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[Resolved]  The Hindu — Subscribed but newspaper not being delivered.

Have subscribed to The Hindu with an annual subscription in advance.
The newspaper subscription was taken on 8th March 2022.
The newspaper was to be delivered from 16th March 2022.

Today the 17th March 2022, neither the sales person nor the customer service team is able to tell me when the newspaper will be delivered or when they will start the delivery.

I have also subscribed to the student edition which is supposed to commence on 20th March 2022, but at this rate am not sure if they will deliver it or I will have to chase it.

If delivering the newspaper is so difficult then The Hindu may kindly refund my annual subscription which is fully paid up.

warm regards
Rakesh Soman
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Mar 22, 2022
Complaint marked as Resolved 
The newspaper is now being delivered
The Hindu customer support has been notified about the posted complaint.
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Dear Sir

I am not getting “The Hindu” for the past 3 days, when I enquired the paper merchant, he said that subscription is over.

Kindly check my subscription which end by 15-Aug 2022.

PAYMENT INFORMATION
• Subscriber ID : [protected]
• Hindu Reference ID : T20210711ESUB2149
• Amount : Rs. 1299.00
• Bank Reference ID : 20210711111212800110168452820736119
• Date of Transaction : Sun Jul 11 13:07:12 IST 2021

Kindly do the needful.

Thanks
Vasudevan
[protected]

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