The Mobile Store — Fraud cheating liars just want to extract money of customer anyhow | |||||
I bought Lyf Flame 1 handset from The Mobile Store via paytm, themobilestore being the authorised reseller. Imei: [protected] Order date:1st Aug Bill date: 2nd Aug Delivery date: 2nd Aug Problem reported on 3rd August Invoice number: 1412/31290 The handset was delivered on 2nd Aug and I was told by the mobile store that they provide 3 days replacement in case of any problems in the handset but when faced display flickering issues and reported to mobile store on 2nd day thats 3rd August then i was asked to visit Lyf service center and they rejected replacement!! When you guys dont have intention to replace then why lie just for the sake of selling and fooling customers I will surely visit Consumer Court and complain about this fraud practice being carried out by The mobile Store and make sure you are imposed a heavy penalty .. I spoke to Mr Ali (supervisor), Mr Pradip(supervisor), Sobha(executive), Vishaka(executive) And I do have the call recordings where they are saying they will call back but they never do .. called 3 times only to hear we will call you back, our supervisor is on break ! Will also forward all details to paytm and also post everything on Facebook, Twitter and all online forums !! Name- Sidhant Agarwal Mobile-[protected]/[protected] Email- [protected]@gmail.com Was this information helpful? | |||||
The Mobile Store customer support has been notified about the posted complaint. | |||||
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1860-267-6767
1800-425-6363
1800-209-6363
Unit #501 & 502, Kohinoor City, Kirol Road, Off L.B.S Marg Kurla (W), Mumbai, Maharashtra, India - 400 070
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