The Professional Couriers Complaints & Reviews

I booked professional courier service at kollam distt (Kerala) on 10th march. My consignment no. Is klm1695484. When courier office received my post, he ensured that it will be delivered in 10days. Today i received my post back & professional courier is saying that they are not having service at particular area. I would like to approach consumer court regarding this. Don't understand for what i have paid to this courier service. Dr rajendra

Evertime when we courier something by any chance in professional courier not even a single time delivered on time. I have to recieve some urgent courier regarding that am following up them from long time they are not even responding. The person who is holding this mobile no [protected] is telling nothing can be helped from my side if you call me. & am trying to call these two no ([protected], [protected]) they are just disconnecting my call. I have some urgent work thats why it has couriered in one day delivery then also there is no use if it is professional courier, everytime it will be delayed.
I want it by today please guide your team to respond to my call my consignment no is ptp30699

On 18.4.2018 forenoon i gave a letter from chennai professional courier office addressed to hyderabad. At the time of post, they told me that this letter/card will be reached tomorrow (I. E. 19.4.2018). But originally it was delivered on 23.04.2018 evening only. It was taken 6 working days in the worst professional courier service. If i was post in ordinary postal service it would be taken 2-3 days only. The purpose of courier was not solved.in this regard, i felt much more mental worries/ depressed. Mean time i was given complaint on 21.04.2018 for the poor delayed of courier, they gave a complaint no.392190. It was useless. Due to useless professional courier service, i was suffered so much of mental worries. Hence i need compensation for their very very poor service.

I am an e commerce reseller, from vavara ambalam, pothencode po., trivandrum. I usually get my shipments from mumbai, gujarat or any part of india with a delay of 10 to 12 days and that's also the agency will not deliver at my home but to collect from their office at venjarammoodu which is about 10 kms from here..

I have a nearby professional branch which is about 4 kms from my home but they say our home address doesn't come under their service area. I have sent a complaint mail to the professional authorities and sent reminders 4 to 5 times but still no response from their end. Worst service i have ever found. They usually say that they have only airway service but still i couldnt understand why they are taking 10 to 12 days regularly to deliver my shipments.

Booked consignment on 17.04.18 from hyd to jaipur vide docket no, hyd66933793. Consignment is booked to my son whose birthday is lying on 23rd april

The parcel reached on 19th morning to jaipur and not given delivery to my son. On 21st morning lodged complaint and evening by 6 pm my son received call from your hyd office to collect the parcel from jaipur office on 23 rd

Since my son is having exams, unable to visit office

My purpose of sending birthday gift is lost and hurted my sentiments

My friend had sent courier by The Professional Courier service (HOSUR TO BANGALORE) on 16/04/18
Today 23/04/18 almost 1 weak gone. Just 30 KM but still I didn't receive my courier. They Charged Rs.150/- (It's more than a Rental Car Charge), My parcel just 100g But they charged Rs.150/-, But 7 days gone still I didn't receive my courier.

When I try to track my courier, it shows that Delivery address not available, Actually that delivery person not even trying to contact me by phone. I have tried to contact Bangalore courier office but they are not responding. It's a valuable courier.

Due to Urgency, my friend sends via this courier but unfortunately, they didn't delivery yet So I have failed on the final project. It's all happened by this [censored] Courier service.

Already I have given complaint but no use.
Complaint Number: CRM215801

Tracking Number HSR16500926
Phone [protected].

I have courier 4 t shirt to be delivered to souled store mumbai
In between someone has taken away 1 t shirt along with the note related to size change. After speaking to souled store i came to know several other customer has reported the same issue with professional courier.
When i tried to contact them, no one picked the call.
This is highly unprofessional and how can you higher thieves on job being an courier company. Is there any form of reliability or not?

