The Panel Station Customer Care
ThePanelStation.com
Customer satisfaction rating: 7%
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COMPLAINTS

The Panel Station Customer Care

ThePanelStation.com

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Building 2A, Aster-East Tower, Lower Ground Floor, Embassy Tech Village (Formerly Vrindavan Tech Village), Marathalli - Sarjapur Outer Ring Road, Devarabeesanahalli
Bangalore
Bangalore District
Karnataka
India - 560103

Customer Care Phone Numbers and Contacts

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Customer satisfaction rating
7%
Complaints
96
Pending
0
Resolved
7
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

The Panel Station related photos (31)

The Panel Station Complaints & Reviews

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The Panel Station — login problem with panel station account

 nischithk on Oct 19, 2018
I am not able to login panel station account. I have redeemed 3k points as paytm cash did'nt got even after 6 weeks. And when i checked in app panel points are shown as zero though previously it 1700 and name is shown as null null and asking profile updation to receive survey and when tried to fill profile it shown as profile filling is 100 percent complete. And when i tried forgot password option and entered mail it is shown as mail is not registered even though i am using this account with mail id for past 5 months. I have mailed them but no response. I think they have cheated by collecting our...
Complaint comments  Read comments [2]Complaint category Internet Services

The Panel Station — login problem

 Nischith K on Oct 19, 2018
I am not able to login panel station account. I have redeemed 3k points as paytm cash did'nt got even after 6 weeks. And when i checked in app panel points are shown as zero though previously it 1700 and name is shown as null null and asking profile updation to receive survey and when tried to fill profile it shown as profile filling is 100 percent complete. And when tried forgot password option and entered mail it is shown as mail is not registered even though i am using this account with mail id for past 5 months. I have mailed them but no response. I think they have cheated by collecting our...
Complaint comments  Read comments Complaint category Internet Services

The Panel Station — didn't receive the paytm cash after redeeming points

 GhanshyamKalani on Oct 8, 2018
Its been more than a month that i have submitted a request to redeem 3000 points for 300 paytm cash but there is no notification from them after that have tried reaching customer care from the app but there has been no response from there side.have redeem 2nd time also even that is about to reach a month...they cannot do such frauds with us. my registered no. Is [protected] and rmail id is [protected]@gmail.com...plz help.
Have attached a pic of my redemption history....
Complaint comments  Read comments [2]Complaint category Job & Career

The Panel Station — for reopening of my blocked account

 Ansar sk on Sep 23, 2018
My panel station account was blocked from last 3 to 4 days. I don't know why panel station blocked my account. I regularly taking surveys with care. I also redeem my 2 paytm vouchers worth rs 600, about 20 day ago but panel station blocked my account and voucher amount not credited to my paytm wallet. This is not fair. I request panel station to re-open my account. If not possible please give me my 2 pending paytm voucher worth rs 600 because that is my hard working income....
Complaint comments  Read comments Complaint category Work at Home, Part Time Jobs

The Panel Station — got the mail for reward but amount not credited

 Vishalrai3738 on Sep 1, 2018
I have redeemed points successfully on panel station app for 300 paytm cash and i waited for 1 month also, then i got a mail that amount is credited in your paytm wallet but when i see in paytm wallet there was no amount credited the order no was{63467}, please credit my paytm cash as soon as possible. I am attaching mail and paytm pass book details, my mail id is {[protected]@gmail.com}....
Complaint comments  Read comments [1]Complaint category Business & Finances

The Panel Station — i received a mail that i got paytm cash but it will not credited in my account

 Shreya14 on Aug 25, 2018
The panel station-payment not received
I had redeemed 3000 points on 4/07/2018 for rs.300 paytm cash but didn't received any amount till now. I have received an email from paytm (Attached to this complaint). Please check that email. After that i also contacted paytm but they told me to contact with the merchent. The order i'd no. Is 63514.

My registered email id on thepanelstation.com as well as paytm
[protected]@icloud.com

My registered phone no. On thepanelstation.com as well as on paytm - [protected]

The panel station-payment not received....
Complaint comments  Read comments [1]Complaint category Business & Finances

The Panel Station — received mail that i got paytm cash but the amount will not credited

 Shreya14 on Aug 24, 2018
I got this mail that i have received paytm cash but it was not there in my account.
I have put a screenshot of the mail.
I have checked the hold-on option also. There is no money on hold-on.

When i contacted pay customer care they told me that the transaction was unsuccessful from the merchant end.

Please clear the matter further.
My email is connected to my paytm account as well as my panel station account. Kindly contact me on my email id as soon as possible.

My email id is [protected]@icloud.com
Paytm number [protected]
Complaint comments  Read comments Complaint category Business & Finances

The Panel Station — redeemed money has not been received in paytm

 Spoorthi Shetty on Aug 24, 2018
A confirmation email was sent that the redeemed points have been sent as 300 rupees to the paytm wallet. But there was no amount. I even checked with paytm customer service to check if the problem is about the paytm services but it was said that the transaction wasn't successful. I hope you can fix this problem as soon as possible as the this confirmation email from panel station had come already 2 months after the redemption.
Please do the needful soon
Email :[protected]@gmail.com...
Complaint comments  Read comments [1]Complaint category Internet Services

The Panel Station — my account has been temporarily blocked

 Gauravsinghkvb on Jul 24, 2018
Since morning i am not able to login to my account and it is is showing that my account is temporary blocked and contact the helpdesk, i want to to know why my account has been blocked and please unblock my account so that if could reopen it and earn some money as my main source of pocket money is your panelstation.
I don't know why you have done this i do my work with great care and whenever a new survey comes i go to the netcafe and answer it....
Complaint comments  Read comments Complaint category Job & Career

The Panel Station — redeem pin

 Porsh_fab on Jul 21, 2018
I have been a member of The panel station for a while now amd completed a few saveys.
I haven't redeemed any points yet but I have been trying to redeem my 3000 points and the system keeps saying, Pin sent successfully
But I do not receive the pin, I have tried more than 10 times
I tried using a different phone number, but still I do not receive anything....
Complaint comments  Read comments [1]Complaint category Other

The Panel Station — received mail that I got paytm cash but the amount not credited

 mikun24 on Jul 13, 2018
I got this mail that i have received paytm cash but it was not there in my account.
I have put a screenshot of the mail.
I have checked the hold-on option also. There is no money on hold-on.

