And bus conductor gave attitude to every passenger for not taking tickets from where he was standing. He argue with one of senior citizen asking him why you go forward without taking tickets besides he has right to sit first.
And bus conductor don't even come forward to give ticket.
Kindly take action against this kind of conductors
Bus no. Mh 04 jk1869
Bus reached thane station at 11.28am

This bus route has to good but we required from thane station not be mulund check naka kindly amend the same

due to early morning 7.30 to 9.30 this buses has to much full then after 5.30 so many people working in bhiwandi area not any available transportat

but having exclusive transportation MSRTC but services not be good also direct bhiwandi so many ST available but this ST not use for us

so this humble request to kindly arrange TMT Transportation from thane station as TMT no. 88 amend the same

Hello, tmt

On[protected]Yesterday), around 2:10pm i was waiting on ghodbunder rd. Thane near puranik rumah bali apartment bus stop, (Which is across from poshmata mandir) to catch bus 65 going towards borivali, after waiting for a while approximately around 2:38pm i saw bus 65 coming towards bus stop on ghodbunder rd. Bus was on right most lane on ghodbuunder rd. I thought bus driver will change the lanes, slow down the bus and come close to the bus stop and stop. But it did not happened.

Bus driver kept driving at the same speed he was driving and kept driving on right most lane without looking at the bus stop, totally ignoring to see that there were two people waiting, (Myself & one other person), for the bus. I even singled him to stop the bus. But he just pass the bus stop and kept driving straight ahead on ghodbunder rd.

I had to reach borivali at certain time to take care of some important matter. But due to the carelessness of driver of bus 65 i could not reach borivali on time to take care of an important matter which has caused lot of inconveniences. Not only that but i had to wait in heat and dusty area (There is lot of building & service rd. Construction going on in this area). Of the bus stop for the next 65 bus to come. Next bus did not come soon enough so i had to look for other transportation to get to borivali. What a waste of time because of the carelessness of the bus driver of bus 65 who just passed by the bus stop without even looking at the bus stop for passengers.

I would like you to investigate this matter and send me an answer on my email as to why the bus driver did not stop at bus stop even though there were passengers waiting at bus stop.

My email id: [protected]@gmail.com

Thanks.

Yamini mehta

खारेगाव येथून ठाणा स्टेशनपर्यंत पोहचण्यासाठी ठाणे महानगर परिवहन सेवेकडून लोकमान्य नगर, किसननगर, ठाणे स्थानक, चेंदणी कोळीवाडा या बसेस रोज चालविल्या जातात. परंतु या बसेस रोज नियमित वेळेवर येत नाहीत. प्रत्येक बसच्या मध्ये अर्धा अर्धा तासांचे अंतर असते. साहजिकच सकाळच्या वेळी कामावर जाणा-या रहिवाशांची संख्या मोठया प्रमाणात असल्याने अर्ध्या तासांच्या वेळेत बससाठी ताटकळत उभे राहणा-या प्रवाशांची मोठया प्रमाणावर गर्दी होते. येणा-या बसेस पारसिक नगर, हिरादेवी मंदीर (खारेगाव अंतिम थांबा), खारेगाव नाका येथून खचाखच भरून येतात.
पुरूष प्रवासी या काठोकाठ भरलेल्या बसेसना मागच्या व पुढच्या दाराला अक्षरश: लोंबकळून प्रवास करतात. त्यातही, सकाळी 8 ते 10 या वेळेत तर 1 तासाच्या अंतराने लोकमान्य नगर व ठाणे स्थानक या दोन बसेस तर मुंब्रा येथून दोन चेंदणी कोळीवाडा बसेस या एवढयाच बसेस जातात. यावरून आपण कल्पना करू शकता की या बसना किती प्रमाणात गर्दी होत असेल. अशा परिस्थितीत, पुरुष प्रवासी किमान लोंबकळत प्रवास करतात, पण महिला प्रवाशांचे काय? त्यांनीदेखील असाच जीव मुठीत घेऊन प्रवास करायचा का? आणि त्यांना असे काठोकाठ भरलेल्या बसेसच्या दारात लोंबकळत उभे राहून प्रवास करणे शक्य आहे का?
यापूर्वी सकाळी 8:30 च्या दरम्यान खारेगाव मधून महिलांकरिता विशेष बस सोडण्यात येत होती. जीची सकाळी खारेगाव ते ठाणे स्थानक ही केवळ एकच फेरी असायची. या एकाच बसला महिला प्रवाशांना ठाणे स्थानकापर्यंत सुखरूप पोहचता येत होते. पूर्वी ही बस सकाळी 8:30 किंवा 8:45 पर्यंत नियमित येत होती. परंतु, गेल्या 3 आठवडयापासून ही बस एक दिवस येते तर आठवडयातले 5 दिवस नाही. त्यामुळे महिला प्रवाशांची खूप गैरसोय होत आहे. याबाबत ठाणे स्थानकात जाऊन चौकशी केली असता ‘’डेपोतूनच बसेस सोडल्या जात नाहीत तर आम्ही काय करणार असे उत्तर मिळाले. तुम्ही तुमच्या विभागातील नगरसेवकांना ही समस्या सांगा’’, असे असमाधानकारक उत्तर मिळाले.
आपण म्हणाल की, ठाणे स्थानकापर्यंत पोहचण्यासाठी इतरदेखील पर्याय आहेत. जसे, रिक्षा, खाजगी बसेस. पण या रिक्षादेखील खारेगाव ते कळवा नाका इथपर्यंत 10 रू. प्रतीप्रवासी या दराने असतात. तिथून पुढे कळवा नाका ते ठाणे स्थानक इथपर्यंत 12 रू. प्रतीप्रवासी या दराने रिक्षा असतात. त्यामुळे रिक्षाने अशी दुहेरी कसरत करावी लागते. पैशाचा दुहेरी फटका बसतो तो वेगळा. बसने ठाणे स्थानकापर्यंतचा दर 13 रू. आहे. जो आम्हा सर्वसामान्यांना प्रतीदिनी परवडण्यासारखा आहे. खाजगी बसेसची संख्या तर हातावर मोजण्यासारखी आहे.
येथे असेदेखील नमूद करण्यात येते की, पारसिक नगर येथून ठाणे स्थानकासाठी स्वतंत्र ठाणे स्थानक ही बस आहे. रघुकुल सोसायटी, पारसिक येथून ठाणे स्थानकासाठी स्वतंत्र ठाणे स्थानक ही बस आहे. सहयाद्री सोसायटी, कळवा येथून देखील ठाणे स्थानकासाठी स्वतंत्र ठाणे स्थानक ही बससेवा आहे. या सर्व बसेस तेथील स्थानकांपासून भरूनच येतात. या बसेसना देखील चढताना दत्तवाडी, मनिषा नगर येथील प्रवाशांचे हाल होतात.

