| Address: | 37 Malta road , Cosmo Business Park , Malibongwe Drive , Kya Sands , Gauteng |
We spend between R 20 000 and R 30 000 per month at The Courier Guy. At first the service and feedback was good, but over the last 2 years it has gone rapidly backwards.
A driver delivering some of our stuff in Gauteng and was in a accedent.Needless to say the items was dammaged. We where sent photos of some of the items.On request to where the rest was, there was only ! " This is all that was recovered".
Asking where the rest was again !! Also if it has been stolen the answer was " I dont know I was not there"
Items is missing but no one knows anything.Missing from the cargo that was recovered means stolen to me.
Asking for photos of the damaged vehicle to atleast see if anything about the story matches I was just told" NO" !!
They dont care about anything, just to take your money and after that if there is a problem you are on your own.
There is also often other peoples deliveries booked on our account. This then takes weeks to sort out . They make the mistake but the client must follow up and try to fix the mistake.
When you have a insurance claim with them it also takes months to finalize.Plus you never get back what you should !!!
ZERO service, ZERO leadership, ZERO accountability, ZERO ZERO
I WILL NOT RECOMMEND THE COURIER GUY TO ANYONE EVER
NO WONDER THEY ARE RATED NUMBER 20 IN LOGISTICS !! Was this information helpful? | 
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