The Hindu — the hindu school paper

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I have subscribed the hindu school paper in Jan 2018 at Rs900(yearly subscription). This paper has to come on weekly basis, initially one month was came regularly after one month the service has been stopped. I have not received from Feb 2018 (second week) onwards. In this connection, i have contacted Hindu customer care many times, but they took the complaint and not rectified so far. Further, i am requesting to refund the balance amount, but still there is no response from hindu. Also, while contacting the landline number, they given another toll-free number is[protected], this number not at all working.
Kindly Hindu group has to take necessary corrective action.