The Hindu — not delivering the newspaper subscribed | |||
Good morning. I have subscribed the hindu tamil daily newspaper in march 2018. Ever since, the newspaper was delivered on irregular basis. I have complained about this to the paper delivery boy and the agent initially. But they told that the subscription was not intimated to them. Then after several times complaining to the local hindu office, delivery started sometimes later. However it was delivered continuously on irregular basis only. At a point with at most frustration in the non-receipt of the paper, some how i was able to reach a senior officer mr. Vijaya kumar. He assured me for the prompt delivery and continuity in service. Again it was not so long. The same issue started. Now almost more than 3 weeks we have not received the papers. The same kind of problem occurred couple of years ago when i subscribed for business line newspaper. At least now, i have received the paper for sometimes, earlier subscription for total waste of money. Last year during january 2018, one of the executive mr. Thiyagarajan from the hindu group has approached me at my home requesting for newspapers subscription. Of course i have shared my bitter experience in losing money with the the hindu group earlier. I did also share about no solution even after several complaints. But his request was to give an opportunity to overcome all these issues. Now it's high time to seriously look into this and solve the problem. Was this information helpful? | |||
The Hindu customer support has been notified about the posted complaint. | |||
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