Thane Municipal Transport [TMT] Complaints & Reviews

I had boarded bus no 6 wagle agar around 9:40 pm on 10th of march 2024, from thane west railway station. I paid 10rs and asked for M.I.DC. bus stop ticket. The conductor gave the ticket for kamgar hospital. I assumed that it might be the next stop. The bus nowhere came near the MIDC bus stop and I had to get down at the last stop. I really don't get why the conductors can't inform us that it won't stop at a certain bus stop....

I was seating in the first seat of electric bus number 53 from patillypafa @10.10 approx Driver 39658 is cobductors number had to put immediate break because of which I fell down so badly that I got cut of me leg just below my knees mt pants tore n fingur gas blood clot n headache as it was sudden. These seats are not recommended to senior citizens or any one no safety or else seat belts has to compulsory.
Please take appropriate action . No apologies from driver or conductor.

Dear Sir,

Good morning,

I am Mrs. Sharvari. I am currently traveling on TMT BUS No. MH 04 HY 1845 from Thane to Bramhand.

Upon boarding the bus at GokulNagar Stop, I noticed that the back door was not being opened by the driver. Consequently, both I and another passenger attempted to use the front door. However, the driver responded with extremely abusive language, which I find inappropriate to recount here.

The use of such abusive and harsh language, especially directed towards women in the presence of other passengers, is deeply unsettling.

I kindly request that appropriate action be taken against the driver, whose name is Shedge.

Thank you for your attention to this matter.

Sincerely,
Mrs. Sharvari

On 26th February 2024 at 9:10 TMT BUS NO.148 from vashi to parsik nagar was not stooped on Ghansoli Station i showed a hand to the bus but they didnt stop the both conductor and driver saw me waveing hands. The lights in the bus is switched off even the Route display board is turned off. After some time i catched the same bus on kalwa naka towards parsik nagar and asked conductor but he didn’t reply me. This happens after old conductor retired. The bus has cctv camera please check the footage the lights were turned off. I have bus ticket from kalwa naka. The bus no is MH04-EP-846. I am attaching bus ticket for reference.This happens on daily basis now.

I’m travelling in the bus no MH04HY2630. The bus left Muchala bus stop at 11.45am. I need to get down at Mulund Checknaka for which I bought the ticket and since there was no change available, the bus conductor started speaking rudely and the behaviour is completely ill mannered. Just because I didn’t have change doesn’t mean I’m entitled to hear harsh words from the conductor.

Bus No is 88
Anand Nagar to Mulund Station.

At 7:15 AM from Patli Pada bus stop, I boarded the Vrindavan society bus with bus number 1, and asked the ladies conductor for the last stop ticket by paying 13 rupees, the conductor lied that the bus was going to Mankoli and asked me to get off at Majivada stop after taking 10 rupees. But let's go aheadOn observation, the bus took a left turn to Ritu Park, if the bus was going directly to Vrindavan Society, why did the bus conductor lie? I have traveled by this same bus many times before with a fare of Rs.13 but some stubborn conductors harass the passengers, further I had to pay an extra Rs.7 ticket fare for traveling to Rabodi in a different bus, where it costs Rs.13, the passengers are charged Rs.17 more. Travel should be givenIt is only at the discretion of the conductor

The idea to introduce Ev busses was a very novel idea and many people are really enthusiastic to travel with a little increased fare. But the problem is that most of the busses are in poor maintenance from the inside. People have spit paan and there is dust on the window sills. The seats are almost threadbare Ac vents are missing in some, AC doesn't work properly in some.
You can always increase the fare if needed. Also kindly introduce online monthly pass like the railway. It's painful to carry the exact change and then argue with the conductor on a daliy basis.

The conductor and driver asked to get off the bus because they did not have change of Rs 100 and did not talk properly to those who did not have change.
Bus no. MH 04 HY 7619
TIMING. 9.35 am
Date. 21.02.2024

I face the following two problems very frequently.

1. When 51 or 63 no. buses (going to Waghbil gaon and Anand Nagar respectively) cross Waghbil naka bus stop (which is below the flyover and sometimes after the flyover also), drivers don't stop bus at Vijay Nagari bus stop. They say its ahead. Especially, young drivers and conductors are very oversmart.

