I paid for online annual subscription of rs 1699. They are neither giving me newspaper nor refund, calling them from 15 days. They dont call back, just keep saying we will get back to you in 2 days and never do that. The customer care does not care to understand and just hangs up saying complaint is taken. The sales or collections team dors not call even after being promised call back from them. Either they are pathetic in their service or they do it purposely to keep the money of subscription and make some earnings this way.
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