The Professional Couriers Complaints & Reviews

Hi,
I am sateesh resident of srinagar colony, hyderabad. I have got a call from delivery guy named srinivas (Mob no: +91 [protected]) asking about the address and i explained the address. Mine is 2 stair building and he is asking me to come down to collect the courier. I have explained him that i am at office and my mother is old and can't climb steps. He did not bothered about it and went away with out delivering my parcel. He is not picking my call later on. I tried to contact local delivery center but they are not picking the calls either. I strongly object if the parcel gets returned stating that no one available at home. Is it not the deliver team responsibility to door delivery the parcel? Should we follow the instructions of a delivery boy and go and collect wherever he is comfortable? My mail id: [protected]@gmail.com
Thanks,
Sateesh

My self sent a parcel from ayur to chalakkudy vijayagiri school on 01.08.18 as no. Ayr1050393. Sofar not delivered. This contains a text guide for my child who has started exam on 08.08.18 (Today). Now what is the benefit by sending parcel through firm. I called your men, but they dont attend my call. This habit is too bad. Pls give me your reply soon. No any use to reach this parcel even today.

To whomsoever it may concern
This is regarding misbehaviour and rudeness of mr. Gopal garg at their neemuch branch. He is highly unprofessional and has no regards for the professional ethics and is spoiling the name of professional courier. I will never work with the professional courier from now on. If the job or the company is not important to a employee like that then what is the use of him representing your company. Please give this job to someone who can represent your company professionally. Their is nothing professional about the professional courier in neemuch. Kindly see.
Thanks

Dear sir/madam

Can you please find out vpl[protected] pan card till not yet received from your proffessional courier, the detailed i have collected card was missing in byatarayanapura, b'lore-92 branch, the manager mr, philips till giving any response about this, i have written even complaint to mumbai branch, but still there is no response from your side. Iam roaming like a street dog for this, from the month of may.
Please find out asap

Hi,
Let me say i am facing this home delivery issue for so long. The courier office is located at 15 minutes away from house which is also located in the town. I have ordered multiple items online and many sellers have used professional couriers as the delivery provider. Every time the courier reaches the office they call me and ask me for a pick up. As long as it is being provided as a home delivery there is being argument every time about this and couple of times i went and collected it.. This has been happened couple of times and i argued with them for a home delivery. Then it was not delivered and sent back to the seller.
The latest incident happened on 28/08/18. I was tracking a parcel which was send on 23/08/ from trivandrum to alleppey and it is always showed as in transit. But i got a reply back from the seller saying that the the item has been delivered back to the office as the courier service tried to contact and the call didnt went through.

Ref:hrd37626568 dated 25th july
Professional courier

New item worth rs 12000/- was shipped from bangalore to dharwad on 25th july 2018
Item weight was above 750 gm.
Courier charge is rs.90/- that means item was heavy
Courier person delivered one paper & got the signature from an old man
We had called immediately the person who delivered & he acknowledges that only one paper had come from bangalore to dharwad & same he delivered on 27th
We also contacted the booking center they do acknowledge about the weight of the item & accordingly they had charged rs90/- otherwise normal charge is rs 50/-
When inquired, the weight that is registered is 100gm. This means this is stolen by professional courier team.
There is no response to emails & complaint raised crm229036

Sir.. My name is thankavelu t v. I am working in indian railway as tte.. I had a highly comfidential and important courier from one. Place. My courier received at angamaly preffessional courier office... They called me and asking to collect that courier from that office i[censored] want.. I had lost my lost my last 3 couriers... They are not ready for door delivery.. Why sir...?.. We are highly believed in preffessional couriers.. Some times they are not informing me.. With all respects i have a humble request to take a necessary action against concerned person for avoiding delay for delivery of courier... Thank you

Have to receive parcel from mumbai to hyderabad through professional courier,
This is my tracking id vpl[protected]
The parcel have reached the near location of receiver. But the parcel haven't received for 3 days still i can see the status that the parcel is in the particular office.
When i called to that office they said that they will deliver with in two days...
Waited for more 2 days still not received... Again next day called to the office and she said the parcel has lost...

My question is 'if the tracking status is updated based on bar code then how the package will get lost'?

That too they conveyed very carelessly... And said they are not responsible for it... How come when the courier office received the goods by scanning and updating the status and it got lost...

Now i am getting a doubt whether the employee itself taken the parcel and saying it got lost...

This is not good thing to do...

Then who is responsible for the issue...

My courier was dispatched from jaipur on july 23, 2018.
Jpr[protected].
Status is showing dispatched to chennai from jul 23, 2018 till today (Aug 2, 2018). Neither jaipur office nor chennai office is able to give a status for this courier. If they cannot do proper service they should not take up the parcel. We are losing our products because of their irresponsible service.

They cannot give an estimated date of arrival or no status update where the parcel is. All jaipur contact numbers they updated in their website are also not working. Very irresponsible and bad service.

