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The Hindu — Not received Ordered Book (Full payment done)

Address:560001
Website:tamil.thehindu.com

Hi,
I was ordered "Velaiyai Kaadhali" Tamil book through online on 16.03.2017. I paid Rs.195.00 through online. Till now I didn't received my order. In between of this period, I contact The Hindu Customer care, They registered my complaint. But nothing happened. 3 times written mail to them, I didn't got any updation.

Here I attached my payment snapshot. I need some help in this.
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The Hindu customer support has been notified about the posted complaint.
May 02, 2017
Updated by mediadsk Dear Sir/Ma'am,

Kindly let me know the status of my complaint.
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