The Hindu — Newspaper not received yet, took 1 year subscription online

Address:	400067
Website:	www.thehindu.com

I'm jagdish dubey. This is the subscriber id-[protected] & the complaint no 060809.
I took a one year hindu newspaper subscription online on 25th march 2016
And its been 30 days i haven't received the paper yet. The delivery was supposed to start from 1st april.
I have called on the customer care almost 100 times and every time i have been given a false assurance that paper will be delivered from tomorrow or the problem will be solved in next 24hrs.
When i got in touch with the local newspaper vendor, he told me he needs coupons of the hindu to start the delivery. These i had complained on 5th april and i was assured that i will get coupon in 1-2 days.
How much time does the hindu requires to deliver the coupons? In these many days even i could have traveled to chennai and collected the coupons. That too 2-3 times.
I am not able to fathom that is this such a big deal, which can't be sorted out in 1-2 days. Can't the hindu team get in touch with the local newspaper vendor and start the delivery..
Never expected such a response from hindu (Deemed to be more responsible/ethical news organization). This is possibly the worst newspaper service i have ever received.
I am really disgusted now and can't bear this further, if hindu team cannot start the delivery in few days then
Please kindly cancel my subscription and refund the amount.