Thane Municipal Transport [TMT] Complaints & Reviews

Thane mulund buses are very less and are never on time, they are very infrequent Even for 30 mins journey we literally have to waste 90-120 mins . Services are very very bad.

It has been 1 hour 30 mins that I have waited at the borivali station for the bus to Thane, numbered 65 . It is highly unacceptable that there isn't any bus for 90mins straight. I opted this route from Santacruz considering that myself being a senior citizen, it's convenient but also realised that it's way too dicey and one CANNOT depend on it or the TMC Bus service.
Please look into the matter!

Misbehaving with ladies and taking fine, their was clearly conductors mistake that he didn't give ticket and he blamed us that it's your mistake, and took a fine of 420 rs this is very wrong .why we would not buy 35rs ticket and give 3times fine🙂shame on tmt rules and regulations.its too rush in bus..that why conductor has coming from left-hand side we are setting right side ..we pay the fine (TC) Has clear told that go to thane Mahanagar palika and register uss complaint

The buses are not send on time on the
Kisan nagar(Neptune it park ) bus stop .

The buses are 40-45 mins late during the day time.
Causing a lot of inconvenience

Dear sir, greetings, i am chanda panjwani, mob : [protected], aged 61, residing at brahmand. g b road, thane west, I frequently travel by mira road / borivali bus ac from thane west bus depot and get down at patlipada stop in the evening... On 22.05.2024 2 men occupied second last row of ladies seat, on borivali bound train at 7.30 pm, when told them to vacate they refused saying, likha kidhar hai ke ye ladies ke liye seat hai. After nearly 20 mins when the conductor came to give us tkts we complained to him, he also told the guys to vacate seats, but they kept arguing with him and even he could not do anything... conductor was a weak human being who instead of solving the problem was telling us to go and file a police complaint in front of those 2 men and everyone else ...Till we reached patlipada, full argument was going on with the 2 men who were sitting on our seats and ofcoarse the conductor. First time i saw a man conductor who was so weak that he could not handle the situation and men passengers over powered him ... I told the conductor that he has the power and rights to make the men get up at any cost... ...Or stop the bus till issue is resolved, but woh toh kuch kar hee nahi paaya ...Aaj 2 men kal 10 men will occupy ladies ka seats ...What do we ladies do then, fight everyday for our rights ... To avoid this trouble again and again, pls seats ke back side par, for ladies only clearly likha hona chahiye ...Aur individual seat ke upar bhi likha ho, ye tamasha kal hua, kal phir na ho, isliye marking karna zaroori hai . I hope action will be taken against conductor and also he should be advised to handle situation in correct manner. ..Hoping and praying i do not have to make complaint again tomorrow.

On dated 21/05/2024, MH 04 LQ 8286, bus driver don't stop bus at Cadbury bus stop, further we ask questions why bus didn't stop at bus stop they used bad words while Talking with us and bus didn't stop at Cadbury juntion bus stop. I also Attach my journey details as follow

Dear Sir/Madam,

I had boarded TMT Bus No. 65AC (Vehicle Reg. No. MH04 LQ3851) from Thane East Railway Station at around 9:30 AM today morning i.e. 09.05.2024. I requested conductor to give me ticket near SAI PALACE which is located at Mira Road East but he gave me Sai Nagar ticket. I told him immediately this is wrong one and then he issued me other ticket and started shouting at me that I made him loss. He took 50 rupees and didn't return 5 immediately.

When I checked ticket it was for Dahisar Toll stop then I called him and informed that he has again issued me wrong ticket. Then I checked in M-indicator App that the nearest stop was Kashigaon, for which he didn't issue me new ticket and started arguing with me. He was asking me multiple times where I want to drop then I told him I will stop at Western Hotel/ Laxmi Baug for which he did not issue any ticket and after continuous argument he returned additional 5 rupees. So i was travelling with ticket of Dahisar toll for which he took 40 rupees. While leaving at Kashigaon he STOPPED me and again took 10 rupees from me and issued ticket from Western Hotel till Dahisar toll (snap attached)

Today's incident actually felt me very UNSAFE in TMT Buses. So i request to kindly take up same internally and the conductor should be punished for such pathetic behaviour inside the running bus.

I have attached screenshot of bus tickets, photo of the conductor and Bus.

