Thane Municipal Transport [TMT] Complaints & Reviews

Complaint regarding TMT drivers and their disrespectful behaviour. I was getting on the bus today[protected] when the driver was shouting abruptly towards me without any reason. It was night time at around 20:25. I request to take strict action towards this type of behavior. This happened at Muchalla College bus stop. The bus was Kasarvadavali with no. Plate of MH04 0784

Dear team,

This is to inform you that I Mr Akshay Ghugare resident of diva, I was at sudama bus stop for catching my bus, but as I caught the bus the bus driver started abusing me for not catching the next bus I don't know what was the reason and for what purpose he was doing that. The bus was totally empty also I was at the bus stop, now he says he doesn't know the bus stop. If that was the reason why did you told me to catch the another bus when I was safely into the bus.

My question to you is, are they doing their best jobs and sincerely why are they harassing the people are we slaves of you and are you having the rights to talk to a passenger in this way what kind of people have TMT bus taken.

I have attached photographs of the same pls help me out to impose a penalty on them so that we can stop such habits of driver and conductor.

Note : I have included all the images for the case

Also Mr. Patil incharge of bus stop at diva mahotsav ground was available he told I'll look after it pls move.

But I have to register a complaint for the same pls help

Mob.no [protected]

Date- 06/12/2024

The tmt bus driver, bus number MH04LQ8743, struck and ran the autorickshaw yesterday because he was waiting on stop because of traffic and a passenger received in. He did this on purpose because he had to wait at the bus stop near 3 Hath Naka and didn't wait after hitting at least to see if someone was hurt. The driver had a loss of auto because the side wheel cap broke and the passenger inside was hurt on the shoulder from the bang after getting drawn to him, but he didn't care and started fitting without apologizing.

Kindly ensure that these drivers are dangerous to other passengers and TMT passengers on the bus. They are also completely misbehaving individuals who don't know how to act and use government property such as their own.

I took the bus at after 9:05 am from thane station west bus stop, the bus number was "MH 04 KF 1765" from Thane station to Brahmand and there was a female conductor in the bus. The conductor came to me and i asked for a ticket for Patlipada and gave her a 20 rupees note see saw the note and asked for another note and i said i dont have another note, the note i gave was fully fine and wasn't torn even a little there was just a small ink mark dot on the note. She said you give whatever kind of note so i said that this note was actually given me by a bus conductor yesterday while i was going home at night and this was the same money that i was given by another bus conductor, So she started arguing with me with no reason saying things like "All the people say this same dialogues" "don't you go to shop this note would have been given to you by the shopkeeper" and various other things. I didn't say much thing but this behaviour is not acceptable and since she was a ladies conductor if i said something to her then the other people pin and blame everything on me and this behaviour had affected and ruined my whole day and on top of that why is the money i received from one bus not acceptable in another bus even when it not torn and in one piece and not even wet.

A very very sincere request to tmt to look into the issue of poor Frequency of bus no 60 and 65 during evening pick hours 6.30 to 8.30 from borivali to Thane. Daily commuters are waiting for these buses nearly one hour or so every day but there is no improvement in bus frequency. Pls understand that office going people almost standing for an hour in train travelling and again they have to stand in the bus for more than a one and half hour to reach Thane. If there is traffic then this time goes to two hours too..Also the buses are standing at the borivali bus stop for more than 20 mins which is waste of time and reason to increase in check naka traffic. There are so many buses from Mira road to Thane then why can't tmt divert few buses to borivali during pick hours.? What's the use of giving a vote if normal public can't get a peaceful transport services. Why can't you start the buses from borivali upto kapurbawdi and back to borivali so that the buses can reach on time and we normal public can reach home on time. Hope this complaint gets resolved as early as possible.

Me and my friend travelling in chendani koliwada bus from anandnagar to cidco.
During journey I asked bus driver to give 2 tickets to cidco and give 100 rs. He was not having the change at that time so we told her to give changes when available otherwise given in written we will collect the changes from bus depot. But he is talking too rudely with use...He pushes me away while I was getting down from bus. And telling me to shut up. I asked his name serveral times but he was only talking some random things and telling me to shut up. TMT bus conductors and drivers are behaving rudely. And even after asking the cidco bus depot employees about his name they also told you have ticket and bus number, you have to find that it's not our responsibility.
TMT bus conductors and drivers are talking rudely and it is increasing day by day.
The strict action is needed from your side.
I won't answer apology from the conductor who misbehaves with me

I boarded a bus from Kapurwadi station and I had a health issue so I went and slept on the back seat of the bus and the bus conductor who gives tickets in the bus did not come to give me the ticket and I slept from Kapurwadi station and When I got up at the Dahisar check post, I saw that the ticket collector Deepak Jadhav and his senior officer were checking tickets and asked me to show my ticket. I told him sir I was sitting to get a ticket but I have a health issue. When I fell asleep, the bus conductor did not come near my seat or anything. He was sitting on the seat and shouting and I was asleep and did not hear anything.So Deepak Jadhav and his senior told me to pay a fine of 345 rupees. I said, Sir, I have this problem, you can take the ticket money from me, but they did not listen to me. So I gave them the money, but they charged me on their personal Google Pay. But is it right to take money from me? The corporation does not have its own account number. But this is very wrong. Bad service

