The Professional Couriers Complaints & Reviews

Sir I send courier from Chinnasalem to sangagiri on 12/5/2023.. My consignment NO. is VPM5032550.. But still now (15/5/2023)the parcel didn't delivered. My contact no. [protected]

Had booked a courier on 5 May 2023 through Professional Couriers, Aluva . The consignment note number is PRO 14825487. The same was meant for delivery to Sudeep Subramanian, Kandampully House, Kongannur, Akathiyur P.O, Thrissur- 680519. The same was not delivered and not returned either . After constant follow up, it was returned to the Originator( Myself) on 12 May .
It was informed that delivery cannot be made to the consignee and he was asked to pick it from the Office. As the Consignee was not in a position to go to the Office of Professional Couriers, it was kept there without any further intimation
On enquiry, the above facts were informed and I had asked for return of the same as the Consignee was to leave India in a couple of days and delivery of the document could not be made.
These normal of not being able to deliver or rather requirement to pick it from the office etc were not informed while accepting the booking. Also when this could not be delivered, the reason as to holding the same without intimation is not justifiable.
I have to now resend this by speed post as delivery is crucial within the timelines.
The failure to deliver this on time and non intimation of the same, not returning the consignment are all acts of negligence and failure of commitment and service.
The difficulty and agony caused therefrom are grave and such irresponsible behaviour is not acceptable.

Hello,

The parcel was shipped through professional couriers from Ramanagaram to Bangalore on[protected] but even after 15 days the product is not delivered to Consignee.

when reported about this issue to professional courier there is no proper response from them, one time they said the product is lost during the transit and sometimes they say its misplaced but there s no proper answer from the professional courier team and their behavior is extremely unprofessional and rude.

The Details of the parcel is as below
Shippers Details :
Mohammed Suhail
Contact : [protected]

Consignee Address:
Veeresh Setty
Bangalore 560086
Contact : [protected]

Consignment Tracking No : RMG303100

In the parcel there was very costly chocolates and dates which were bought from United Arab Emirates which should be consumed within 10 days.

I want to take legal action against professional Courier for not delivering the parcel.

Best Regards,
Veeresh

The consignment TMI40044546 booked on 19/04/2023 from Thiruvannamali Professional Couriers. But not yet delivered till today. Please find and return to Thiruvannamali depot.

I have book a professional courier on 20th April 2023 from Bengaluru to Kottayam but still(5th May 2023) not delivered the parcel. Almost 15 days gone.
tracking number HRD50348479, I called the concern center but did not respond properly.
After that, Phone switched off for many days.
Unable to contact them back.

I have book a professional courier on 15th April 2023 from Thiruvallur to Pune but still(2nd May 2023)not delivered the cover. Almost 17days gone
tracking number TRL641497, I called the concern center but did not respond properly.

I have sent the courier from Salem (636008) to Pune (411001) on 18th Apr' 23. Consignment # SLM[protected] . Till now the courier is not received at consignee end.

I raised the complaint on 25th Apr'23 with professional courier and the CRM number is CRM447565. The last update mentioned on the site is on 26th Apr23 and i didnt get any further update.

I have dropped follow up mail as well. No response/Acknowledgement as of now

A cover of important document was handed over to professional courier T.Nagar branch CH-17 on[protected]

Courier went to very near by location of delivery around 5 kms on[protected] morning 7 itself but till today[protected] end of the day came it's not delivered. Not attempted to deliver. Please help me on the same.

Dear sir/madam
This professional Courier is very worst Courier Provider, agar mera bas chalta To is company ko hi ban kar deta,
Mai 10 April ko courier Lagaya Bangalore se Motihari ke liye, aur ye Fake company parcel ko Katihar jaake Hold kar diya,
Patna se Motihari Jana tha parcel magar Courier Staff ya kisi ke wajah se wo katihar bhej diya,
Uske baad mai Mail Kiya professional courier Wale ko head office aur Bangalore ke email id par, par wo abhi tak uska koi Response nahi aaya,
Ek aur baat Abhi Tak mere ko genuine mobile number hi nahi hai ye fake company ka,
Kisi bhi number pe phone Karo wo ya to switch off rahega ya Invalid number rahega,
Tracking no: BLR[protected]

There was a package sent by IDBI Bank (Cheque Book). I received the SMS as below on 12th Apr 23.

DEAR CUSTOMER, YOUR IDBI BANK CHEQUE BOOK HAS BEEN DESPATCHED VIA PROFESSIONAL COURIER -AWB NO:VPL[protected] ON 12-APR-23.I[censored]NDELIVERED IN 7DAYS PLS CONTACT HOME BRANCH.

