The Professional Couriers Complaints & Reviews

I have booked a parcel from the professional courier service on 18.07.2020 but still I didnt receive the parcel.I have raised complaint though their portal many time but no response. My parcel was reached to bangalore on 21.07.2020 but from there its not reached to trivandrum. I called Bangalore office and write an email to them the funniest thing is the mail Id was wrong.

My friend the parcel on 19th august 2020 but now its 8th day i am not recieved my parcel yet..also customercare delhi is not answering.

Dear sir/madam, one of my parcel was booked by my friend through the professional courier on 6th july 2020 from pune to pimpri (Chikhali), but till date it is not delivered and i am following since last 30 days but no response is coming from the management as well as regional offices of the professional courier. The tracking no is pnq55638691 and 11 reminders are given to them till date. Kindly help out to deliver this parcel since this consists of my medicines

Thanks and regards
Dhiraj chopade
Mob no: +91 [protected]

My parcel should be delivered within 5 days but it took 17 days to receive and in my parcel my product is missed and the cover is opened while receiving the product and the worth of the product is 600 rupees.

I had sent a induction cook top from Nilambur ( Malappuram ) to Vatakara ( Kozhikode ). The delivery of product is much late and the same item damaged a lot, it can't be usable thing anymore. I have already told professional courier representative of Nilambur regarding the product. The details of the delivery are as follows:
CN NO: 55142172
Date: 18/08/2020

Extremely disgusting service
My whole package has been received damaged!! Inspire of getting the extra safe packaging done by one of their staff only

Dear Sir,

I have lodged a complaint in this forum on 18.08.2020 complaining against Professional Couriers stating that our consignment despatched from Jaipur through professional couriers vide consignment No JPR[protected] on 04.08.2020 (17.45h) is YET TO BE DELIVERED TO US AT KAKINADA AND THERE IS AN ABNORMAL DELAY IN DELIVERY.

Thereafter, I also sent 2 reminders on 20.08.2020. Now, today it is 25.08.2020. Still, the great professional couriers does not have any time to spare to respond to our query as to when they are going to deliver our consignment despatched from Jaipur on 04.08.2020.

This clearly shows the poor/deficient services and unfair trade practices on the part of Professional Couriers.

Regards,

M Venkateswarlu
Advocate
[protected]

I would like to complain about the professional courier staff in Edapally toll, Cochin, kerala. They dont have the manners to deliver parcels to my address . This is the third time its happening, I collected the parcel from them couple of times by going to their office . So there is no doorstep delivery in your service? Do the customer needs to collect it from them all the time?

https://www.tpcindia.com/Tracking2014.aspx?id=IXW50044405&type=0&service=0

This is my ID IXW50044405

A lady called me and said that they read the phone number given on parcel wrongly . That is why the delay caused and said they will not deliver the parcel to my house now due to containment zone, so i asked them to deliver once its over, So she asked somebody behind her, a man took over the call asked me to collect it from office as they dont have door step delivery. This is no the first time I am hearing this . If you dont have doorstep delivery, mention it on your website. I hope this will be taken into care. I got a call from phone number : [protected].
I tried them again more than 5 times . They did not answer my call after then. Please do needful.

Consignment number LKO50916711 has been booked on August 6th from Lucknow to Hyderabad but till now it has not been delivered. Whenever I call they just divert my calls to other branches by providing contact numbers to me they don't have any information by what time it will be received and every day they just say the same details that it will be delivered today today and today or tomorrow tomorrow and tomorrow, I don't know when that tomorrow comes I m just fed up of this pathetic service. I want my order to be delivered and I need exact details or else need my money back for this pathetic service.

My courier awb no jpr[protected] left jaipur on 12 august2020 for mumbai (Panvel) today is 23 aug2020, still not delivered.
Professional courier people don't even pick the call when it rings. I've called then on different numbers more than150 times, but its shocking not even a single person has called and updated me.
My shipment is stuck for almost 2weeks.
This is a nightmare dealing with professional courier, may good lord protect other customers from their false promises.
Can someone help me get my parcel.

It's really upset with professional couriers. I have not received my parcel.
Way no: pdr148933. Local team is also not able trace the parcel.

Sender name: hema shree

Reciever name: anuradha reddy

Phone:[protected]

Address :andhra pradesh

I ordered an Item online on and it was sent through proffessional couriers, with docket no:IXC[protected], It was despatched on 5th Aug, but it still hasn't reached me. The courier agency near me had contacted me that the Item was in their possession, bot won't deliver it to my home, I went there to recieve the product on august 21, 11.30 P.M and it was closed, the owners mobile was also switched off. I went on their website to complain but when I went to "contact" It just showed "server busy". I also called their regional offices to complain(Cochin, Ph:[protected], MOB: [protected]
Operations :[protected], But all of them was either switched off, busy or not picking up.

