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Thane Municipal Transport [TMT] Complaints & Reviews

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Updated: Dec 19, 2025
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Thane Municipal Transport [TMT] reviews & complaints page 30

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M
Milind Pawar
from Mumbai, Maharashtra
Aug 29, 2010
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Address: Thane, Maharashtra

Poor service of TMT Buses specifically in Shivai Nagar,

Specifically irregular bus services, just because of that auto rishwala charges higher fair, we had no option

i think TMT is most possibly the worst in the world. today i face problem of break down bus specifically u thane st root co-coordinate in-charger he know the bus condition but order to go that root & as expected result we got bus is brake down in khopat signal. we no option to take another bus.

that kind service TMT provide services , just because everyone complaint,

Let's see which kind of action against him
Aug 13, 2020
Complaint marked as Resolved 

Thane Municipal Transport — Irregular service and scarcity of buses

I live in Brahmand - 6 (Dharmacha Pada, Thane) and the service of TMT buses to my area is exceptionally poor. In the evenings, the queue for the bus becomes serpentine having us wait for almost an hour for the next bus.
An earlier report said that the TMT needed around 450 buses of which they had 260. Of these 140 were being used while the rest were in the yard. Its extremely difficult for a city to run on almost quarter of the buses they are supposes to have. Kindly urge them to use the buses in the yard and persuade the corporation to channel appropriate funds.

Thanking you,
Roshni Devi
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    sanjiv05
    from Mumbai, Maharashtra
    Aug 14, 2010
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    Address: Maharashtra

    On behalf of all the commuters, I wish to bring to your notice certain facts about the Mulund/Pawar Nagar TMT bus route which needs to be attended at the earliest.

    1. Location of the starting bus stop at Mulund West near the station is just in front of the public toilet.
    2. During the peak hours the frequency of the bus is frugal and the awful stench is making it impossible for us to wait at the stop indefinitely.
    3. Tickets are issued to the commuters in the queue itself thereby leaving no option for the commuters to travel by sharing auto.
    4. Even after the bus is packed the bus doesn’t leave the stop at the stipulated time.
    5. The conductor when questioned puts the onus on the starter saying that they can take charge of the bus only at the will and pleasure of the starter and advices us to voice our grievances with the starter.
    6. This clearly means that the starter is the one who plays mischief by not leaving the buses at the stipulated time.
    7. Putting up with all the inconvenience the bus is driven at a snail space and the time taken is more than 2 hours where it should not take more than 45 minutes.
    8. The driver simply doesn’t budge even with the yelling of the commuters and continues driving slowly deliberately for reasons best known to him and allows all the other vehicles to overtake him as if he is taking us for a special Thane Darshan tour.
    9. Regular commuters traveling in this route are inconvenienced by this deliberate delay, especially women returning home after work to face a whole lot of household work.
    10. The bus drivers and the conductors are extremely arrogant and they don’t even have a complaint box.
    The commuters of this route wish to have an explanation for this callous attitude and the step motherly treatment by the TMT. Will it not be possible to run at least a few buses through the highway instead of the normal route, especially for people traveling to Vasant Vihar/Pawar Nagar? Or else I would request the TMT to handover this route to the BEST as they seem to be incapable and grossly inefficient in handling the service.

    Kindly look into the matter at the earliest and save us of the daily ordeal.
    Aug 13, 2020
    Complaint marked as Resolved 
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      Satcomps
      Aug 11, 2010
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      Address: Thane, Maharashtra