I am at nashik fata kalyan bypass here some day 6 pm time 86 no bus is not proper stop and aslo it driver and conductor miss behaviour with passenger also today 11 Nov 6 pm bus is not stop in nashik fata Bus stop

Since 2 weeks in morning and evening time
Driver not stopping bus at shibli nagar(near Dosti planet north), Mumbra
Kindly look into this matter as soon as possible
If not solve ASAP i will highlight this in court with legal notice and with proof also(Video)

While traveling from Thane railway station to road no. 16 starting around 8:10 am to 8:30 am on the date of 26/10/2024 by AC bus the conductor didn't ask my son for the ticket but when he asked him for the same he verbally badly abused him. For confirmation of the bus number and the conductor I have attached the photo of the ticket.
You are requested to take the appropriate action against him.
Thank You

Driver is continuously using smart phone while driving a bus with full of passenger.. doing calls, paying someone on gpay.. checking WhatsApp etc on Western exp highway borivali to Thane route.. time7:30pm[protected] bus no. MH 04 LG 0783

Sir, ,
I am travelling in your bus from Mulund to Mira road bus conductor in the begging dint allow me to sit on the front seat. After that they both had quarral with one senior person who wanted to catch the bus between mulund and. Thane. At signa also your bus driver dashed a cyclist and had used filthy language. Thay say that thay are gov employees no one is superior to them kindly take action against both Conductor and driver of bus no.MH04LQ8276 TRIP TIME 4 P.M. FROM MULUND STATION ROUT NO.153 DATE[protected].
THANKS
REHANA BEGUM
ADVOCATE HIGH COURT
PH:[protected]

Dear madam/sir,
with due respect i hereby submit my complàin àgainst conductor of bus which started from thane east at 6.15pm on 18.10.2024. I have catched bus from thane station east for fire brigade nallasopara.
In sativali and range office bus became fully packed. People can't move. I was sitting with my bag at back side. I asked with conductor that how i can come front gate then he didn't given any reply.
When fire brigade came he told driver that the bus will directly stop at nallasopara.
When i requested driver and ring bell to stop bus then bus stopped but conductor told that back gate wqwill not open. I told that in this rush how i may come with my luggage then he told to. Ccxoome till last stop.. Wen whoee public shouted on. Him then driver openned back gate.
Noot. Only with me but he hade misbahaved with a lady who ride on range office. When lady told that you should not. Misbehave with a lady then he told publickly that bus me kyu chadhte ho, rickshaw me chadho, yaha aisa hi hoga.
Ak dusre aadmi se bahas jar conductor ne kaha ki tum vasai. Nallasopara wale log isi ke layak ho.
Therefore, i hereby request you to kindly tàke legal action against the bus conductor si that the same will not repeat with other person.
Regards,
adv. Rajesh singh

It has been recently observed that the bus management at the thane station bridge is getting bad day by day. I travel daily by tmt and buses nevers comes on time. They just fill one bus line and leave other empty for a while. Especially the Upvan and Pawar nagar buses are extremely late. Whenever asked in the office they answer in a vague and sometime rude way. Some buses are just left empty near the office and they don't divert it at all at the bus stop.

Also, bus never leaves on time from Neelakanth stop. We never get timetable as well. They just say bus is every 15 minutes. The Neelakantha stop is prohibited to the passengers (Don't know why?). They kept around 10-12 dogs there which literally attacks if someone enters.

Sorry to say, but instead for making tickets free and half (which is the best think and I'm not against it) Govt should focus on complaint resolution and efficiently management.

Regards

Everyday it's being a problem for us to travel in 62 number bus in the morning it's becoming worse nowadays we are not getting any bus between 10.30am to 11.30am today 16/10/2024 almost 4 buses are in depot but none of the bus came down take action regarding this otherwise will have to take serious action by higher official

112 bus timing is 6.20 am. I had been late by 15 minutes since the last 4 working days. And today 2 buses came and halted in the last stop (Lodha Paradise) and didn't come. One of the bus came at 6.55 am instead of 6.20. we all are missing our trains and late to office for 3 days.

TMT Haware city Bus 61
Thane station पासून haware city बोरिवडे
ला जाणारी
संध्याकाळी 6pm 6.20pm 6.35pm 7pm ची बस टाइम वर निघत नाही Thane स्टेशन वरून...

HAWARE CITY BORIVADE GAON 61 TMT बस कापूर बावडि बस स्टॉप वर थांबत नाही.

I am traveling from parshik nagar to Thane station. The board on the bus was different so while entering I asked the conductor if the bus is going to Thane station. He replied rudely that if I am uneducated and can't read on the board.
Bus no. MH 04 LQ 6476.
Please look into the matter

For Anand nagar bus depot the conductor mention the bus destination as Anandnagar, After all the passengers have boarded they mention the destination as Brahmand.
They firstly dont stop at right stop and after passengers have boarded change the final destination.

I have attached the ticket as reference.
The conductor was wearing batch 001177