I request actions taken against them for such anticonsumerist behaviour.

In kerala the professional courier never delivers to door. They want the recipient to go collect it from their office. When spoken sternly they deliver . That was the earlier condition. Now they have taken a fake excuse of the pandemic and is asking the recipients to collect from the office. To this extent that in case the recipient is unable to get the package they sent it back to sender saying recipient unavailable.

The parcel no, maa[protected], from chennai -106 to chennai-602024. If prior action not taken will complaint to consumer court. I don't want to lose my hard earned money.

Courier has been sent from bangalore to kushtagi, dist : kopal by professional courier and the airway bill no. Is hrd30712134 dtd 17/08/20. The courier guy is not ready to give door delivery. The parcel contains medicines which is urgently needed. So kindly make arrangements for door delivery. And for your kind information, the delivery area is not sealed down.

Dear sir,
I wish to inform you that i got a shipment vide above reference. it reached hyderabad on 10.08.2020. but the professional courier service at hyderabad neither tried to deliver nor delivered till date. i have raised a complaint vide crm349203. seeing this they have returned the shipment to delhi today as per the tracking. this is not the first time it happened. they create a lot of problems in delivering the shipments. generally i get many shipments daily from many services but they deliver promptly except the professional courier. i tried many times to speak to the customer care service at hyderabad but they never answered. they are very egoistic and tricky, damaging the credibility of the company. you can check through the customer reviews also. please take immediate action on the people and see that my shipment is returned to me immediately. an immediate action in this regard is highly appreciated.
Thanks & regards,
S. R. Yaga
Mobile: [protected]

I am from Kakinada, East Godavari District of Andhra Pradesh. I bought a material on line who despatched the same through professional couriers vide No JPR[protected] on 04.08.2020 (17.45h) from Jaipur.

Since then I have been eagerly waiting for the said consignment to receive. Now it is more than 2 weeks and as per the professional courier tracking system as to where exactly my package is. When we spoke to Hyderabad, they said that the said consignment is not even received by them yet.

With this abnormal delay by the professional couriers, the very purpose of by buying the said item is lost and demoralised me absolutely.

Thus, I request the concerned authorities to get me the said consignment atleast in the next 48 hours to avoid further loss and agony.

Regards

This is with reference to my consignment with AWB No SLG50080168 which is at the same location from 13th August 2020. After that there is no movement at all. Also when I am contacting VPL- BHAYANDER (E2) branch nobody is picking up my phone calls. Such a bad service from Professional couriers. If we can see the history of the consignment the item has reached Mumbai on 12th August 2020. But even after 5 days the consignment is not delivered. Moreover in the slip the mode of transport is marked as Air. This is the speed of Transport by air. Try to learn something from Bluedart and DTDC

Respected sir
Professional office at - shop no 76-77, cheda cresent, sector 17, vashi, navi mumbai.[protected] [protected]- mr. Lal bhadur) was handed over by me to your above office on 14/8/2020 for couriering to following address at hyderabad - under consignment no - kur[protected].

Consignee

M. V ramanan, flat 2 c, 6-3-626, anand nagar, khairaitabad, hyderabad 500004. Consignee mobile - [protected].

Consignor

M. Ramakrishnan, flat 602, eden palace, palm beach road, sector 16-a, sanpada, navi mumbai 400705. Mobile - [protected].

Please note i am unable to track the consignment, and all my efforts to mr lalbahadhur in his mobile, office has failed.

I tried to call all the branches in mumbai, corporate office, bangalore, chennai, delhi, ahmedabad, etc but was not successful, since no one picked the phone.

Kindly help me to track the consignment since more than 3 days has elapsed. I do not know if the consignment has left mumbai

Treat matter very very urgent, and as a senior citizen. 72 yrs is much worried since all the officers, customer care center, not willing to help me a senior citizen

Best regards
M. Ramakrishnan,
[protected]

Parcel was dispatched from Jaipur on aug 8, 2020 and today is 17th aug without any update on the website. I tried calling customer care multiple times with no response!! There's 15k worth of clothes that should be received through parcel and still no sign of delivery!!

Can someone help with the status or help me escalate to higher authorities? I wrote an email to hyd branch twice with no response.

Tracking no - JPR[protected]