रिक्षावाल्यांना दत्तवाडी अथवा मनिषानगर येथून थेट ठाणे स्थानकपर्यंत सोडण्यास विचारले तर कोणीही रिक्षावाला तयार होत नाही. सर्व फक्त कळवा नाकापर्यंतच सोडण्यास तयार असतात.
वरील सर्व परिस्थितीचा विचार करता आम्हा सर्वांची आपणांस कळकळीची विनंती आहे की, निदान सकाळी 8:30 वाजता खारेगाव येथून सोडण्यात येणारी महिला विशेष ही बस तरी नियमित वेळेवर आणली जावी यासाठी आपण कृपया काहि मदत करावी. जेणेकरून महिला प्रवाशांना प्रवास करणे सोईचे होईल. तसेच लोकमान्यनगर, किसननगर व ठाणे स्थानक या बसेसदेखील सकाळच्या वेळी ठराविक वेळेच्या अंतराने खारेगावातून सोडण्यात येतील याबाबत देखील एखाद ठोस पाऊल उचलावे ही नम्र विनंती.

Maz na vishal shinde aahy. Mi kalva briz la kalher bus chi vat bagat hoto. Narpoli bus aali. Maz operation zaly mule mi thody halu chalat gelo. Basacha magcha door band hota mhanun mi pudcha door ni chadlo. Tar bus driver mala khup ordun bolu lagla ki tula bus ni jaycha aahy ka rikshani hy karnavarun tyni mala hatala dharun khali utraval. Tari mi bus madhy chadlo aani tyni vapas shivya deyla lagla
Aami bus cha ticket kadun zato. Tari hynchi dadagiri ka aasavi aaj mala aas kel udya konla aajun to aas karel. Mi saket trafic police chowki madhy gelo hoto pan tyni mala thane nagri police station cha salla dila. Pan mazi tabyt bari nasley mul. V mazai sy. Bcom chi exam aaslya muley mi nahi gelo ty driver ni mala khechu baher kadal tyla yogya ti shiksha zalich pahijel

Bus no. Mh.04. Hy.1764
Time.5.57

Dear sir,
Today 23/05/18 at 20:30 hrs.
Mulund - bhiwandi bus rout no.88. Conductor batch no. 315 mr. Mangesh.
Halt bus behind stop at kharegaon.
He denite me to board the bus jat at bus stop. Even after driver slow down bus.
He order driver to not to halt. I also seen that there is no rush in bus.

Also argument while asking not stop bus.

Bus number mh04hy1686.
23.05.18 20:30 hrs. At khare gaon

:-prasad

Even though there is bus stop at luiswadi non of the tmt ac65 bus stops at luiswadi, this has happened several times when we are in a hurry to our office these drivers rakelessly drives past the stop... Over and above when asked about the reason they replyed in a unparlimentory manner.

This happened regularily in the morning around 9 to 10am.

Requesting you to kindly lookinto the matter.