I had called customer care no[protected]th Apr 23; wherein she said it will reach in 2 days.

Since the first Message, I didnt receive any further messages or calls and this has now been returned is what i got to know after calling on the customer care no[protected].

1. How can the delivery person not call if they have not found the address?
2. If this location has not been covered, why wasn't I informed about this?

This cheque book was so important as the cancelled cheque had to be submitted by 23rd Apr. If the Despatched happened on 12th Apr 23, how long should it take to reach the destination?

Without even intimating, how can the package be returned? And how would the recipient know about it. Bank will say they don't have any info unless the package returns to them. How can a Courier service which is providing services since ages can fumble like this.

Can you please arrange for the delivery without any further delays. If not then I will have to further go ahead with a Complaint with Consumer Court.

I had sent 2 packages from the professional courier centre at pattambi to pathanapuram on 12-4-23. I am unable to track the courier. Kindly do the needful to ensure that the courier is delivered to destination as soon as possible

Without delivering the parcel the professional courier system is updated with the status as delivered. Tried reaching the local delivery center on their land line number (Kondapur, Hyderabad) but in vain.

Hlo team,
I have couriered on important letter on 28.03.2023 from kunigal-572130 on Tue. It has dispatched to Bengaluru on the same day but not dispatch till 4 days after it has dispatched to Ananthapur on 04.04.2023 but still not received at Ananthapur. Plz help through this it is very urgent and important too. It is the saviour of one life plz...

BTN[protected] Boked courier from bhatinda to Hyderabad on 1st March and nou its been 1 month 6 days and nobody knows where is courier, I called every office for atheist 30 times, total 130 calls made from my side but still courier is not getting traced where it is... is it dharamshala or what...worst courier company ever... worst and irresponsible company officers

Btn[protected] booked from bhatinda on 1st march and still didn't get parcel... All the profesional courier offices tells we have not received courier... Then who the heck is responsible for courier... Its 1 month and 6 days and they still cant trace the parcel...Is this dharamshala or what... You guys are playing with customers emotions... Worst courier company ever seen

I had to recieve an item on 6th April but I received a call from the courier company saying that they will not be able to deliver the item because they are short of staff (which is not my concern) as I have made the payment so that the item I have booked will be delivered to the address mentioned. They said that if I will not collect the item today before 5.30 pm the item will be delivered to me on 10th of May.
This is not as a coustomer expect for the amount I am paying

Professional courier office at kuppam never delivers packages to consignee address. Not even once they have delivered to home instead they ask us to go to their office and collect it. If questioned he behaves very rudely. Uses abusive language.His name is Siva Sankar. Also says not book any orders.

I have sent courier from Chennai Virugambakkam to Hyderavbad gachibowali on 1st april 2023.

As it is Important documents I have asked them to when it can be delivered so they sad by 5th April 2023. So i have asked the if there is any speed delivery they asked me to pay Rs.190/- and it will be delivered by 4th April 2023.

I have paid amount for speed delivery and I have been seeing status like it is out for delivery from 3rd April 2023 but till now it is not delivered to other person.

And just few minutes back the status is saying that it is delivered but when i have check with other party they did not receive it.

I need a immediate action on this as they are very important documents.

Please help me

Hi,

I sent a parcel at 31st march [Tenkasi to pollachi]and parcel received 1st april as per professional tracker. I tried few more times to pollachi office and they are not picked the call. After some attempted they picked the call and they said, not possible to deliver as deliver person is on leave for 3 days. I met same problem previously and that time also they told this reason. they picked the call and said to come to office and collect, we paid for door delivery.As office is too far away from my town. And they are saying you can raise a complaint if you want. So give me a clarification is this way professional courier running ? We need the parcel it should deliver before 5th april. Now they are treating like worst. Even they didnt inform that courier was reached to office or not..just they are holding the parcel in their office and didnt update in portal also. whenever I tried to call, then they inform that the parcel arrived 2days before itself.
Solve my issue, already reported complaint

Dear Sir / Mam,
I am Gowsalya, I sent my very very important things through a professional courier to my brother who is in Kottayam, Kerala on 30th march 2023 having booking No. CJB89403406. Still, now courier has not yet delivered to my brother. I already enquired with the Kottayam office, Kerala from the afternoon and evening on 01 April 2023 to now, but there is no proper response from the Kottayam office. Kindly Help me to deliver it today or will send it to my address again.

I sent a professional courier because it will send Speed within time. But it is not reached until now. My brother will go foreign tomorrow. It is an urgent parcel. tomorrow Sunday and courier office also leave. What to do? Please respond to me.

This parcel was reached but sent it to another place & tell that Monday (03 April 2023) get your parcel.