| Address: Paschim Medinipur, West Bengal, 721132 |
| Website: professional couriers india |
My order is very delayed for my sons birthday, on 19/09/2018, which i had booked through amazon india, by tracking it was expected on 19/09/2018. But today is 22/09/2018, 9.00 pm, till now no news about my parcel. And the online tracking is struck from 17/09/2018 onwards in midanapur for unknown reason. When called the courier office each time new person will attend the call, and i have to waste my time simply narrating the whole story, finally to say we don't know. One time a person picked up my call and also told me that, he has got my parcel, and asked me to come to his office which is 30 km away from my residence, which you say not advisable. Very arrogant elusive reply and response from the midanapur professional courier service. Requesting you to cancel the contract to them. And finally help me in tracking my order.
The Professional Couriers customer support has been notified about the posted complaint.
This is with docket number IXC[protected]
Dispatch date is 6/9/2018 .
I have paid the frieght charges of this courier by air as the parcel was very urgently required.but till today 11/9/2018 i have not recieved the parcel.
Require immediate action on my above issue