The Professional Couriers Complaints & Reviews

Hi all,

I had sent one courier from thanjavur to trivandrum. I have been told by the professional couriers that it will reach in 2days if you sent by pro premium but they did not do that. I had been informed that it's a holiday special, even on bandh it will be delivered. But they got failed but they charged 50% extra. Booked date 03-nov-2018 and expected reaching time is on 6th. But it did not reached. I request not to keep false promises

Thanks,
Kk

Last monday My father sent food items via your service. The curiour boy come after 3days, but somehow I was not in the house. Next day someone called me from your lb nagar office and told that you came and took your percle. But I clearly mentioned that My office time starts from 10am and end 8pm. so I cant go. Now 10 days over they didnt handover my food percel.

Parcel handed over on 31oct, to be delivered At Delhi.
Parcel no. MGI 376800.
Need status and priority delivery.
on site status shows in transit.
and when u call office they say not recd. and they not clear about exact status.
this is a original sample of saree, based on swhich we were suppose to book orders further.
this is extreamly serious and not acceptable.
your firm is completly responssible for our loss of business.

Dear sir,
My sister dispatched a package to me at pune from bangalore through professional couriers vide awb blr[protected]. The package was handed over to professional courier office on 31st october 2018. The package hasn’t been received by me yet. The tracker on professional courier website shows messages that don’t make any sense (Please see screenshot attached). My sister called up pune hub of professional couriers today (5th nov 2018) and they told her that the package hasn’t been received yet at pune. She has been trying to speak to bangalore hub of professional couriers and either no body answers the phone or when answered, the call is terminated midway.

We booked 155 kgs of poultry medicines stocks from chennai to delivery at palladam ( (Maa[protected], booking dated 01.11.2018). Stocks not yet received, since moring, i am following with tirupur branch and palladam branch, but their is no proper response from company persons, i spoken to manager level also, they gave wrong feed back and not gave proper response. The communication what i received are not true, they told moring (03.11.2018) stocks forwarded to paladam branch, but still it is lying in tirupur branch only. Please process and do the needful. Customer satisfaction is the first priority.

Thanking you,
P. Gunasekaran,
Namakkal.
[protected].

I kept calling for my courier they did not respond properly.. At 3pm when i called they said it's out for delivery.. But at 4 they called asking if i can come take it.. Kept calling from morning no proper response from ramagondanahalli branch.. Later i told him i need it in 30 minutes.. He said i will not get my courier do what you can!! Only because it's urgent we sent it via pro premium!! Why do we have such people! I spoke to 3 people one lady and two men.. The man who spoke in tamil was very rude he only told me i will not get my courier he also used bad words!!

I was awaiting for a courier from past 5 days which was sent from kurla to bangalore. However,. Is not yet reached. I am calling the professional courier centers in bangalore but it's of no use. Online it shows it has reached bangalore mission road branch. However, upon enquiry they are claiming it's not reached yet. Kindly let me know what's the procedure to get it
Kur[protected]

One o[censored]r collecting person old age man mis beheva with every custumer in mandi mohalla office
He didnot know english asking un neccessary documents with rejecting througing valube parcels pls take imediate action i didnot know her name but its not first its almost 7th time frm my staff and me also yesterday he through our parcel bad asking un necassariey document decleartion letter gst for a simple parcel when i got her name and photo i ll post as soon as possible

Parcel was delivered in very bad condition to pune.
It was damaged badly.
Professional courier office responded we can't help you for transit damages.
Careless handling of couriers.
Tracking no.:blr[protected] dated 26.10.18.
Damages by bad handling needs to be compensated by professional courier.
Item worth of rs.14900 was couriered and are damaged.

We had couriered a parcel on 8.10.2018 via consignment number dmm419610 but till date it is not deliverd / traced. It contains account payee cheques. Kindly solve this problem as soon as possible. Our customers are facing problems. Kindly trace the above consignment number as early as possible to enable us to pay customers cheques to concerned banks.

Your agent got the cash and checked it from myself and then after an hour i got a call from professional courier medavakkam stating that the cash notes were damaged. This is the worst behavior from a courier company. The person have checked the cash notes and may get wet himself in the rain and now saying that we provided him the damaged notes. This is crazy and i will file a complaint regarding this case if you are not going to take any action. How a person will fail to check the cash rupees notes? We are not a fool. I have debited the amount from the atm and i'm sure that the notes are not damaged.

