The Hindu — refund money is not received

Address:

Chennai, Tamil Nadu, 600091

I have cancelled my hindu news paper subscription on 27th september as the daily paper is not delivered on time (Every day i received paper at 9 am). Still i haven't received amount from hindu and also i am still getting the paper at irregular time. There is no proper response also provided by customer care.

I feel i am cheated by hindu as last 2 months i am struggling with hindu team on giving the paper at on time (They promised to provide paper before 7.30 am) but no action on this. Since they couldn't provide on time delivery, i asked for refund. Even that they couldn't provide. I have paid annual subscription and only 2 months over, very unhappy on this.

When hindu is highlighting public issues on their newspaper, who is going to highlight issues on their side.

Can i get proper response on this?

Regards,
Ravikumar s