I hope TMT team will act on same immediately or else I would be forced to move on to Social Media Platform like INSTAGRAM, X (TWITTER), FACEBOOK and will tag all higher officials including CM and PM as this is related to SAFETY of passengers/ COMMON MAN and same cannot be COMPROMISED

Regards,

Prathamesh Shetty

I'm a resident in Thane Shivai Nagar, my office time is 10 to 7 pm . Earlier Bus no 110 used to come at 9.10 which is appropriate for commutators to be at work on time. But now the Bus comes after 9.30am or it doesn't come at all. Please look into this matter ASAP.

Bus driver, driving bus MH 04HY7631 was driving bus very rash, applying repeated strong brakes around 8.20 pm near nitin company.
He was scolded by CHALO BUS services at nitin signal and other vehicles. Still he continued to drive same. On asking him about rash driving, he replied arrogantly and told to complaints at whichever authority .
He did not tell his name and batch number.
Around 10 passengers were standing at that time in free passage in the bus who could have suffered dangerous fall.
I expect a adequate action against the driver.
Regards,
Dr Dipesh
[protected]

Very very poor ac cooling in electric bus running between thane station to borivali east.
Bus no MH04 LQ 8277.
Travel date - 29th april 2024, 9.44 am
From - dongripada ghodbunder road
To borivali east

Even after complaining about ac driver and conductor did not cooperated and increased cooling in the bus
It was very suffocating in 1 hour journey since the bus windows are closed.

On 26/04/2024 today at 11.00pm i am waiting for a bus at garthan pada near dahisar metro station past half an hour till 11.30pm there are 2 buses are pass away and not Stop at the bus stop i was waving my hands to stop but the driver has signing his hand and saying piche ghadi Aara piche aara. I was so angry. The next bus also same scenario. I was so angry. Next 10 mins later best bus has arrived c700 that bus stopped and i went back my home. I was so frustrated. I do want to complaint those two bus drivers. Who not stopping the bus at garthan pada bust stop. Please take an action and rectify it. Thankyou. Yours faithfully Mr.Shedu Pravin

Dear Sir/Madam,

At Thane Station, Stop No. 7, the bus parking is too far from the bus stop. Due to the distant parking, we are unable to catch the bus as unlined people are boarding it before us. I request you to instruct them to park the bus closer so that those in line can board first.

I was stood at santoshi mata mandir bus stop dated 21/04/2024 at evening but the bus driver doesn't stop the bus and the bus no. Is MH04EP0763

Bus driver driving MH 04 LQ 8279 is rash driving. He is pressing 2 wheelers on extreme left in speed even though he had complete space open on the right. When asked him, he was arrogant saying that is how he drives, do whatever you want. Please take strict action against him.

Place - near hypercity signal, Thane west
Date & time - 20 April around 11.05 am

From MIDC to VARTAK NAGAR
Dear sir,

Please check below.,

1. FREQUENCY OF BUS
I daily travel to vartak nagar from MIDC, since there is lack of mulund bus frequency so facing issue of too much rush and delay for other works.

2.NEGLIGENCE
Sometimes Bus driver won't stop bus at bus stop even though there is no rush or enough place for standing.

We have in borivali bounding bus from thane. We have to left in kashimira bus stops but bus driver taken bus above the flyover. After many request they denied. Attaching my ticket and bus video . Also they doing nusens also. /

I would like to lodge a complaint agains the bus driver & conductor of TMT AC bus no 65 (MH 04 LQ 8723).
They didn’t stopped at Kashimira. One senior citizen wanted to get down at the stop but they took the flyover. He was raising concerns about it & driver started arguing with him (unacceptable behaviour).
There was a female passenger whose husband went to buy something and returned after 10-12 minutes, till that time bus didnt moved. As such it wasn’t conductor’s mistake but he could have acted in public’s benefit and should have asked passengers to leave the bus and come in the next bus.

Duringe my journey
I need urgent charging my phone but in this bus have no charging point on that time
How was services delivery from your side

MH 04LQ 5882
Ticket no. 9113 (ending four digits of ticket)

Tattvadyan Vidyapeeth pe bus rukaya nai or wagbil se pakadne to try kiya to bus rukaya nai... 2nd time huva he bus driver vidyapeeth ko rukate nai he. Jyada bolte he to bolte he complain kardo...

ड्रायव्हरने माझ्या अंगावर गाडी घालण्याचा प्रयत्न केला.

I was traveling from Thane station to Vrindavan society on 11/04/2024 at 11.30 pm.

Please find the attached copy of ticket with this complaint.