      This is to Inform you about the Irregular Public Transport Service by TMT on Route No. 62, on which I am a regular traveller since the last 4 yrs. Firstly, there are no enough buses. Secondly, the Buses on these are all Outdated. Recently, New CNG Buses were added and a few can be seen on this Route, but many a times, these also breakdown and they cannot move over 10kmph. Since the Dharmachapada Stop is 2kms off Ghodbunder Rd, there is no way other than Waiting. While I stand at the Thane Flyover Bus Stand, I see that the Buses to Pawar Nagar, Waghbil, Kasarwadawli keep moving every 10-12 mins, whereas Buses to Dharmachapada does not show up for over an hour. Several efforts with the Controller On duty goes in vain. Another point noticed is that the dilapidated buses gets diverted to RouteNo. 62, which is not observed on Routes to Pawar Nagar or Waghbil. At times, Route No. 55 to Azad Nagar is added in succession, one after the other. May it be Noted, this is a wasted trip as there are only 4 stops more to reach Dharmachapada. The walking distance from Azad Nagar to Dharmachapada ( Last Stop) is about 20 mins, which could be less cumbersome to the passengers if the Bus Serviceis 62 instead of 55. Residents at Azad Nagar have to hardly walk 100 mtrs to reach their homes, whereas we have to walk around 600 mtrs. Thus we have no option but to wait for Route No. 62, which I believe is absolutely Unjust. Can the TMT improve its Services with more Dependable Buses in this route and reduce our woes ?
      Aug 13, 2020
      Complaint marked as Resolved 
      YES
      SIMILARLY 85 NO NARPOLI TO MULUND ALSO VERY IRREGULAR PARTICULARLY IN EVENING. CAN ANY ONE TELL BUS TIMING FROM NARPOLI TO MULUND AROUND 5 PM. LOT OF PEOPLE FROM BHIWANDI OFFICES WANT TO COME TO CITY I REQUEST TO INCREASE 85 NO FREQUENCY PARTICULARTLY IN EVENING
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        RANJIV P
        from Mumbai, Maharashtra
        Jul 23, 2010
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        Address: Thane, Maharashtra

        I just started travelling from bus stop 'Tikujiniwadi- Kokanipada' since the last few days in bus route no. 56 which takes us till the Thane station and in the evening back to Tikujiniwadi. To my nightmare, till today, most of the days i have faced situations where there is no buses for an hour from Thane station and also from Tikujiniwadi. I understand that due to the flyover work in Godbunder road the buses do get delayed. However, i am sorry to say that in the evening the controller of TMT at Thane station releases 1 bus no. 56 after releasing 3 buses for pawar nagar and two buses from DharmachaPada. Does it not show the injustice that is shown to the residents of Thane who depend on the bus number 56 for getting home.
        I rate the Transport service in Thane by the TMT as the worst in the world. Its service under bus route number 56 is the worst. The buses that are supposed to be scraped are being used in this route.The frequency of buses on this route are the worst and the public is at the mercy of the controller posted at Thane (West). Most of the times there are no buses for an hour, whereas buses on other routes are sent on surplus.
        It is my humble request to the Hon'ble Standing Committee Chairman of Thane Muncipal Transport that it may stop its services on this route give a NOC to the BEST undertaking so that BEST can provide its service to the public in Thane.
        RANJIV P
        Aug 13, 2020
        Complaint marked as Resolved 
        Everday we are facing the problem from Thane station to Kolshet bus stop, bus is coming 30-35 min or later some times.the frequency is very poor on this route.please increase the frequency on that route as soon as possible.


        Thanks and Regards
        Hemant Chouhan
        I do not agree with the complaint. I do agree that some problems are definitely there on few routes. But now with the addition of new JNNURM buses the services has improved a lot. We the citizens of Thane should help the TMT by doing constructive criticism and alongwith sending our own suggestions.
        Rajesh Parakh
        [protected]@yahoo.com

        Thane Municipal Transport (TMT) — Bus stop at teen hath naka

        Teen hath naka bus stop is a major connecting node for buses commuting within thane and to and fro from Mumbai. Despite its location and large no. o[censored]sers, there is no bus stand per se. There is only a pole here with a signage. Crowd spills out on the main road. There has to be a basic provision of a bus shelter with seating. There needs to be a provision for two separate bus shelters for tmt and bmc. There is also garbage dumped near the bus stop. Our infrastructure needs some serious revival.
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          Ratnesha146
          from Pune, Maharashtra
          Jul 22, 2010
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          Address: Thane, Maharashtra

