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The Mobile Store Complaints & Reviews

www.themobilestore.in
1.8
Updated: Feb 19, 2023
Complaints 489
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175
Unresolved
314
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The Mobile Store reviews & complaints page 3

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V
VAJRAVEL REDDY
from Bengaluru, Karnataka
Feb 5, 2018
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jio phone of 1500 rs refund from the mobile store

Address: Mumbai City, Maharashtra, 400034
Website: www.themobilestore.com

Dear sir,
I had pre booked jio phone from the mobile store Bangalore on 19/8/17 Invoice no[protected]. Still I have not received the phone or 1500 rs refund. Please provide the phone or refund the amount deposited. I communicate with with Mr. Jeedhender in Mumbai head office, he told me to refund your money and he requested to sent the address as well as copy of invoice . As request I send to him. Still I didn't get any replay...
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V
vajravelreddy
from Bengaluru, Karnataka
Feb 5, 2018
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jio phone of 1500 rs refund

Address: Mumbai City, Maharashtra, 400034
Website: www.themobilestore.in

Dear sir, i had pre booked JIO phone from Bangalore on 19/08/2017 INVOICE NO[protected]. Kindly take necessary action and provide the phone or refund the amount deposited. In between i communicated with Mr. Jeethender Over Phone on 19 dec 2017 and he told me to sent the address and invoice copy, same was sent him, but still i didn't get any replay from him. follow the mail communication for your reference.

JIO mobile...
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V
Vikky Jaiswal
from Delhi, Delhi
Jan 20, 2018
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samsung galaxy s8 plus

Address: Kanpur, Uttar Pradesh, 208021
Website: My samsung galaxy s8 plus screen is broken

Dear mobile store partner i had baying a samsung galaxy s8 plus on 6/05/2017 in your somdutt plaza kanpur store and that time your sales guy insured my hand set with insurence charege and today mornig my handset screen is broken so please solve my problem as soon as possible my
Insurence polciy no is aztma3205913 zero _dep adi slab5 and invoice no[protected]
My name is vikky jaiswal
Mob: [protected]
My...
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[email protected]
from Noida, Uttar Pradesh
Jan 19, 2018
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second year insurance copy not received

Address: New Delhi, Delhi, 110085

I bought the device of htc desire from the mobile store. I had to paid for two-year insurance same mentioned on the bill copy. Last time had been visited there in feb 2017 for second year insurance copy they said that the insurance copy you will get by mail. I didn't received any mail from there now i searched the stores not open few months so help to claim my device...
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D
Debraj Mukhopadhyay
from Kolkata, West Bengal
Jan 12, 2018
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extended warranty not provided as tmsl retail stores are stopped across nation

Website: Www.themobilestore.in

My ex certificate number is extms3039160 valid till 20july2018 is not supported by the mobile store ltd. Even support help[protected] line is also not working as the company closed his retail business across nation. I have taken this service warranty for my sumsung phone. Sumsung is also not ready to support. Even no public news found about of alternative support provider. Clear cheating happened. Tmsl invoice no is 13794829. My contact...
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S
SIMI -Aarya Medical Centre
from Kizhake Chalakudi, Kerala
Jan 4, 2018
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wrong saree

Address: Thrissur, Kerala, 33939
Website: www.consumercomplaints.in/new_complaint/#moveerrors

I have ordered lacha saree with pink and orange colour, but l have recevied cheap, other model saree not use for wearing,,,,,,,,,,,,,,,, 100% cheeap product

So request to return my product and give cash back (Refund)

Any one not involve any deal with this ziwra company
I am ordered t on 1/1/18, item recived on 4/01/18

Pls give any information about this cheaping call me on [protected]...
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S
Skanda Moorthy
from Gurgaon, Haryana
Nov 16, 2017
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pre booking of jio phone

Address: New Delhi, Delhi, 110049
Website: tmsmoe.com

Dear sir, i had pre booked jio phone from the mobile store khanna market new delhi on 12/8/17 with pre booking number prb[protected]. I was told at the time of booking that i would receive the phone on 16/9/17. But i have not received the phone and all the outlets nearby are closed. Kindly take necessary action and either provide the phone or refund the amount deposited. Thank you

Dr skanda
Aiims, new delhi...
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kamaljeet singh khanuja
from Morena, Madhya Pradesh
Nov 14, 2017
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not receive my jio phone/refund my money

Address: Bhopal, Madhya Pradesh, 462023

I pre-booked my jio phone from the mobile store at indrapuri, bhopal (Madhya pradesh) but i don't get my phone. I went shop 2-3 times but it is closed. I also went some other shop of "the mobile store" but they also close. I also call on customer care no but all the provided no are wrong no and on complaint mail id they are not responding. Now i want my 1500/- rs back.

My prebooking no: prb[protected]
Mob no: [protected]br...
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R
Rajjaiswal839
from Kolkata, West Bengal
Nov 9, 2017
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power bank

Address: Kolkata, West Bengal, 700157
Website: [email protected]

Requested sir/madam

Few month ago i have just purchesed a power bank from the mobile store at kolkata new town axis mall... But now that store is not any more over ther on that mall...

So i just went to another mobile store at kolkata city center 2 rajarhat new town, they took my power bank for more than 1 months and they have refunded my product and told me they can't help me regarding that...