When i contacted pay customer care they told me that the transaction was unsuccessful from the merchant end.

Please clear the matter further.
My email is connected to my paytm account as well as my panel station account. Kindly contact me on my email id as soon as possible.

My email id is tez.[protected]@gmail.com
Kindly resolve the issue as...
Complaint comments  Read comments Complaint category Business & Finances

The Panel Station — did not receive any money

 Vishnu R Thalanki on Jul 11, 2018
I have redeemed Rs.3000 on 16th April, 2018 and still haven't received.

I selected the amount to be sent through PayTM, even after couple of months, I did not receive any notifications from them. So, I sent an email on 14th June 2018 asking for the update.

On Jun 15, 2018, 11:45 AM, I received an email stating:
With reference to your query, this is to notify you that we had transferred the amount to your Paytm account, however, the same was returned. This could be due to any of the following reason(s):

1. You did not sign up for a Paytm account.
Complaint comments  Read comments Complaint category Other

The Panel Station — I'm complaining about redeemed reward

 Sarvesh543 on Jul 6, 2018
I jave not recieved the paytm cash i redeemed on 6th june 2018 as of 6th july 2018.its already been a month.
I tried contacting costumer support through mobile app but they aren't responding to complaints.Please resolve my doubts and tell me the date when i will recieve the paytm cash.

And please dont send those automated messages...
Please send me money as fast as possible. You people taking too much time...
Complaint comments  Read comments Complaint category Internet Services

The Panel Station — received the mail but didn't receive the amount [Resolved]

 Debasispatra on Jun 27, 2018
I got this mail yesterday that i have received paytm cash but it was not there in my account.
I have put a screenshot of the mail.
I have checked the hold-on option also. There is no money on hold-on.

When i contacted pay customer care they told me that the transaction was unsuccessful from the merchant end.

Please clear the matter further.
My email is connected to my paytm account as well as my panel station account. Kindly contact me on my email id as soon as possible.

My email id is [protected]@gmail.com
Kindly resolve the...
Complaint comments  Read comments [2]Complaint category Job & Career

The Panel Station — unable to login and forfeit my points

 priyanka876 on Jun 26, 2018
I an unable to login with my account [protected]@gmail.com i redeemed my hard earned points and you guys terminated my account i am correctly login with my username and password but still not able to access my account so please i request you to mail my new password and if i am disable from your website then do please enable me so that i can give my genuine opinions and reply soon
note:showing temporarily disable while opening app which is disgusting...
Complaint comments  Read comments Complaint category Other

The Panel Station — panel station redemption and login

 andpictures07 on Jun 25, 2018
I redeemed my 21000 points equals to 2100 rupees but my account is not opening now they have forfeit my hard earning money which i earned from working day and night and they are not even replying from email i emailed about dozen of times but they are not replying it was the first time working for them and they are fraud my registered id is [protected]@gmail.com...
Complaint comments  Read comments Complaint category Other

The Panel Station — did not receive the redemption amount

 sharma1999 on Jun 18, 2018
I didn't get the amount of Rs 300 that I redeemed on the panelstation app.
i contacted paytm for the same, , they said that the transaction has been unsuccessful from the merchant end i.e Panel Station.they are not replying on any of my complaints.
It has already been 2 months but no replies have been given from their side.
the screen shot of the mail that i got from paytm regarding the same are attached.
still hoping for a positive reply.
Thankyou...
Complaint comments  Read comments Complaint category Other

The Panel Station — they have not provided me my redemption amount, that is, paytm balance, as assured by their redemption policy

 Prafful Bhatter on Jun 11, 2018
Its been around 20 days and still i have not received the paytm balance as assured by their redemption policy. My redemption points were 3000. I have mailed them several times and got no reply by their customer service team. Their redemption services and customer support services are very poor and dissatisfactory.
Kindly take appropriate action against this fraudulent survey company....
Complaint comments  Read comments [2]Complaint category Internet Services

The Panel Station — redemption for 4400 point is not got

 Ruby Roy Varghese on May 12, 2018
Whenever I try to redeem my 4400 points, the reply for the past week is exception, try later and no more explanation is given. This is happening whenever I try to redeem the points. The first time I redeemed, there was no problem, but for the second redemption onwards, I am unable to redeem. I posted about the delay two three times, but till now I haven't got a reply....
Complaint comments  Read comments Complaint category Work at Home, Part Time Jobs

The Panel Station — voucher code not received for points redeemed

 [email protected] on May 10, 2018
My self arun sivan, i did many surveys in panel station earned surveys more than 5000 points and from that 5000 points i send a request for redemption for 4500 points on 24th june 2017, but till now i don't a get any voucher or code for that. I send many emails about this request but till now no one has answered. I this is a fake site, making people foolish. My account details of the panel station are given below.

Account user name : [protected]@ymail.com
Mobile no : [protected]...
Complaint comments  Read comments [1]Complaint category Internet Services

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