The Professional Couriers Complaints & Reviews

This is regarding the consignment number mentioned in the reference number, just to highlight that the courier returned without delivery and mentioned fake statements by saying that the wrong address. We did delivery last 3 times to the same address. Due to some court notice the lady denied to receive the courier and the courier boy also involved in this by not delivering the shipment.
Reference num : del[protected] and del[protected]

On 11/12/209 one parcel was sent to me from kanyakumari to kanchipuram district. But still date that parcel is not delivered to me. One week crossed. I contact so many office but they telling pacrcel has reached destination office and it will be deliver with in day. But still not delivered.
The dress is very cleared and i am using the address from longer. Still i did not receive any phone calls from them.

Contact number:[protected]

Hi,

We had booked two boxes of tools from our branch office bangalore pn 12th dec 19. The parcel was suppose to be delivered on 14th dec 19 max. But there was delay in transport. The parcel reached on 17th to pune. It took 5 days to come to pune from bangalore. We were doing regular follow-ups on this shipment. At last received a call from the kondhwa office. One lady call and inform us that we can only deliver the shipment after two days. I asked the reason for the same, she was so arogenate in her response. "tum kha be bol chata hay. Sub ko mahul hai ho may. Yeha asa he hay".

What type of staff is been kept in your origination. Useless staff & zero customer centric company. I had to send my person to collect the shipment. Which i had to pay addition 250 for transport.

I need answer to these question. Why delivery vehicle is not present in their area.

I need refund of my transportation charges

Atin patil
Service head
Pps business solutions pvt ltd
+91 [protected]
Atin. [protected]@ppsford.com

Not delivered in-time, when tracking where it is.
It was reached to destination courier place 5 days back itself.
Interesting thing is, in one area 2 branches are there but they don't places.
Finally found number and called them to get parcel the person is saying come and collect.
Then what was the point to use there service by paying if we are picking.
Worst service...

Very worst service, no one can reply properly, we are follow 3days regularly basis their manager replied "ki kal pahuch jayega, aaj pahuch jayega, mai baher hu office call kro" bahut hi ghatiya service mai to sbhi ko yahi bolta hu ki maal bhejna hai to kisi b dusre courier company se bhejna but the professional courier se bilkul b mat bhejna ye bilkul b professional nhi hai

I paid 320 inr for a next day guaranteed delivery but the package was never delivered, but it shows in transit. The fact is that the package had a time limit on it, it had to be delivered the next day. The company promises the delivery on the paper but you never live up to it. Moreover the receipt also mention that if the shipment is not delivered within prescribed time, the delivery will be free & the charges will be refunded back.
Money is the secondary option, i availed your service because you promised guaranteed delivery the next day but you did not, or i could have availed a different service provider. I lost my time limit of submitting my documents to my insurance provider & 11th dec 2019 was my last day, but that did not happen so the have rejected my claim as they did not receive any documents. Now, who is going to take the responsibility.

My family sent me courier on 30-Nov but still i am not receive that courier. I contact your customer care through phone from 4th Dec 2019 to till now.
I also directly went your office (HYD - HYDERABAD
Manager Incharge : SHYMA, Address : 501, 5TH FLOOR, JADE ARCADE OPP. HOTEL PARADISE M.G. ROAD HYDERABAD - 500003. Phone :[protected], Email : [protected]@tpcglobe.co.in ) on 07-Dec 2019. They told me we will courier on monday(09-Dec 2019) . Till now nothing happened and not responding in customer care.

I sent a package to my sister in haridwar. A jacket is missing from the package. I am so upset as when i filed a complaint, all i received was indifference. No one seemed to care. They gave me different numbers to call with no response on the other side. Winter is around the corner. This jacket was for my sister's fatherless grandson! Why are people so insensitive?
It is sad that the manager said there is nothing that we could do to get it back! He did not even care!
If there is anyone who cares enough to help please respond

Mumbai to serbia courier of my original documents is delayed everyday, i lost my job here in serbia because i had to submit my original documents for work permit, 25th nov it was submitted in mumbai & today is 4th dec. Since 3 days on customer service they say it will reach today at 6pm, then next day, will ready today, then next day again, will reach today! This courier service cost my my job! I want them to cover up my losses.

Consignment sent on 29th last month is undeivered yet 04/12/2019.

The contact numbers provided will never be picked [protected], i was willing to go to the office and collect it myself due to the extensive delay. The other 2 numbers are switched off. What is the reason for providing a number which will not be picked any way? What is the purpose of such a feature?

Complaint page in comany website doesnt work, attached screenshot for reference
https://www.tpcindia.com/customer-care.aspx

After repeated attempts ended up frustrated at the error.

The courier should better be renamed as unprofessional!

My one post has dispatched from Gurgaon to Indore on dated 01.11.19 on tracking of post delivery shown 05.11.9 when i was got the same on 02.12.2019 after 1 month.

