The Professional Couriers Complaints & Reviews

I'm staying abroad and i needed to send an important document to home. So, when my friend went to india, i've given him the document and asked to courier my home (Mumbai to kerala). He had courier the item using the professional couriers on 10th february 2020 (Tracking number udg51222). Today is 5th march 2020 and the tracking shows "in transit". If these guys were walking from mumbai to kerala, it would have reached way before. I have complained so many times on their website and no response. Such unprofessional people

Nb: i'm unable to attach the screenshot here

My courier posted from mhow (Madhya pradesh) on 17 feb 2020, arrived at ranchi on 26 feb 2020. However no attempt has been made by the courier service to deliver the parcel or contact me. Their service centre numbers are either non functional or not answering. The official website of the courier service also has a redressal page which appears to be an eyewash courier tracking number idr50130601

I had booked to send envelope from professional courier from bengaluru sarakki branch to hyderabad on 21st feb 2020. The consignment number is not traceable in their site and when i called cc they asked me to visit booking branch. I had visited the branch couple of times and each time they tell some story and not serious about my compliant. This seems to be worst company as senior members email id is not available in net. I could not book complaint online as their system gives "something went wrong error".

I have sent a courier from shikaripura to bengaluru on saturday, he told it will reach by monday. And it's today wednesday the courier is not yet received and there's no update on this. Even i tried calling the customer care and tried to register a complaint in their website but no response and not able register complaint. It's an emergency document i have sent and there is no response from the local courier person as well he's not picking my call and not even customer care number is not working. And i'm not even to register complaint through website. It's an urgent issue. Please do resolve asap.

The courier with the tracking number mys24010271 containing apple mobile adapter that costs 3k original was supposed to be delivered on 9th jan 2020 and it’s been close to 2months, still the product is not delivered

Followed up many times with customer care team without any success

Recently when I spoke to ccare I was told it’s lost

Not sure how they can be so ignorant

We are supposed to receive an urgent courier from pollachi (Tamilnadu) to bangalore on 20th feb which was sent on 19th feb early morning. But, until today (24th feb), the package is not delivered after 5 days of time. We use courier mainly for fast delivery only. The package is held up in virgo nagar for the past 3 days and not delivered out to us.

Courier package no. 2024704
Send from: pollachi (Tn)
Delivery to: bangalore

We are extremely dissatisfied with the timing service given by professional courier which has taken almost 1 week for delivery to a nearby state.

I had a courier with tracking id fbd[protected] from amazon. A person from professional courier office in hyderabad called me and told that the delivery service is unavailable in my locality, so i have to collect from the office.
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I want to ask you that why don't you clarify the delivery availability during booking itself? Is it not arduous that a customer will have to come to office to collect? This never happened with any courier before.
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This happened 3 times. Every time i have to drive 20kms and collect my parcel from office. If they don't have service in a locality, they should clarify during booking only. What if it was a biog parcel? Should i arrange truck from office to my home?
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This is highly unprofessional and needs a serious action against the management.
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I already tweeted:
https://twitter.com/partha4084/status/[protected]

Parcel maa[protected] has reached hyderabad (Madhapur) branch on 12th feb 2020 and still it is undelivered after several complaints.

No reply from the coordinator. No working landline and he is not answering calls as well.
The delivery address is just 15 mins from the madhapur branch
Shameless organiztion celebrating their 33 years without delivering the parcel
This is the 5th time my parcel getting undelivered by professional couriers

Parcel with important document sent from mumbai on 12/02/2020 and reached vasco goa on 13/02/2020 as per tracking records.
However same delivered to addressee on 18/02/2020 after telling them return it to sender when they said addressee has to collect it from their office.

Same is regularly happening with this courier service provider at vasco.
Tracking no. Vpl[protected]
Drs no dgoa12800592

The documents that i have sent from hosur to hyderabad through professional courier on 5th of february has not been delivered yet on 10th of february.

Consignment number= hsr17176653

I was told that the it will be delivered in 3 days. No proper response from the office.

Kindly make arrangements to deliver the documents at the destination as soon as possible. Thanks.

