[Resolved]  The Hindu — Non deliverance of paper, even after complaining everyday!!

Address:Visakhapatnam, Andhra Pradesh

Horrible customer service. Every time we renew the subscription but the newspapers are not delivered properly, sometimes for a month! It's like The Hindu is arrogant about its reputation. I knew that I wasn't the only one suffering and there are a lot of same complaints. Shame on you Vizag office for your pathetic services. Shame on you!! I will give two examples about the arrogant behavior of The Hindu employees. EX 1: This was in June. I am preparing for UPSC exams and unfortunately Hindu is the go-to paper for that. Few days they haven't delivered the paper and when my father complained about it, the Hindu employees said the subscription is discounted. So we will give you papers whenever we can. I mean what the hell!! Then take the full subscription and give the paper everyday! EX 2: Again not getting the paper since September 14th. Today is Day 11. I am calling them everyday. Lazy people come in at 10 and when I tell them the paper is not delivered all they say do is give a couple of phone numbers and ask me talk to some "employees". Is this a game or what?? Even after all of that nobody hasn't delivered the godforsaken paper yet!!! Again, Shame on you!!
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

I have been getting The Hindu paper since childhood. Never had this problem until last year. Maybe the paper should be careful about choosing the distributors.

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