I sent my product to customer through ur courier in bubble package but due to unbelievable delay 10days the parcel has been misrout and forgot to handle safely inspire of my request while post, the product is been damaged and my customer rejects. It worth 15000 and he had to pay cod, why did the parcel delay, i chose proffesional courier for speed and safety, both my beliefs are spoilt. Hope all choose ur service only for this reason.in spite of me having so many options. Please do take the responsibility for your mistake and do the needful and bear the loss. Do remedy soon, these ten day i have made at least 15calls daily to each and every number they gave, but no direct answer, poor response. I am mentally disturbed all these days and now very much depressed as my product takes two month to reproduce and the loss i can't imagine. Ur responbil for your mistakes

This is to bring to your notice that your courier service is absolutely unacceptable.

I was to receive a parcel booked from mumbai no. Vpl[protected] to panaji goa on 17th april 2018.

When i checked the status online on 18th april 2018 it showed out for delivery. Since it was not delivered yesterday, i went to the panaji office this morning to collect my parcel only to find that the delivery boy had not reported to work even at 11.00hrs but i was told that he is expected and his mobile was switched off.

I called again at 17.30hrs on [protected] since there was no call from the office and neither was the parcel delivered. I was told that this only number since landline does not work which is very unprofessional.

The reason a courier is sent is because it should reach at the earliest. Your delivery boys and office staff are very lethargic and seems like they are doing the customers a favour. Last week i was expecting another parcel but since i was not at the address a note was left behind without even trying to call my number. I think an esteemed company like yours should be more efficient and should educate your staff that there should be no delay in delivering the parcels. They probably take the parcels for delivery and roam around for their personal works rather than delivering the parcels.

A reporting system of time of delivery needs to be recorded else the whole purpose of a courier is defied.

I have booked two urgent document letter from hajipur (Bihar) to 1. For ranchi (Jharkhand) and 2. Mughalsarai (U. P) as way bill no pat50142468 and pat50142469 on 10/04 18 but both document not reached at destination and at the time of booking courier persomise to deliver within three days sir my urgent letter is need to deliver before 19/04/2018, sir please solve my problem

Sir, from uae exchange madurai send courier to our administrative office hr department, cochin, on 07th april. But still it not received by them nearly 10 days over. Pod number : 45046860, we approached madurai office on 11th april, they informed it will reach before 12th april, but still it not received, today also we approached they give one number of cochin office [protected] we tried cochin mobile number also it's switch off. So update clear status immediately to below mobile number [protected]

I suppose to get two books from professional courier for consignment nos (Nkl7079326, upt1574061). When i called executive (Mobile no :[protected]) for same he behaved with me very rude and spoke unpleasant words saying that i will not deliver your books and send back to sender only like that.

If there is any issue really i can understand it but he behaved with me very rude. So kindly take necessary action against this guy. If not will go to consumer court with recorded voice.

Consignment booked on 10th april 2018 from bangalore jp nagar 5th phase to hyderabad kukatpally area. 11th april it was dispatched to hyd and 13th april it was out for delivery. Today i am registering this complaint on 16th april still it's out of delivery, office lady says delivery boy is on holiday and person in charge for current delivery says he is overloaded with more than 250 documents, he cannot tell me the status and he disconnected my calls. Their website is one of the worst website updates to have. This is said to be one of the good courier companies we have, such a shame! Even normal post will be faster than professional couriers i feel and worst customer service on calls or online. I will never send any documents or refer professional courier to anyone else. Pathetic!! Please use other mode of courier service even if it's 50rs more than these undependable company for services.

Hi, dis is to inform how the people in the courier service department give response to public regarding the communication.. I haven't received courier from professional courier services, when i called customer care and branch phone numbers the people in mahadevapuram, bangalore branch are reckless and giving in rude response.. From 3 days dey r having the parcel and not delivering the courier if we ask where is the courier van repair, oil empty dis are the response dey r giving us

Hi,
Myself amit shinde, a resident of pune.

My courier (Receipt no.3336162) was reached to the courier branch - viman nagar, oposite kothari wheels, near inorbit mall, pune.
To collect it i called several times to branch but only once they had attended and replied to call them after 1.30pm, so i tried on their owntime but nobody attended my call.