          DEAR SIR, MY NAME IS RATNESH AND I STAY AT DADLANI PARK THANEWEST,TMT BUSES FREQUENCY FROM DADLANI PARK TO THANE STATION IS APPROX. 20 MINUTES, SAME FREQUENCY MUST BE THERE FROM THANE STATION TO THANE PARK. BUT THE PASSENGERS OF BALKUM DADLANI HAVE TO WAIT IN THE QUE FOR ALMOST 1HOUR FOR THE BUS.I DONT UNDERSTAND THAT IF THERE ARE BUSES TO THANE STATION EVERY 20 MINUTES FROM DADLANI PARK THEN WHY IS IT SO THAT THE FREQUENCY OF BUSES FROM THANE STATION TO DADLANI PARK IS LESS.PASSENGERS WAIT FOR ALMOST 1HOUR IN THE QUE FOR DADLANI BUS FROM THANE STATION AND IN THE MEAN WHILE WITHIN THAT 1HOURS WE CAN SEE ALMOST 15 BUSES OF VRINDAVAN SOCITY,5 BUSES OF PAWAR NAGAR,2 BUSES OF MAJIWADA AND LODHA COMPLEX.WHY IS THIS PARTIALITY HAPPENING?????.

          THIS IS MY HUMBLE REQUEST TO THE CONCERNED PERSON OF TMT BUSES TO INCREASE THE FREQUENCY OF TMT BUSES FROM THANE STATION TO DADLANI PARK


          THANKING YOU,
          REGARDS.
          MR. R
          Aug 13, 2020
          Complaint marked as Resolved 
          I totally agree with Ratnesh. We stay in Runwal garden City Balkum and face the same problem as well.
          Why can't TMT increase the bus frequency or if it is in-efficient to handle, why can't it make way to BEST service. Atleast this will help to solve the common man's daily woes.

          Regards,
          Amol
          DEAR SIR
          I AM A RESIDENT OF THANE CITY AND AM PROUD TO BE A THANEKAR I APPRECIATE THE RAPID CHANGES MADE FOR THE COMFORT FOR TRAVELLING FOR THE PEOPLE I LIKE THE NEW VENTILATED BUSES AND THE SERVICE YOU PROVIDE.

          I AM HAVING A SAMLL DISPUTE THAT FORM LAST week I HAVE BEEN NOTICEING THAT INSIDE THE BUS THE BOARD OF LADIES SEAT ARE BEEN PAINTED AND RUBBED AND ON BACK OF THE SEAT POSTERS ARE STUCK I JUST WANT TO KNOW IS THIS YOUR POLICY THAT THERE WILL NOT BE ANY LADIES SEAT OR SOME ONE HAS RUBBED IT PURPOSLY

          PLS. HANDLE THE MATTER SERIOUSLY


          THANKING YOU

          PGREEN
          DEAR SIR

          PLS. NOTE THE LADIES SEAT INSIDE THE BUSES ARE BEEN RUBBED PURPOSLY I CAN GIVE YOU THE BUS NO.

          BUS NO. G8004
          BUS NO. G8012

          PLS LET ME KNOW THE FEEDBACK
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            praka40
            from Mumbai, Maharashtra
            Jul 21, 2010
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            Address: Thane, Maharashtra

            I request to the Government to close down the TMT Buses totally and start the BEST bus from Thane to Kolshet. The service of TMT Bus is very poor. Following is the list of problem, which we are facing due to poor service of TMT:-

            1-> Low frequency.
            2-> High fare charges.
            3-> Bad words uses by conductor and TMT official to the passenger.
            4-> Low quality Buses.
            5-> Always get puncture in the middle of road.
            6-> No light inside the Bus.
            7-> Bullock cart is better than TMT.


            .......and many more.
            Aug 13, 2020
            Complaint marked as Resolved 

            Thane Municipal Transport, Thane — Bus not haulting at stop

            On 20/02/2010 at 05.40 p.m., I was standing on Gokul Nagar bus stop waiting for Pawar Nagar Bus (Route No.12). One bus came at that time, I moved ahead to alight in the bus, but to my surprise bus did not stop at the stop eventhough there was sufficient space to stand. I had to wait for another half an hour to get the next bus. Driver at fault may be punished so that no driver dare to skip the bus stop.
            The Transport service in Thane by the TMT is most possibly the worst in the world. Its service under bus route number 56 is the worst. The buses that are supposed to be scraped are being used in this route.The frequency of buses on this route are the worst and the public is at the mercy of the controller posted at Thane (West). Most of the times there are no buses for an hour, whereas buses on other routes are sent on surplus.
            It is my humble request to the Hon'ble Standing Committee Chairman of Thane Muncipal Transport that it may stop its services on this route so that BEST can provide its service to the public in Thane.

