The Hindu — Non delivery of newspaper even after full payment of money online

Address:400072
Website:[email protected]

Hi

I subscribed to the hindu in the month of nov with yearly subscription online, as per the communication email, i would start receiving the paper from nov 16, 2016. Today it's 3rd dec and till now i have not received paper even once.
I am so fed up with their customer care, every time a new person picks up and say they will call back back and resolve the issue with 24 hours. They never called and i have called more than 10 times now. I logged my complaint on 18 nov. I asked them to refund my rs 1530 if they can't deliver paper. This is so unfortunate that their helpline is so useless and they are harassing us by lying everyday and wasting our time on followups (They never call, we call everyday) if we had this much time to waste, we would have taken paper directly from vendors on our own instead of doing things online.
Was this information helpful?
No (0)
Yes (0)
The Hindu customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    The Hindu
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    828
    Pending
    0
    Resolved
    91
    The Hindu Phone
    +91 44 2857 6300
    The Hindu Address
    The Hindu Kasturi Buildings 859 & 860 Anna Salai, Chennai, Tamil Nadu, India - 600002
    View all The Hindu contact information