The Hindu — Subscribe for news paper but not receiving the same

Address:	Kozhikode, Kerala, 673012
Website:	www.thehindu.com/news/cities/kozhikode

Subscriber id : [protected]
Hindu reference id : w20160812esub0043
Amount [ inr ] : 915
Citrus bank reference id : [protected]
Date of transaction : fri aug 12 13:54:06 ist 2016. Subscribed for 6 months business line. But not yet recieved the news paper. I have contacted hindu many times. But not receiving any response. If i cant get news paper i want to get money refunded.
On[protected], i called hindu chennai. They redirected me to hindu calicut office. Got reply from officials at hindu calicut they will check and will call back. Till now i didn't get a call back. On[protected], i mailed to [protected]@thehindu.co.in, mentioning full details. On[protected] i called hindu chennai office. But is not receiving any favourable response. I want to get either news paper or my money back