The Panel Station — redemption question

I just redeemed 3000 points for paytm.
1-will the reward be delievered to the paytm account associated with the email used to sign in to panel station?
2-because at the time of redemption i was not asked any phone number or email.
Points have already been deducted.
3-will i recieve a voucher code or something?
4-and if the answer to (1-) is yes when will i recieve my money?
Please answer my question's
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The Panel Station customer support has been notified about the posted complaint.
Apr 21, 2018
Updated by Sarvesh543
Direct contact with customer care is not possible as they are not responding
They are not solving my doubts.
Complaint comments 

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I have verified my email to the mobile number I have given on both paytm and The panel Station, I recieved the mail about having got the cash against my redemption of points of the panel station, in my email-id but I have not recieved the money.I redeemed the points on 20april.

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    Building 2A, Aster-East Tower, Lower Ground Floor, Embassy Tech Village (Formerly Vrindavan Tech Village), Marathalli - Sarjapur Outer Ring Road, Devarabeesanahalli, Bangalore, Karnataka, India - 560103
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