The Professional Couriers Complaints & Reviews

Booked the order on aug 18 2020. till now no update in online tracking and not yet delivered also.

ID : MAA[protected]

I made booking (Consignor booking no. VPL[protected] of Dry Fruits parcel from Mumbai to Pen on 8th July, 20 through Professional courier, Matunga (W).

it was conveyed that it will reach in 8 days and receiving party has to collect the same from Pen office.

Now I am following from last 55 days, neither my parcel was delivered and even the parcel was not tracable anymore...

Even i asked my customer (receiving party) to visit Professional courier office at Pen, but they said its not received from Mumbai office. I was in touch with Matunga office, but they could not help...

Then they asked to get in touch with Mr. Shailesh surve[protected] but even after 1.5 + month followup, no status about my parcel

Finally he gave reference to escalte this matter to MR.RAMCHANDRA [protected]. I have also whatsapp him all the info, but no response..

My parcel amount is 1590+240(courier charges) =1830/-. I am sure, that my parcel is LOST in their courier transit.

I have already written mail to their head office (Mumbai) and also other divisions office (western and Central Mumbai), but they have not showing any courtesy to respond to the complaint mail...

Sir, i have send a courier on 25 august from kollam centre to 44 km away pathanapuram and till it's not delivered.. Please take it as a serious complaint

Already more then 20 days parcel dnt resived fr my coustomer showing the same tracking status

Hi team,, this is saritha from sangareddy, (Courier: ppk538163), booked on 26 aug, to sangareddy, it is lying in hyderabad since 3 days, manager is not attending calls, messages, tracking is not updated

How to get tracking status sir/ mam,??? No response from manager

Waste of time to share all, understand my view
Tku

Saritha
[protected]

Hi I've placed professional courier with headphones and they've replaced it with washing powder and sent it to destination.

Hi, i am ishwarya. I have shipped a product from mumbai to patna on 24/8/2020 docket no. Vpl[protected]. The product has reached patna on 27/8/2020, but its not delivered yet. My customer is asking me since morning i am calling the given numbers but none is responding. Please update

Sir this is 2nd time heppen with me. Professional courier ejipura, banglore. Not geven response. M trying last 1 week. He is not picking my phone and not delivered my package.
Last time before 8 month same happen. I went office than i received my package... So plz take necessary action against him. My way no - vpl[protected]

I had given parcel to deliver to gurgoan on 11/06/2020. Still the product is not delivered to the person.

Dear professional courier,

I am venkat m from hyderabad. My courier docket no 0209846 dated is 5th august, 2020. My and my courier booked at godavarikhani and destination is chengicherla, hyderabad.

I have not received my package till now. And even my package not showing transit details online from day 1. And this is 23rd day.

This package is very very important and urgent for me. As my neuro medicine is there in that package worth rs.3100. My treatment is 23+ days delyed/disturbed because of you.

I am contacting your staff from 20 days. They are telling the same thing "by tomorrow i will do". Even today also he is telling the same word. His name is kiran, boduppal, hyderabad. There is no involvement, responsibility, response to my query.

And i am sorry to say, your service and response is very very worst.

Now asking yourself...

1. Who is responsible for this delay?
2. Whose mistake is this?
3. How many days and times required to answer about my package?
4. Who is compensate my loss and my missed treatment?
5. When did you solve my issue?
6 why my package transit details are not showing online?

I want my medicine asap.

Regards

Venkat m
Hyderabad

Sir iam swetha from kasaragod. Iam a reseller my courier tracking number is vpl[protected]. This very argent one. Tracking status is received in mumbai and dispatch in cochin. I called more than 50 times. But didn't pic my call. Very poor service for cochin profational.

I despatched life saving medicines as a parcel from coimbatore to pondicherry on 14th aug 2020. The parcel reached pondicherry on 15th august 2020. But delivered only on 19th aug 2020. 2 days unnecessary delay. That too the consignee was asked to collect it from the godown. At the godown the consignee was asked to wait for 90 minutes before delivery. All our complaints on the website received no response. Our emails to customer care, had the same fate. Nobody attended customer care calls. Zonal office, chennai and their head office are simply sleeping not caring to reply for customer grievances my consignment number was cjb 84219549

I have booked a parcel from the professional courier service on 18.07.2020 but still I didnt receive the parcel.I have raised complaint though their portal many time but no response. My parcel was reached to bangalore on 21.07.2020 but from there its not reached to trivandrum. I called Bangalore office and write an email to them the funniest thing is the mail Id was wrong.

My friend the parcel on 19th august 2020 but now its 8th day i am not recieved my parcel yet..also customercare delhi is not answering.

Dear sir/madam, one of my parcel was booked by my friend through the professional courier on 6th july 2020 from pune to pimpri (Chikhali), but till date it is not delivered and i am following since last 30 days but no response is coming from the management as well as regional offices of the professional courier. The tracking no is pnq55638691 and 11 reminders are given to them till date. Kindly help out to deliver this parcel since this consists of my medicines

Thanks and regards
Dhiraj chopade
Mob no: +91 [protected]

My parcel should be delivered within 5 days but it took 17 days to receive and in my parcel my product is missed and the cover is opened while receiving the product and the worth of the product is 600 rupees.

I had sent a induction cook top from Nilambur ( Malappuram ) to Vatakara ( Kozhikode ). The delivery of product is much late and the same item damaged a lot, it can't be usable thing anymore. I have already told professional courier representative of Nilambur regarding the product. The details of the delivery are as follows:
CN NO: 55142172
Date: 18/08/2020

Extremely disgusting service
My whole package has been received damaged!! Inspire of getting the extra safe packaging done by one of their staff only

Dear Sir,

I have lodged a complaint in this forum on 18.08.2020 complaining against Professional Couriers stating that our consignment despatched from Jaipur through professional couriers vide consignment No JPR[protected] on 04.08.2020 (17.45h) is YET TO BE DELIVERED TO US AT KAKINADA AND THERE IS AN ABNORMAL DELAY IN DELIVERY.

Thereafter, I also sent 2 reminders on 20.08.2020. Now, today it is 25.08.2020. Still, the great professional couriers does not have any time to spare to respond to our query as to when they are going to deliver our consignment despatched from Jaipur on 04.08.2020.

This clearly shows the poor/deficient services and unfair trade practices on the part of Professional Couriers.

Regards,

M Venkateswarlu
Advocate
[protected]

I would like to complain about the professional courier staff in Edapally toll, Cochin, kerala. They dont have the manners to deliver parcels to my address . This is the third time its happening, I collected the parcel from them couple of times by going to their office . So there is no doorstep delivery in your service? Do the customer needs to collect it from them all the time?

https://www.tpcindia.com/Tracking2014.aspx?id=IXW50044405&type=0&service=0

This is my ID IXW50044405

A lady called me and said that they read the phone number given on parcel wrongly . That is why the delay caused and said they will not deliver the parcel to my house now due to containment zone, so i asked them to deliver once its over, So she asked somebody behind her, a man took over the call asked me to collect it from office as they dont have door step delivery. This is no the first time I am hearing this . If you dont have doorstep delivery, mention it on your website. I hope this will be taken into care. I got a call from phone number : [protected].
I tried them again more than 5 times . They did not answer my call after then. Please do needful.