Finally i reached this branch on 5pm and asked abt my courier, receptionist replied me that they delivered it to their another branch (Lohegaon) and i will get it after 2-3 days (On call i already assigned my receipt no., details and requested them to keep it with the same branch, will come on same day and collect as delivery address is just 200mtr from branch).

The reason for not attending the call is completely stupid and unacceptable (Like 1hr lunch time etc) even the receptionist rajni was so arrogant and rude, a completely uneducated and manners less, don't know how to talk and behave with the customers.

Hightly disappointed service and disrespectful peoples ever seen in any courier service.

Amit

I send courier 12th april 2018 chennai to mysore urgent courier so i ask customer care they said if you send pro primum service it will reach 13th april 2018 10.00 am so charged extra but still it not delivered today they tell minimum 48 hours need then why they told me false information about timing. Today is the last day if not delivered today there no use full no:pro6346349, saidapet branch, chennai take action for this complaint

Hi iam karthik from core logistic company, iam using this services more than 10-15 years in bangalore, chennai, andhara regular basic courier, now my office moving from huddi to hsr layout, ur hsr office s not co-opperate with my company some days comming, some days not coming, no one to response very worst,, and one more last ten day no courier to be delivered in hsr layout, no one to inform to collect courier iam going to office ask means he said talk to manager, wats s the problem i[censored] not solve this problem means definately i will change the service to another for my all branches make it soon

Unnecessarily mentioned as door look even though the door is kept open and person s waiting to receive the product without delivering the product. Not enquiring the name and address. While approaching company, delivery man told that no need to enquire nearby houses to reach u and told that he will simply return the product. No response to customer enquiry. Very poor service

I undersigned suanminlal, has sent a document through professional courier from hoodi bangalore to churachandpur manipur vide consigned number blr[protected] on 1 march 2018. I had reached imphal on 2 march 2018. However, the document is still not deliver till 3 april 2018. I have visited the hoodi circle bangalore professional courier office 5 times in a rows complaining that my document is undeliver from propestional courier office jmj shopping complex, paona bazar, opposite friends talkies, imphal, manipur 795001. I was assured that they will resolved and deliver it. However, they did not do nothing from their end except logging complaint vide crm-210119 which mid of march 2018. Post which i was given imphal professional courier manager mahindra ph [protected] and their office counter lakshmi number [protected]. I have called them almost every day from the second weeks onward, lakshmi told me i will talk to my manager mahindra but i did not receive any information from her back. I called up mahindra, informing the undeliver of my documents, he has told me to collected at imphal which is 55 kms from my home. I request to them to return it back if they are not capable to deliver it, he assured me that he will look into it and dispatched the documents. Till today 3 april 2018, i have called up mehindra professional courier manager imphal, requesting us to return back the documents. He has told that i am not in office. He even not listen what i request for and not even bother either deliver not return the document and cut off the call. Post this drama from mahindra, i have visit the hoodi bangalore at 4:50 pm on 3 april 2018, they were not even ready to either return not dispatch the documents. I am helpless as no assistance from hoodi branch and imphal branch office. I would like to questions that, 1) they are just playing drama with customer sentiment. 2) they are just company not capable to to do their work. 3) they are just negligent and it is not important for them to deliver the documents as they already took the delivery charges. 4) or just a company doing fraudulent with customer sensitive document.

Please help me, as no option to get it back my document from then back.

I have booked consignment on 31.03.2018 from Tandur to Pune under express service, but tracking details is showing the present status as dispatched to Pune, When i tried calling the customer care they have not responded i called coorporate office on[protected] and they said this is corporate office we can guide you so kindly call on [protected] after that i called to the provided number and again they diverted me to call on [protected] and when i called them they are telling we cannot do anything as package is not received in our area you better contact the sender location hyderabad.
I dont understand why they are diverting to provide the information and since package is booked under express service the delivery is expected to be delivered in 24-48 hours but its almost 4 days since i booked the consignment.
I request to concern personnel to take necessary action and charge them with heavy fines for not delivering the package as promised and misleading and misbehaving with customers .

CONSIGNMENT NUMBER : PRO6564894