The Hindu — not delivered book bought online

Address:

Khammam, Andhra Pradesh, 507116

I have bought "ka nilakanta sastri - writings in the hindu" in the hindu website on april 22, 2018 priced rs 269. I didnt receive the book yet. Now it is month of septmeber, despite sinding no of mails regarding the issue but didnt receive any positive response of getting the book from them (Uploaded the details of conservation). The got to know about the book form the multiple advertisiment form the newspaper and got intrested in the book. I have wasted lot of time regariding this issue. Kindly consider this issue and solve asap.