What type of service? when i was call the local office for complaint on number[protected] then she said we are not deliver the post please contact our agency on on.[protected].when i was call on above number then he was not replied properly.

Please do the needful.

Akhilesh Verma

Dear TPC,

This Is Krishna Kr Tiwari And I Inform You That I Have Sent My Package By Your Courier Service Date Of 30-11-19 But That Time My Package Has Been Hold In Jabalpur Location Also I Can't Track My Status Delivery Also Delay
Kindly Request You Please Update My Status & Make Ensure Delivery Time

Courier No- JLR50053815

I have couriered some document and bills from bangalore to ahmedabad. But while tracking it up, i have found out the courier has been delivered in antigua. The professional courier has made my domestic parcel to international which leads to non reaching of bills for my work place.
Reference no. Hrd30520178

And they have the audacity to disconnect my call while reporting the same to them.

Sir,
Website tracking system showed nov.14 th despatched bangalore. Till now (29/11/19) am not received my parcel.
I am calling them daily all bangalore po rofessional courier numbers. They are telling will check and will provide. That parcel. But till now nothing has happened.
It is dress material i want to give my customer

Professional del[protected]

Hello,

Lr # 07898034 has been sent from chertala, kerala to pune on 13/11. Tracking details are not available on the website and the representatives in pune are also not helping. Provided phone number #[protected] is always switched off.

Request you to please help.

Delivery address : d-501, royal entrada apts, bhumkar nagar, pune -411057

Couriers are not delivery to the doorstep to all the customers in and around kovilpalayam area.
Courier delivery gentleman handover the same in the franchiese courier booking shop. (Murugan csc) in all the time.

Customer name : t. Venkatachalam
Mobile number : [protected]
Address : 1/157-7, selvapuram,
Kovilpalayam - post,
Kinathukadavu - tk.,
Coimbatore - 642110.

Main courier office : pollachi

Hello sir,
I am jitender chauhan
I have ordered medicine on 3rd november 2019 from siddha ayurvedic hospital chennai for my sister jyoti.
They did courier medicine via professional courier rupees 10, 000 on date 3rd november 2019 .
They told me that the order will reach us within 7 days .
But today it is 21st nov 2019.
We are calling again and again to the professional courier but they are just giving false assumption that courier will reach by 3rd day or 4th day. This is repeating again and again.
When we track the order SKL278539, it shows that it will reach to delhi then gurgaon but after 3 days, it display that product dispatched again to delhi.
My sister is ill . I need the medicine in urgent.
Today 21 nov. 2019, when i called to professional courier then they are saying that address is wrong .
When we repeat the call then they are saying that the professional courier service is not present at your place.
This is repeating from last 15 days.

I am attatching the details of the tracking id which we are tracking daily .
And also sending the contact number whom we are talking again and again for our courier service.

Dr. Malvi siddha from whom we took medicine
Assistant number . [protected], [protected]

Professional Courier number delhi .[protected]

Myself jitender
Mob. [protected]

Addresa printed on order.

Patient name jyoti
Bara bigha
Delhi gate
Dist. Jhajjar
State. Haryana
Pincode. 124103

Order tracking number . SKL278539

Order done from chennai, kovailpatti, sankarankoil

On phone call my customer already told to courier boy to give the parcel to security. Still that fellow took the parcel and went. Very soon my customer done the call and asked to return the parcel but he is playing games with them and not lifting their phone calls. Still he didn't returned the parcel to my customer. Pls pay attention on this... Why this much negligence..

Kur[protected] courier send from anant kamath to sneha kamath bhubhaneshwar xevier university jatani send on 12 the november, courier reached bhubhaneshwar on 14th november and shown send to jatani at professional courier site, still stuck, till today 19th it still shows send to jetanith pls help contacting from proffesional courier staff from nerul bhubhaneshwar jatani all branches, don't give correct response, mostly their phone busy, if they talk, end conversation abruptly for all branches.
Consignee address sneha kamath room no 209, plot 12a nigigada kurki harirajpur odisha pin

This is in regard to subjected consignment booked from Kodaikanal to Visakhapatnam. A television was couriered from Kodai to Vizag. Despite a clear message as fragile and triple layered packing with proper cushion, when delivered TV panel was found to be broken and the damage ascertains that some heavy stuff was placed on the parcel. When called Mr Anbu at your kodai office and informed on the damaged he straight away mentioned that he cannot help and when checked on options for escalation refereed to speak to Chennai office. To my amazement when called Chennai office a lady by name Maheswari attended the call and up on hearing about the damage she disconnected the call and when called for the second time she asked us to contact the local office and mentioned that she is helpless. Up on insistence to share the details of person responsible and to escalate she collected the mobile number of consignor and mentioned that she will call back, However no call was received. She also mentioned that TV would not be taken for courier service, unsure as to how the office at Kodai accepted the consignment?

Please find attached consignment slip and pics of damaged television. It is highly appreciated if someone cares to respond and resolve the issue with our any further trouble. The least expected from a reputed company is proper response from staff