The Hindu Newspaper — Refund of subscription amount

Address:	Mumbai City, Maharashtra, 400043
Website:	The Hindu customer care

I have subscribed for the hindu newspaper for one year from 1st of nov 2016 from the beginning i was not receiving newspaper regularly i had complained about the matter and i have been assured that it will be resolved in very few days but it's been more than 2 days but i did not get any resolution from them. Not even any response from the hindu.
Now my vender is not at all delivering it for 15 days i don't know whether he does not receive from the hindu or he gets but sell it to someone else.
Its's irritating when you have paid for what you are not getting.
There is no one to take care of the customers query.