The Panel Station — Rewards Not recieved in Paytm By Panel Station

I have given a complaint in consumer complaints few days ago, I have received email from consumer complaints that the Company representatives will give a reply, I got a reply from the company representatives i.e Panel station that correct Paytm I'd We will credit your amount redeemed on 20.08.2020 and 25.08.2020 in a week, one week has over till now they have not credited my amount, Please see.
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    The Panel Station Phone
    +91 80 4178 5814
    The Panel Station Address
    Building 2A, Aster-East Tower, Lower Ground Floor, Embassy Tech Village (Formerly Vrindavan Tech Village), Marathalli - Sarjapur Outer Ring Road, Devarabeesanahalli, Bangalore, Karnataka, India - 560103
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