The Hindu — Do not open hindu e paper

I have subscribed for the hindu e paper for two years pack on 18/04/2020.
Also as i had subscribed to the free trial pack prior to this.
Even now when i try to open the paper it says that my trial subscription has expired.
As i was your print paper reader prior to the covid lockdown who has subscribed for the digital edition for my convenience but i am unable to read the daily news despite having purchased the e paper subscription.
Along side this i am forwarding the invoice of my subscription with expectation of prompt resolution.

Thanks
Prakash bishnoi