Hi,
I have sent a courier via professional courier on 13th oct to zirakpur, punjab from bangalore kadugodi branch. Still it has not reached to the mentioned address and i didn't even get any information.

I am visiting the shop everyday but it is found closed. Please help me tracking my parcel otherwise i am going to file a case against professional courier. The parcel has some valuable and important document and in case of any missing, i will have to pay almost 10k rupees.

Respected sir this parcel is at jasdan gujratlocation but u forward it at mumbai so plz make correct delivery..

Tracking id his[protected]

Customer address

Bansi popat
Nari street
Bansi popat
Sankdi street
Near jalaram temple jasdan. 360050
Mo. No. [protected]..

Plz professional courier delivered this parcel at correct location so that easily received customer because before diwali customer want... Plzzz make it easily

Sir. My father sent me a courier from chennai on 24/10/2018. Ref no. Maa[protected], but receiving point thoothukudi collection center they have sent it back door closed& mentioned house is shifted. On that particular date they have not intimated to my mobile no also & i have received another courier from blue dart. Please kindly resend it or otherwise i will take legal action. Pls do needful.

Professional couriers, kirumambakkm branch puducherry. Firstly they dont know have sizes vs charge. A4cover they consider to be large size. Rude guys. In rate card for documents of lrge size to be charged 5/- etc but they charge10. Complained @ head office they are helpless.These branch guys returned the cover. Amt may be less but y. Post office is best when we need to deal with such rude guys. I would get the service at 30 rs vs 110rs. Poor management.

There is a courier of tracking id vpl[protected] and worth 2800 rupees which was diapatched from mumbai to tadipatri on 6/10/2018. Till now i did nt get that. Till now its showing dispatched to anantapur from hindupur. I called hindupur proffessional courier employee. I was highly dissappointed with their rude bhaviour such a waste service i just want my parcel plz take necessary action thank you

My consignment 15 kg in weight (12 kg honey packed PET Jars of capacity 1kg each+ 3 kg packing material wt), breakage is not that easily possible, untill someone throw it hard or hit it with some heavy object. The damaged consignment has been returned to me yesterday (24th oct-2018) stating that honey from one PET jar spilled of, when I checked, I understood that one jar cap was damaged, where honey from 4 more PET Jar of capacity 1 kg each has been emptied, with no damages on those 4 jars...
For the above exercise, Rs 400 was also charged( Out of RS 900 courier charge taken, Rs 500 was also refunded along the damaged consignment)...
Even though iam broad minded enough to excuse the breakage, if it has truly happened due to careless(rough) handling of the Parcel, but not the theft done by this courier agent.(professional courier)
Apart from my lose of goods worth RS 3000, l totally lost peace of mind & faith in this courier agent for this daylight robbery.

I courier products on 15/10/18 to nagarkurnool but it not reached to address, i called to professional courier they said it's already couried, my friend went to office my product is their but it's totally damaged its cost up to 3200, who is responsible for that. I need immediate response. Solve it as early as possible... Because of your negligence i lost it. I asked about this to manager in professional courier services in eluru... He is very irresponsible person... Take care of this problem and solve immediately

Dear team,
I sent couriers to aswaraopet pin:507301 badradri kothagudem district but you people have not given delivery till now and status is its there in kothagudem till now i asked to your team they are saying address not there where is mistake nobody responding one of worst service this is its very impotent documents if its missed i will do case on it

Regards
Ramakrishna
[protected]

I had sent a parcel to coimbatore on 15.10.2018. The parcel isnot delivered yet (Its 24.10.2018 today).
I see in the tracking that the parcel was received in the city on 17th itself but i am not sure why is it not yet delivered to the right address yet.

Blr[protected]

I sent it on 15th as it was very important to get delivered within 18th. I went to professional as i was promised that it will reach in 2-3 days. This delay affects my business very much as the receiver is my customer. I wouldn't get paid for the product if it does not reach on time.

I tried calling all the numbers mentioned as customer care but nobody bothers to even pick up the call. After sometime they even keep the receiver out that i get busy tone. This is not how you treat customers that come and pay for your service.

Please deliver the parcel to the address asap. It is just another courier for you guys but it is very important to me.