Regards,

Abhijeet b. Sonawane

Pathetic bus service for shivai.. Vartak... Bus no.9.
No bus even if stop is full at thane station 12.45 in night.. But 10 buses for lokmanya nagar even on empty bus stop.. Whats the logic.. Rude attitude if we ask or enquiry
Add more bus service on this route shastri.. Vartak.. Shivai..
Awesome bus quality make the ride superior..
Windows broken... Steel is broken even can cut ur body.. Providing services just for sake of providing only beggar can travel in such worst tmt buses..
Do atleast basic for normal public...
Increase the frequency... Atleast run buses ontime..

Dear sir/madam

We are working in viviana mall thane and we daily travel up & down from mira road. We leave from work at 9.00pm or 10. Pm. But sorry to say that we do not get any bus from viviana thane bus stop after 9. Pm. We have to walk all the way from viviana to majiwada bus stop. On reaching majiwada naka also we have to wait more than 30 minutes to get bus to mira road. So we request you yo pls increase the frequency fo bus no 57 & 58 from thane to mira road after 9pm.

Please go and stand in line for anand nagar from thane station after 7 45 pm. I[censored] don't want to send bus on that stop then stop the line. Only mira road buses are coming and people just run from one stop to other and there is no meaning for that line. I[censored] keep one stop for mira road, vadavali, anand nagar then it will be very helpful for people. I request you to please look into it.

Dear madam\sir,
My name is prakash p padave living in mumbai, we have daily travel in bus no 59 & 12 from thane station to subhash nagar. On dated 10th april 2018 @ 7.30 a. M.
Thane west management arrange the facility to outsider conductor for tmt bus ticket arrangement, but said person behave rudely and indecently. As per my information is duty to help the people as well as bus conductor, but he hold the bus till completion of work, i ask him to release the bus at the destination. He fired at me in high ton and indecently despite my request to have a decent behaviour but he continue to do so. I told him if you will not behave with the passengers they will go in other place. He arrogantly replied "mein tumhara nokar nahi hu, jo mein bolega vaisa hi hoga”" he was even insensitive to the tmt business. He also refused to share his name & batch number. Such type of incident reflected in outside areas & road jam due to short areas. They can not release the bus; all people not happy such type of activities they cannot reach the office time
He was not having basic sense of customer service.
Kindly do the needful, we are waiting your quick response.
Thanking you,
Prakash p padave
[protected].
Tata motors finance ltd.

Bus daily route starts from shivaji chowk to mulund station. But some time drive and coundactor says last stop is at mulund check naka. Giving us reason that traffic was there that's why we will cut route to check naka. As mulund station is far from check naka we have to travel in one another vehicle to reach station. So we request to you to ask driver n coundactor to complete their route.

Bus num mh. 04. Hy.7620 and 7920 conductor's r so rude.. N they lie so much... I was supposed to sit another bus, the driver said of 7620 tht sit in this bus this will leave at 7.15am sharp n the other one at 7.30. So we sat in this bus. The driver came to start the bus at 7.17 n again he stepped out of the bus... So me n one more passenger said tht now it's 7.20 y the hell u got down... U said 7.15 ull start the bus.. So then he started lying saying no not at all... I dint say only 7.15. I was like dude coz o[censored] i left my ac bus n sat in this as u said this will start first... N now my ac bus has gone.. Still he argued n said now toh it will start at 7.30 or late then tht... :' (I got late at my work n now my one day salary is been deducted... Who'll pay tht

On 20-03-18 i wanted to board tmt bus no.43, mh 04 ep 838 at 8.55 am from thane west station bus stop. As i was pregnant i wanted to enter from front door, inspite informing conductor to open the front door as i am pregnant he was not ready to open the door, later after a minute he opened the door and in very rude tone he said apart from staff no one is allowed to enter from front door and said you should enter only from behind door. This rude behaviour was very frustrating and did not expect from tmt conductor.

I am a senior citizen travelling daily from Boriwali to Thane by AC bus no.65.
On dt.13.03.2018 travelled through bus ticket no.[protected]
1419 dt.13.03.2018 15.59
Conductor in this bus behaved very rudely and indecently. There was a small issue he was not allowing putting small luggage of passengers at the place ment for keeping luggage and insisting to keep luggage with themselves. I ask him to allow these people to keep luggage at the place mentioned as it was inconvenient to other passengers. He fired at me in high ton and indecently despite my request to have a decent behaviour but he continue to do so. I told him if you will not behave with the passengers they will go in other bus 131 Navi Mumbai. He arrogantly replied " Mujhe Koi farak nahi Padta" he was even insensitive to the TMT business. He also refused to share his name. He was not having basic sense of customer service.

Dear team

Daily i travel from cidco bus stop to bhiwandi way a tmt old bus in night time only..

Thare is a bus in every half n hour's, bhut who passengers come and sit in bus which is departing in n3xt half n hour's..

Lot's of time i seen when bus parked and passengers is seating inside the bus and waiting for start time.. That time one ticket conductor come's inside and sell ticket to all passengers.

But time of leaving bus conductor was changed and come new one to sell ticket.

I think thare is some cheating with tmt, bcoz in 1 bus only one conductor is appointed.. But now day in old bus thare are 2 conductor...

Kindly watch properly, in any going wrong please take strong action against this.

Thanks
[protected]