            Ranjiv R
            Irregular service and scarcity of buses

            I am college student doing Banking & Insurance and I come to the Station around 9:00 pm and reach Pawar Nagar at around 11:00 pm and I have to call my father Mr.Avinash Pitale to Medows stop to collect me fronm there.

            This is to bring to your notice that the TMT buses to my area is exceptionally poor. After the evening hours till 11:00 pm the queue for the bus becomes serpentine having us wait for almost an hour & half for the next bus, the standing queue is almost for three (3) Buses.

            People are suffering a lot please take proper action.

            Please increase the frequency and number of Buses.

            Awaiting your immediate action.

            Meghana
            Poor service of TMT Buses specifically in Shivai Nagar,

            Specifically irregular bus services, just because of that auto rishwala charges higher fair, we had no option

            i think TMT is most possibly the worst in the world. today i face problem of break down bus specifically u thane st root co-coordinate in-charger he know the bus condition but order to go that root & as expected result we got bus is brake down in khopat signal. we no option to take another bus.

            that kind service TMT provide services, just because everyone complaint,

            Let's see which kind of action against him
            yes the frequency of buses from thane stn to pawar nagar is very poor .people are standing hour to get the next bus.if you cant handle then why should you not given to best buses.they are the best
            I, Mrs. Dsouza, residing at Highland Society, I work in Mantralaya and come from Nariman Point to thane station everyday at 7.00 p.m. When I come to the stop there is always 3 buses queue on the stop. At this hour public comes from long distances and in a crowded train. The bus stop that is built for Kolshet/Manorama Nagar/Dadlani Park is so conjusted that two people cannot pass thru. After every 25-30 min.there is one bus i.e. either for Kolshet or Manorama Nagar. People wait for hour in queue and they do not get place to sit. If the Kolshet bus comes at 7.10 p.m. to the stop then the next bus for Manorama Nagar will come at 7.35 or 7.40 p.m. Then the next bus for kolshet will come at 8.00 or 8.10 p.m. There is no frequency of these buses nor there is any bus depot either at Kolshet or Manorama Nagar. the Conductors and drivers just come to the station as and when they want to fulfil their duties. The controllers at thane station do not enquire nor bothered about the public. They only stand and do chit-chatting.
            When the bus comes to the stop the non queue try to enter the bus where there is no controller nor the conductor is least bothered to control the unqueue crowd. Just because the bus stop is not built like plot No. 1 & 3. The queued public get stuck in between on the bus stop and immediately the unqueued try to enter and take their seat. The queue crowd has to go standing again. The conductor stands at the front door and the see the public's fun. I request you to instruct your staff i.e. the conductor to see that the queue public get in first by blocking the unqueue public way.
            Only when the Highest Authority comes for checking at thane station, you will find there is less crowd at the bus stops and the buses comes in time.
            I you'll cannot give the thaneties good service then let the BEST buses come in and give us their best services. If the TMT buses are not for the public it would be better to shut down this services and public will be happy for BEST services. There is such a huge crowd at VT for BEST buses but still the BEST gives the best services to the public. and do not harass the public like the TMT staff harasses.