I did have a courier by Professional couriers booked on 27th July '18, which was received on the next day. Courier people informed me about it, but refused to deliver at home. I told them there is no one at home get it picked from their office except for my old mother & wife. Even then they refused to deliver & returned it to the consignee itself. This has put me in lot of trouble. If they cannot deliver it at home address, they should have refused to book the courier by the consignor.

Attached here with copy of docket.

Hope that you will look into the matter & do the needful.

My tracking number is kta942113. There is no proper information in the website. I have collected kovvur, andhra pradesh professional courier office numbers but there is no proper response. I have called hyderabad office number but they don't even lift the call. I have called head office number they will receive the call but won't talk. Whom i should talk to get my courier and know the status. It's already more than 10 days. Professional courier is tge worst courier.

Consignment no. Hyd66793527

My courier was picked up on july 4th 2018. To bangalore. It was received at bangalore-south on july 11th 2018. I never knew that one small courier would take 1 week to travel from hyderabad to bangalore. Even after being received at bangalore-south, my courier has not been delivered till date (As on 27th july, 2018).

When i rang up to customer care, they are asking me to send an email. To customer care. I asked them why should i take the pain of tracking and sending email to customer care, to which he replied that all customers are doing the same.

Worst service by professional couriers.

I haven't received my parcel, consignment number srt7847020, it's been almost 10days and still not received yet. It was sent from surat to noida and when i checked the status the parcel already reached noida on 22nd july '18. And now they have sent it back to ahmedabad on 26th july '18 for some stupid reason. They didn't even call me once. This is pathetic and horrible service ever provided. Sort this out.

Consignment no. 19403302. Its in pollachi office. No one is picking the call[protected]. But in booking office it is shown as delivered. Then we got delivery persons number also ([protected]). This number is also not reachable. We have already faced problem due to this pollachi office. As our address is somewhat interior, the delivery person is not giving it on the proper time. Whenever he has any parcel in that area then only he is delivery to our address. We are sending some important things where time period is very critical. Kindly take necessary action, otherwise we will move from your courier service as we are a big fish in that area giving more consignments.

I booked a premium package delivery to goa on 11th july 2018. I booked the package at the professional couriers office on mission road, bangalore.

Premium package consignment no. Pro7328817 dt. 11-july-2018
Premium package fees paid rs. 190/- (Rupees one hundred and ninety)

I was assured of delivery to the recipient within 48 hours.

After several phone calls to both customer care offices in bangalore and goa, i was informed that there is no premium service of professional couriers in goa.
The package which was supposed to be delivered on 13th july, or latest by 14th july 2018, was delivered on 17th july 2018, which effectively amounts to an ordinary category delivery.

I have every right to be refunded the full / excess amount charged to me.

The professional couriers people are deceiving and extorting money from customers using lies and false assurances. This unethical practice and criminal fraud cannot be accepted and warrants legal action against them.

It is shameful that when the government is trying to curb black money and tax frauds, the professional couriers is blatantly engaging in such fraud practices. It is better they beg on the street than cheat people of their money.

Vinay halli

Hi,
I am Manoj, want to raise a high priority complain against Professional Couriers. I had one important courier to be received and it was delivered from source location on: 2-July-2018 and received at destination location at Pune Pimple Saudagar branch on 5-July-2018 through Pune Pimpri head office branch. The person who was appointed to dispatch this was even not came to at mentioned address and delivered the courier to someone in-authorized person who was not entitled at all to receive it .

Sir,
My parcel with tracking no. IDR70003781 has been resting at Noida since 19th July which was sent from Indore on 13th.
The Courier person saying that we do not deliver in the mentioned sector in Noida i.e. sector 78
My question is--
1) they already delivered at this sector earlier also
2)
If they do not deliver then y din't they said this before taking the parcel...
This way the consinee as well as the consigner both are in trouble..as the parcel is nowhere n payment has been done...
They r nt even ready to deliver it to any other location.
Plz solve this Matter n reply positively
Regards

My advocate, Mr.Premkumar sent a document through Professional couriers, Kilpauk, Chennai to be delivered to my wife, Dr.Usha John, AGAPE, Pattariyil, Kattayikkonam, Trivandrum-695 584.The letter reached their office at Venjaramoodu, Trivandrum about 10kms away from our home.They informed that we are required to collect the same from their office at Venjaramoodu and they didn't deliver it at our home.
This is very poor service.Kindly address this issue.

A courier was sent addressed in my name and the hospital I am working in muvattupuzha. It was sent on 17th from kollam. It was not delivered and neither did i recieve any call regarding delivery. On 20th i went and enquired, i was informed that it was delivered on 18th. The signature of the reciever can't be identified. Tracker id of my courier KLM 1920887.

Dear Team

I Sapan rathore lodging this complaint on behalf of IDBI bank Sarthana Branch Surat.
We had dispatched professional courier 13 days back and it is not delivered as per recipient. No proper response from courier team.
Details are given below.

POD:SRT[protected].
Dispatched from:IDBI BANK SARTHANA SURAT
DISPATCHED DATE:07/07/2018
Dispatched to :SBI BANK BHESAN, Junagadh.

Regards,
Sapan Rathore
ASST. Manager
IDBI SARTHANA
Surat
#[protected]