[Resolved] The Chennai Silks — kumaran thanga nagai maaligai trichy

Jose Merciline

from Chennai, Tamil Nadu

Address:

620002

No proper response from a particular representative
Name : sundari

We came to buy ring for my engagement and she was so much irritating and showed so much hesitation to display things.

We were there only for 2-3 hours, what if people come for more than that and she is the representative.

Everything she said is "no we don't have that" and showing face.

Think how people will come again for buying gold from kumaran thanga nagai maaligai trichy branch.

No need to remove her from the job just ask her to speak politely with customers and not show faces at them.

We come for an auspicious day and she shows up spoiling everything.

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Nov 29, 2017

Complaint marked as Resolved

The Chennai Silks customer support has been notified about the posted complaint.

Verified Support

Oct 21, 2017

The Chennai Silks Customer Care's response DEAR CUSTOMER..!

KINDLY ACCEPT OUR SINCERE APOLOGIES FOR THIS INCONVENIENCE, WE HOPE OUR ALL STAFFS GIVING THE GOOD RESPONDS AND SERVICE TO OUR CUSTOMERS BUT THIS IS UNFORTUNATELY HAPPENED, WE WILL LOOK INTO THIS IMMEDIATELY AND TAKE SEVERE ACTION AGAINST THAT STAFF, WE PROMISE TO YOU WILL NOT HAPPEN IN FUTURE LIKE THIS PROBLEM.ONCE AGAIN SORRY FOR THAT INCONVENIENCE, KINDLY SHARE YOUR CONTACT NUMBER TO THIS MAIL ID([protected]@thechennaisilks.com) FOR UPDATING IN THIS SUBJECT.

THANKS & REGARDS
TEAM - CUSTOMER SUPPORT
THE CHENNAI SILKS - TIRUPUR

Oct 21, 2017

Updated by Jose Merciline Just inform her or warn her to change the attitude.No need to take severe action.She too would have joined chennai silks in hopes to grow.

We don't want this to happen to anyone else or stop her career growth.