The Mobile Store Complaints & Reviews

Dear sir,
I had pre booked jio phone from the mobile store Bangalore on 19/8/17 Invoice no[protected]. Still I have not received the phone or 1500 rs refund. Please provide the phone or refund the amount deposited. I communicate with with Mr. Jeedhender in Mumbai head office, he told me to refund your money and he requested to sent the address as well as copy of invoice . As request I send to him. Still I didn't get any replay from him. Blow mail communication for your reference.

JIO mobile refund

VAJRAVEL REDDY
Attachments12/19/17

to [protected]@essar.com
Dear Jithender,

I booked Jio mobile at Rs 1500 on 19/08/2017 Still I Din't get refund or Jio mobile. Invoice copy is attached for your reference. Invoice no :[protected]

Please refund as a check on blow address
VAJRAVEL REDDY,
D291 East 4th lane, ITI colony, Dooravaninagar, Krishnarajapuram, bangalore 560016.

Regards,

Dear sir, i had pre booked JIO phone from Bangalore on 19/08/2017 INVOICE NO[protected]. Kindly take necessary action and provide the phone or refund the amount deposited. In between i communicated with Mr. Jeethender Over Phone on 19 dec 2017 and he told me to sent the address and invoice copy, same was sent him, but still i didn't get any replay from him. follow the mail communication for your reference.

JIO mobile refund

VAJRAVEL REDDY
Attachments12/19/17

to [protected]@essar.com
Dear Jithender,

I booked Jio mobile at Rs 1500 on 19/08/2017 Still I Din't get refund or Jio mobile. Invoice copy is attached for your reference. Invoice no :[protected]

Please refund as a check on blew address
VAJRAVEL REDDY,
D291 East 4th lane, ITI colony, Dooravaninagar, Krishnarajapuram, bangalore 560016.

Regards,
VAJRAVEL REDDY

Dear mobile store partner i had baying a samsung galaxy s8 plus on 6/05/2017 in your somdutt plaza kanpur store and that time your sales guy insured my hand set with insurence charege and today mornig my handset screen is broken so please solve my problem as soon as possible my
Insurence polciy no is aztma3205913 zero _dep adi slab5 and invoice no[protected]
My name is vikky jaiswal
Mob: [protected]
My email id is : [protected]@gmail.com

I bought the device of htc desire from the mobile store. I had to paid for two-year insurance same mentioned on the bill copy. Last time had been visited there in feb 2017 for second year insurance copy they said that the insurance copy you will get by mail. I didn't received any mail from there now i searched the stores not open few months so help to claim my device

My ex certificate number is extms3039160 valid till 20july2018 is not supported by the mobile store ltd. Even support help[protected] line is also not working as the company closed his retail business across nation. I have taken this service warranty for my sumsung phone. Sumsung is also not ready to support. Even no public news found about of alternative support provider. Clear cheating happened. Tmsl invoice no is 13794829. My contact mail is [protected]@gmail.com.

I have ordered lacha saree with pink and orange colour, but l have recevied cheap, other model saree not use for wearing,,,,,,,,,,,,,,,, 100% cheeap product

So request to return my product and give cash back (Refund)

Any one not involve any deal with this ziwra company
I am ordered t on 1/1/18, item recived on 4/01/18

Pls give any information about this cheaping call me on [protected]

Dear sir, i had pre booked jio phone from the mobile store khanna market new delhi on 12/8/17 with pre booking number prb[protected]. I was told at the time of booking that i would receive the phone on 16/9/17. But i have not received the phone and all the outlets nearby are closed. Kindly take necessary action and either provide the phone or refund the amount deposited. Thank you

Dr skanda
Aiims, new delhi

I pre-booked my jio phone from the mobile store at indrapuri, bhopal (Madhya pradesh) but i don't get my phone. I went shop 2-3 times but it is closed. I also went some other shop of "the mobile store" but they also close. I also call on customer care no but all the provided no are wrong no and on complaint mail id they are not responding. Now i want my 1500/- rs back.

My prebooking no: prb[protected]
Mob no: [protected]

Kamaljeet singh khanuja

Requested sir/madam

Few month ago i have just purchesed a power bank from the mobile store at kolkata new town axis mall... But now that store is not any more over ther on that mall...

So i just went to another mobile store at kolkata city center 2 rajarhat new town, they took my power bank for more than 1 months and they have refunded my product and told me they can't help me regarding that...

So thats why i need your help to take a action regarding that...

I purchased samsung s8 smart phone on 24th july, 2017 from your tollygunge showroom located at n. S. C bose road, kolkata. While purchasing the phone, i made insurance for screen replacement and also extended warranty. I also purchased see-through flip cover next day. Recently, due to accidental slip of the phone from my hand, the phone fell on concrete floor and both screen guard as well as the screen got broken. While, taking the set to said mobile store outlet, i found that the shop is closed. Thereafter, i came to know that all mobile store outlets got permanently closed.

I am furnishing the following details for your reference and record:

1. Mobile set serial no.: rz8j51l00wt

2. Mobile store invoice no. For mobile set purchase: 63855/14200968 dt: 24.07.2017

Invoice print-out being taken on thermal paper, unfortunately printed contents of invoice got completely faded. The set was purchased vide citibank credit card. Scanned copy of transaction slip and citibank card statement showing transaction details attached.

2. Mobile store invoice no. For flip cover purchase: 533 dt: 25.07.2017

You are now requested to arrange screen replacement and advise where to hand over the set for replacement.

