The Mobile Store — Selling used phones and inappropriate after sales service

Address:	New Delhi, Delhi, 110005
Website:	www.themobilestore.in

On 9th december when i was in delhi only for a short period of time i decided to buy mi redmi note 3, two of them 1 for myself and other for my friend, i contacted mi who gave me information about their offline sellers and advised me to buy from airtel, mobile store or reddington, this led me to look for only these three unfortunately, and to my woes i ended up in the mobile store of karol bagh mcd market and the thugs in the shop were waiting for preys, little did i know that everyone around in that place was selling redmi note 3 which stopped me from seeing other shops, and the guy immediately responded by providing both versions and was trying to convince me that we are selling new phones on lesser price as we are wholesellers and thus wont be giving any bill as we take the stock in bulk, and also guaranteed online warranty, i slipped and went on to buy 2 pieces for 20000 instead of 22000, why i didnt buy online is because in kashmir courier service was down because of shutdowns so the sooner i visited delhi i bought it. When i reached home and as the phones worked well for 2 days, third day i saw yellow lines on 16 gb variant i updated it and it crashed, and 32 gb wasnt calling from jio so i was advised to update it as i did so it got locked and said sign in with mi account, which i had never made. Thaat ssuggest it has been used, when i contacted mi they said no warranty without bill, and when i contacted shopkeeper he didnt respond and said u must have provided mi account. And then he didnt pick. It is 5th day since i buy 2 phones and i have none of them working and i also have to pay my friend now... How we treat people in tourism monthes and see in return how in delhi they can sell integrity for money and loot visitors... Ph no of shopkeeper [protected], address shop no-104, basement, arya samaj road, karol bagh, delhi - 110005, mcd market