The Hindu — non delivery of daily issues

Address:

Plot 87 , Door No.2/190, Balamurugam Garden, Rajive Gandhi Salai (OMR),Thoraipakkam, Chennai, Tamil Nadu, 600 097

I just wanted to know why my today's issue i, e, 7th april 2019 has not been delivered to me? I have paid my annual subscription. As per below.
In such situation we're helpless since the local agent doesn't answer our calls. We stand to loose since payment already made.

(Your sms dated: 5july 2018).
Dear p mohan doss krishnan! Welcome to the hindu group. Your subscription no [protected] to the hindu is valid from 16.07.2018 to 16.07.2019. (Do call us at:[protected] for any assistance.) happy reading!-

When i made a complaint today, 7th april 2019 the following sms was received!!!
Dear p mohan doss krishnaiah, thank you for contacting the hindu. Your interaction regarding non receipt of the hindu the hindu is registered with reference no. Sr 4276. We will update you by[protected]