Shall expect expeditious reply.

Thanks and regards-

(Joydeb roy)
Mobile: [protected]

I purchases samsung grand prime 4g mobile from the the mobile store limited under 1 year extended warranty from the same dealer. Store received my mobile for repair on 25/08/2017 but store not give me mobile. I visited the store several times but they can`t told me when i get my mobile.
From 19/09/2017 customer care number not working. Store was closed forever
Please do needful
Regards
Atanu pahari ([protected])

Dear sir i pre - booked a jiophone hsn through your company vide invoice no. [protected] dated 18/08/2017 from the mobile store limited gf-6&7 sangath mall, opp. Vishwakarma engg. College, sabarmati - gandhinagar highway ahmedabad, 904. Pin 382424
Contact mobile [protected]
I was issued refund cheque for rs.1500/- vide cheque no. 574841/[protected]/173460/29 dated13/09/2017 drawn on axis bank nariman point mumbai 400021 account no.[protected] which was returned without payment with reason 05 (Kindly contact drawer and present again). The shop is closed. Pl advise as how to recover the payment. Should i lodge a police complaint?
Subhash chandra sarraf
Mob [protected]
[protected]

Sir,
It is to inform you that i have purchased a mobile from your authorized store, namely the mobilestore limited, kapoorthala, lucknow. It was not functioning properly so i deposited it, whose details as follows:
Name of shop - the mobilestore limited, kapoorthala, lucknow
Job no. Rp[protected]
Contact no. [protected]
Customer name ; deepak verma
Model ; nokia lumia 540 black
Extended warenty card ; extms2851492
Deposited on :[protected]
The aforesaid store closed. The aforesaid mobile not received back till now. I have contacted on mobile no.[protected], on this mobile number appointed person is assuring me, your mobile is under repair and it will come back soon through courrier at your address. More than one month time has been passed neither i received back my mobile nor getting any positive response from your end.
It is important to mention here that i have lodged several complaints on complaint portal but nothing has been done till now.
It is requested that please do needful as soon as possible.

Thanking you

Suresh chandra

Sir i parchaesd a panasonic mobile with insurance. My phones screen is damaged and i complained to amtrust mobile security for claim they pick my phone and goes to total lose they told me you go to tms store and get new phone company pay payment to tms store but tms store do not give any phone and not give any information so what i do???
Plz give me some solutions thanks

Sir,
It is to inform you that i have purchased a mobile from your authorized store, namely the mobilestore limited, kapoorthala, lucknow. It was not functioning properly so i deposited it, whose details as follows:
Name of shop - the mobilestore limited, kapoorthala, lucknow
Job no. Rp[protected]
Contact no. [protected]
Customer name ; deepak verma
Model ; nokia lumia 540 black
Extended warenty card ; extms2851492
Deposited on :[protected]
The aforesaid store closed. The aforesaid mobile not received back till now. I have contacted on mobile no.[protected], on this mobile number appointed person is assuring me, your mobile is under repair and it will come back soon through courrier at your address. More than one month time has been passed neither i received back my mobile nor getting any positive response from your end.
It is requested that please do needful as soon as possible.

Thanking you

Suresh chadra

My name is pradeep rana on augst i had pre booking of jiyo phone worth rs 1500 by my credit card from the mobile store aalambaag lucknow. Now all mobile store wind up from up
After few days i get a call from the mobile store helpline they said after unavilibilty of phone they refund the amount to my credit card account but after 20 days the amount not credit to my account. No response get from there side

Pradeep rana
Mobile no [protected]

I ordered a combo of bluetooth, power bank and sd card of cost rs 1049 but instead of bluetooth i got an headphone which is broken up and sd card is not readable and in power bank all switch of data cable is misplace... All things are not working and they are not picking up my calls...[protected] is there number but they are not picking up... Plz help me of or replace my order or refund my money... Kindly help plz

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In above advertisement you told ssky s900 mobile is loaded with whatsapp, after seeing that i have ordered above phone but when i recieved but there is no any whatsapp loaded, i want to ask why you advertised with wrong information.
Thanks

I haven't received my phone yet that was submitted grey xiaomi mi 4i phone to the mobile store on 15th of august 2017 for repairing that was under insurance warranty.
As i have received a confirmation message of phone has been repaired and delivered to the mobile store opposite dental college raebareli road lucknow as i have visited the mobile store several time for collecting my phone but it is found closed as i learned from various sources that your all chains has been shut down, due to uncertain closing of your all chains of the mobile store i haven't got one.

Kindly pay attention to this situation and provide assurance that how can i get my phone or please deliver it to my respective address i. E sector 6a-509 vrindavan colony telibagh near cng pump lucknow 226029. Else all possible legal actions can be taken against your particular branch as well whole chain too.
The phone is registered by the name dhawal (Dhruwal) awasthi.
All confirmation messages are attached. Mobile no. [protected]

Respected authorities,

This is just to bring into your knowledge that i had purchased a power bank (Pebble) in 1499/- on mrp. I went there after two days about the faulty product and asked him to refund the money. They denied to do so.

Again they have replaced a new power bank kmashi (Chineese product) which has a price of rs 900 in all marketplace.

Again, i am facing the same issue with new power bank.

Request you to please intervene in this case to process the refund.

Regards
Sandeep kukreti
Mobile: [protected]
Noida, up. 201301

Purchase location : mobile store, sector-18, near footover bridge noida. Up.