            TMT has no right to harass the public. If they cannot give us the service either they should stop the TMT buses and the public will ply as per their inconvenience. The ST
            request to the Government to close down the TMT Buses totally and start the BEST bus from Thane to Kolshet. The service of TMT Bus is very poor. Following is the list of problem, which we are facing due to poor service of TMT:-
            what have you done so far TMT management M...fuc..., you get bloddy n no of complaints you bloody management persons. the TMT bus service people how much we should tolerate them, theres a thing called patience in each o[censored]s, what patience we should show for this M-----Fuc. management. they should be treated the same way they treat the passengers patience. Dont have time maagement(I wonder if they nowthe word TIME). they should be banned, RTO should step in and check the condition of buses, its worst then the haunted . I wish they should keep there own vehicles too in the same condition . See New mumbai bus service and buses are of good quality, TMT should feel ashamed of them themselves being the neigbour TMT has brought buses from scrap yard. they will oneday have to repend as they have made the common man time suffer like anything. This about the bus service and also there routes(12). nowdays even the route no plate have gone for repairing so they use any damn no plate this is especially for route no 12. and make the people or the passenger suffer like anything. The attitude of the bus service man has and is also like the scrap yard buses which they use.
            . these type of practices should be boycotted or banned.RTOs please check if these buses are outdated then why are they plying on the roads still. Its been out of control of the common mans thinking. being late for 2 to 3 days we can understand, but here the picture is different its overcrowded everyday including holidays, not a single day we find empty. addition to it severly latelatiff everyday evening in night when there is no crowd absolutely. its pathetic journey to travel by these type of buses. people reach thane station within some 30to 45 mintiutes depending on the destination they board the train from but reach home every single day by around 2 to 3 hrs late in addition to the train journey time. try to resolve the issue ASAP. or you will get more of gallis in fullform.
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              Sabarish Kumar Menon
              from Mumbai, Maharashtra
              Jun 14, 2010
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              Address: Thane, Maharashtra

              The services of bus no. 62 (Dharmachapada) is erratic. Mostly in the morning 6.55AM bus starting from Dharmachapada to station does not arrive causing hardship to the persons going for work. Some times they cancel 2 trips simultaneously i.e. 6.30 AM trip & 6.55 AM trips. Moreover any verbal complaints regarding the cancellation of service to the vehicle controllers either at Brahmand or at Thane station are treated with vauge answers. In the evening time also the availability of buses to Dharmachapada is very poor.
              May I request the concerned authorities to look into the matter and increase the frequency of buses or atleast run the buses on time schedule?
              Without providing proper service to the passengers there is no point in displaying "WELCOME TO TMT BUSES" in the newly introduced LED displayed buses.


              Sabarish Kumar Menon
              Brahmand Phase 6
              TMT internal bus service is necessary in Miraroad due to harresments by Rickshaw people, we need a bus service starting from Station and covering all the sectors in Miraroad and then coming back to the station, this internal service will really be helpful.
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                Riya K
                from Mumbai, Maharashtra
                Jun 12, 2010
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                Address: Thane, Maharashtra

                Respected Sir / Madam,

                I hereby request you on behalf of all the residents of Shivai Nagar & Devdaya Nagar to ask the concern department of TMT Bus service to increase the frequency of bus services between Shivai Nagar and Thane Station during peak hours as lot of people find it difficult to reach office, college and school on time. Even the Rickshaw drivers refuse to take passengers to Thane station.

                Pls do the needful. Your early action on this matter will be highly appreciated.

                Thanking You,

                Yours Faithfully,

                Resident of Devdaya Nagar.
                Aug 13, 2020
                Complaint marked as Resolved 
                hereby request you on behalf of all the residents of kharegoan and parsik nagar to ask the concern department of TMT Bus service to increase the frequency of bus services between Shivai Nagar and Thane Station during peak hours as lot of people find it difficult to reach office, college and school on time. Even the Rickshaw drivers refuse to take passengers to Thane station.

                Pls do the needful. Your early action on this matter will be highly appreciated.

                Thanking You,

                Yours Faithfully,
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                  A
                  ashitshera
                  from Mumbai, Maharashtra
                  May 15, 2010
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                  Address: Thane, Maharashtra

                  Respected sir/madam,
                  I Ashit Sheregar a resident of bhayandar Today on 15/05/2010 travelling From TMT (Thane municipal transportation) at 9.35pm from kashimira to kapurbawdi i gave 100rs to the conductor for the bus fare in return he gave 87rs and ticket of 11.50paise when asked to conductor he replied that the bus fare have increased and when asked to driver he said there is no such increment in bus fare the bus no is MH04 G5075 and get down in kapurbawdi at 10.32pm.
                  So i request you to please look in to this matter and one more thing i like to add that the bus fare of rupees 11.50p and 12.50p if there is no change than the Conductor dont return back the 50paise so if possible than make it round figure.

                  your's obidiently
                  (Ashit Sheregar)
                  Aug 13, 2020
                  Complaint marked as Resolved 
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