Thecoverzon — not delivering my product

Address:Surat, Gujarat
Website:Thecoverzon.com

I order a phone case for my phone on 29th september and i received a confirmation mail and order id 76533 and order status processing after three weeks its shows order completed and i received a mail that your order will reach in 5 to 7 days but it's now 20 days and its showing order completed. They are not responding through mail. I want my monew back.
Order price 99+25 =124
Order number 76533
Also the website is also not opening.
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    Surat
    Gujarat
    India
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