So...
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J
jroy66
from Bhubaneshwar, Odisha
Nov 6, 2017
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samsung s8 mobile screen replacement

Address: Kolkata, West Bengal, 700040

I purchased samsung s8 smart phone on 24th july, 2017 from your tollygunge showroom located at n. S. C bose road, kolkata. While purchasing the phone, i made insurance for screen replacement and also extended warranty. I also purchased see-through flip cover next day. Recently, due to accidental slip of the phone from my hand, the phone fell on concrete floor and both screen guard as well as the screen got broken. While, taking the set to...
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A
atanupahari
from Kolkata, West Bengal
Oct 7, 2017
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samsung 4g mobile not return after service

Website: www.themobilestore.in

I purchases samsung grand prime 4g mobile from the the mobile store limited under 1 year extended warranty from the same dealer. Store received my mobile for repair on 25/08/2017 but store not give me mobile. I visited the store several times but they can`t told me when i get my mobile.
From 19/09/2017 customer care number not working. Store was closed forever
Please do needful
Regards
Atanu pahari ([protected])...
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S
Subhash Sarraf
from Bardoli, Gujarat
Oct 5, 2017
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dishonored cheque of refund for pre-order book jio phone

Address: Mumbai City, Maharashtra, 382424

Dear sir i pre - booked a jiophone hsn through your company vide invoice no. [protected] dated 18/08/2017 from the mobile store limited gf-6&7 sangath mall, opp. Vishwakarma engg. College, sabarmati - gandhinagar highway ahmedabad, 904. Pin 382424
Contact mobile [protected]
I was issued refund cheque for rs.1500/- vide cheque no. 574841/[protected]/173460/29 dated13/09/2017 drawn on axis bank nariman point mumbai 400021 account...
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V
Vermasc
from Lucknow, Uttar Pradesh
Oct 4, 2017
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nokia handset

Address: Lucknow, Uttar Pradesh

Sir,
It is to inform you that i have purchased a mobile from your authorized store, namely the mobilestore limited, kapoorthala, lucknow. It was not functioning properly so i deposited it, whose details as follows:
Name of shop - the mobilestore limited, kapoorthala, lucknow
Job no. Rp[protected]
Contact no. [protected]
Customer name ; deepak verma
Model ; nokia lumia 540 black
Extended warenty...
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R
rahputmonu
from Noida, Uttar Pradesh
Oct 3, 2017
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phone not received

Address: Gurgaon, Haryana, 122001

Sir i parchaesd a panasonic mobile with insurance. My phones screen is damaged and i complained to amtrust mobile security for claim they pick my phone and goes to total lose they told me you go to tms store and get new phone company pay payment to tms store but tms store do not give any phone and not give any information so what i do???
Plz give me some solutions thanks...
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V
Vermasc
from Lucknow, Uttar Pradesh
Sep 27, 2017
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mobile set

Website: [email protected]

Sir,
It is to inform you that i have purchased a mobile from your authorized store, namely the mobilestore limited, kapoorthala, lucknow. It was not functioning properly so i deposited it, whose details as follows:
Name of shop - the mobilestore limited, kapoorthala, lucknow
Job no. Rp[protected]
Contact no. [protected]
Customer name ; deepak verma
Model ; nokia lumia 540 black
Extended warenty...
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P
Paddy56
from Kanpur, Uttar Pradesh
Sep 15, 2017
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refund not received

Address: Lucknow, Uttar Pradesh, 226002

My name is pradeep rana on augst i had pre booking of jiyo phone worth rs 1500 by my credit card from the mobile store aalambaag lucknow. Now all mobile store wind up from up
After few days i get a call from the mobile store helpline they said after unavilibilty of phone they refund the amount to my credit card account but after 20 days the amount not credit to my account. No response get from there side

Pradeep rana...
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H
Himmat dhodi
from Aligarh, Uttar Pradesh
Sep 12, 2017
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combo of power bank, sd card and bluetooth

Address: Bareilly, Uttar Pradesh
Website: Shoppingsastaonline.com

I ordered a combo of bluetooth, power bank and sd card of cost rs 1049 but instead of bluetooth i got an headphone which is broken up and sd card is not readable and in power bank all switch of data cable is misplace... All things are not working and they are not picking up my calls...[protected] is there number but they are not picking up... Plz help me of or replace my order or refund my money... Kindly help plz...
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S
sks2011
from Delhi, Delhi
Sep 8, 2017
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mobile advertisement

Address: Gurgaon, Haryana, 122016

One of the most productive budget phones of recent times is ssky s900. It is not only cost-effective but also highly effective in terms of performance and multimedia features. The ssky s900 is a dual sim candy bar handset that comes loaded with whats app, facebook etc. For you. It has a 2.4 inch tft display, digital camera. With gprs, it lets you access the web from anywhere you like. The ssky s900 boasts a gamut of entertainment features...
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D
Dhruwal
from Lucknow, Uttar Pradesh
Sep 4, 2017
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we have submitted grey xiaomi mi 4i phone to the mobile store on 15th of august 2017 for repairing that was under insurance warranty.

Address: Mumbai City, Maharashtra
Website: [email protected]

I haven't received my phone yet that was submitted grey xiaomi mi 4i phone to the mobile store on 15th of august 2017 for repairing that was under insurance warranty.
As i have received a confirmation message of phone has been repaired and delivered to the mobile store opposite dental college raebareli road lucknow as i have visited the mobile store several time for collecting my phone but it is found closed as i learned from various...
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sandeep kukreti
from Noida, Uttar Pradesh
Aug 4, 2017
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power bank related

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: www.themobilestore.in

Respected authorities,

This is just to bring into your knowledge that i had purchased a power bank (Pebble) in 1499/- on mrp. I went there after two days about the faulty product and asked him to refund the money. They denied to do so.

Again they have replaced a new power bank kmashi (Chineese product) which has a price of rs 900 in all marketplace.

Again, i am facing the same issue with new power...
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