2. When I am the last one to get off, bus drivers start the bus even when I have not got out completely. There is a chance that I will fall and hurt myself. You will have to pay the expenses if anything like that happens. OR Deduct from driver's salary. Drivers job is to see if passengers have got off or no, despite what the conductor says. Yesterday, this happened with me again. I was going to Manpada at 7:30 p.m. The driver had started the bus even when I had not got down. Bus no. is MH04-HY-7028. Other nos. on the ticket is -[protected] and [protected].

I noticed, they dont do this to others. But when I am getting down, they are in a hurry to start bus.

Hello
Dear Sir
Thane municipal Transport ( TMT )

I am Mahesh Solanki
I did not have cash, then the bus conductor said that if you do not have cash, then you get down from the TMT bus, and the conductor asked the driver to stop the bus where there was no bus stop and the conductor asked me to get down midway. So I told the TMT bus conductor that you can't drop me anywhere in the middle of the way, I wanted...

I had boarded bus (Thane - Borivali) today at 9:50 am from Kapurbawadi Busstop. The driver of the bus was continuously honking, when complained, he rudely replied that being an electric bus, the sound he has to do so to alert other. This is absurd response. Such rude behaviour of the driver is not at all acceptable. I would request authority to take strict action against the driver. His batch number was G2009. Look forward for your response.

Bhimrao Ahire
[protected]

Bus details:
Bus No. MH04 LQ 8737
From Thane (W) to Bhayandarpada
Time 8:45 am
The bus ride was from Thane (W) to Bhayandarpada via Highway route. The bus was crowded and my stop was at Waghbil. I had arrived at the door during the stop but the driver didn't open the door and just skipped my stop even after requesting him. So he dropped me 2 stops ahead and said its not his fault that he didn't open the door. The driver was very rude.

Thane station to Kolshet and vice versa route.The frequency for Kolshet buses are very poor.Citizens have to stand in the queue for longer hours extending to 1.30 to 2 hours at times.The frequency for vrudavan is that good that even 1 passenger board's the bus, the bus goes. Here in Kolshet stop overflowing crowd is there, still bus comes at it's pleasure time.This is a regular struggle for Kolshet people as people from Manorma nagar occupy...

While I am going to mira road station, the bus number mentioned above ac 58 did not stopped at silver park at 11.40 in the morning. I am request to take strong action on driver and inform me
Narayan parab
Mobilev no [protected]

I am writing to express my dissatisfaction with Bus No. 51, waghbil service on 30 January 2024 at 6:20 am bus departed from thane station. Despite my request, the bus did not stop at Swastik Regalia, forcing me to disembark at the next stop and walk back. This inconvenience is unacceptable, and I urge you to investigate the matter promptly, ensuring such incidents are prevented in the future.

Bus no MH04LQ8720
TIME 7.25 at manpada

Bus driver closed the door on my face even after seeing me entering the bus..
Later on even bus conductor mis behaved stating we have done a favor to u
Pls take strictest action against them

Hi
I am regular passanger of bus number 122 which from brahmand to mulund, bus frequency is very low, even if there is a bus is halted they will not run the bus timely.
I am noticing this issue since one month, please have a look on this matter.

Thank you

Bus no (MH 04 HY 2629) 88 no bus mulund to bhiwandi
Bus driver misbehave with passanger use bad language and he not enter the passenger in the Bus
This seen is going on Saturday 13/01/2024
I request you to take the action on this matter

Traffic control room at SATIS not considering the length of Queue at each bus stand while allocating buses. It has been seen that longest queue is visible at Kasarvasavally/ anand nagar bus stand at any point of time.

Dear Management,
We have daily travel in TMT bus from station, but we have noticed every day,
Thane station to Dhayneshwar Nagar, conductor behave very bad, he argue every day. Today 11 January 2014 8:15 AM, he argue me regarding phone not use in BUS, my phone was silent, and suddenly he start shouting, that time bus is half empty. I told please calm, but he told I am very senior person I know rules in my bus.

Please take action regarding this issue.
I have attached photo of my ticket that day.

Thanks and regards
Anis Patel