The Hindu — subscription for hindu newspaper subscription id - [protected]

Address:	560032
Website:	www.thehindu.com

My subscription id - [protected]. I had subscribed for hindu newspaper for one year. The delivery of the newspaper was to start from 01 january 2019.
Despite repeated complaints to your chennai office and bangalore office, the delivery has not started. Also, the service staff at chennai office and bangalore office are neither cordial nor courteous. Every time i call, they just tell me that they have informed some person (Give out some name). How do i contact that person? What am i supposed to do? What is the next course of action?
The contact at bangalore conveniently chooses not to attend my calls, and this has been happening from 3-4 days.
The whole system is rot and obviously, there is very less effort to streamline it.
If the newspaper cannot be delivered, at least refund me back my subscription.