Contact - [protected]

Pro premium courier - pro9983616 couriered on 30.01.2020 as per the the standard service duration of delivery by 2 day that is maximum but delivered on 03.02.2020 took 4 days and no proper response from the team.
The purpose of the courier was to reach on time but due to delay in service entire purpose went lost.

Request you to please process the refund at the earliest since requested in local branch but no prompt response.

Consignment number : vpl[protected]
There is no status of the parcel since a week, when we call the courier office they are not answering properly customer is shouting at me as her parcel is getting delayed because of irresponsible courier service.
This is disturbing my online business.
Online business fully depends on courier service only, if they are not responsible how can we do this business.

My friend sent me courier on25/1/2020. The courier service is not given any information to me. I only called to service today (31/1/2020) one lady told that my courier packet came on 28/1/2020 still now there is no response. Very very worst professional courier service. I called to that person s many times no response is there. It is happened in vijayawada one town. How would management give response to me

The parcel i have received today on 31/01/2019, was in horrible condition, which has torn and few items are missing from it, and such a worst service i have ever seen, my valuables i have lost are priceless.
Hereafter i won't prefer professional courier for me as well i won't suggest this worst service..
Instead of being like this please stop the service

Dear sir/madam

In the evening of january 23, 2020 i booked an envelop at the adarsh nagar branch of the professional couriers to be delivered at type # b 12 forest colony vibhuti khand gomti nagar lucknow, 226010. The envelop was with some important document. An assurance was given to me by mr sanjay singh (At the branch) that the document would be reaching to the destined place on all costs by 28, january 2020. The pity is that the envelop is in lucknow but not delivered to the person supposed to get it.in between no one was receiving the call. Today's morning some lady by the name sapna received my call but the kind of response i received from her has given me a disappointment. A kind of misbehave was there on her part. She was not at all cooperative. My official works have suffered due to the professional couriers. I have been under mental harassment and my processing of lda property got much delayed due to the professional couriers.

I request for some strict action against the body.

Dr yogesh kumar dubey
Assistant professor
Department of english
University of delhi
Delhi - 110007

I'm very disappointed to see that post receipt of package, one content found missing and was checked with the consignor as well and she assured me that package sent with 3 items with weight of 700gm

Content: kids dress
Amount rs 1350
Consignment no: del[protected]
Consignor : nitika aggarwal from faridabad

Very astonished to see that weight mentioned over packet is 670gm, however when i measure it, found as 550gm

Dear sir my brother sent a parcel from bodinayakanur (23/02020) to trichy for me. Till now im not receve the parcel. Pls take necessiry action. Im asking bodinayakanur branch they told contact trichy branch. After im asking trichy branch they told contact bodinayakanur branch. Till now im not receive my parcel. Pls i need the parcel quickly. Two branch not respond me.

My package is going around in hyderabad for the last 7 days. Customer service guys keep giving me different phone numbers to call. Most of the time they don't pick up phone. Huge waste of time. No professionalism. The package still remains undelivered.
Complain against professional courier. The tracking number is blr[protected].
Package was picked up from bangalore on 21st january 2020. Today is 29th jan 2020.

A courier sent via pli406560 dated 21/1/2020 from pali to vadamadurai, dindigul shows the status as delivered to us as on 24.01.2020 in your courier tracking portal but the same has not been delivered to us yet. We are in need of that courier very urgently as it contains the lr of the material booked from pali. The cargo will be returned back if we are not taking the cargo today.. If it happens like that your company will be responsible for the loss that may occur due to the irresponsibility of your vadamadurai area office. Also would like bring into your notice that we are being illiterates from your vadamadurai office. Kindly look into the matter very seriously and do the needful.

I was expecting a delivery today on 25th jan 2020. The delivery person contacts me and told me to collect it from their office, which is 15km away from my residence (Which is the delivery address). I told
Him i can't make the trip, and that he is bound to deliver the shipment at the registered delivery address. He saying like my address is not serviceable. Why they allowed to make the booking if the address is not serviceable?